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SistaLook
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sistalook.com
North Carolina
1 review
3 helpful votes
Follow Santina R.
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The clothes are marketed to women of color but designed for petite Asian women. They are no where close to American sizes even though you are inside the measurements. Dress that I ordered was not A lined like the picture. Although shipped in the US, they want you to return to Shanghai, China. Are you kidding me? Please never order from them. I am disputing the charges with my credit card. Please spread the word.

Date of experience: August 19, 2020
California
1 review
3 helpful votes
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No merchandise yet
July 16, 2022

I ordered on June 13,2022. Still haven't received anything yet. I contacted them by email the first time and they told me they would have to contact their deliver. That was about 2 weeks ago. Sent them two more emails and I haven't heard a response. If I had known about these bad reviews, I would have never ordered. They need to send me my $79.00 back.

Date of experience: July 16, 2022
Arizona
1 review
0 helpful votes
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False advertisement
September 20, 2022

Their product is cheap as in quality, items does not look like what is advertised that's why they do free shipping because they will not give you a refund unless you pay to send it back. Something they screwed up on. They have no honor. LESSON LEARNED

Date of experience: September 20, 2022
Nevada
1 review
1 helpful vote
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Don't buy
February 14, 2022

Please do not buy from these people. The items are not what it looks like they are cheap and not the right sizes. And to return is a hassle they don't even send you the right address some funky address that UPS doesn't even recognize they are getting -5 stars in my book

Date of experience: February 14, 2022
Washington
1 review
0 helpful votes
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Don't Order!
February 13, 2023

I did not receive my order and they refuse to credit my account. I am out $80 now and I'm livid! I've tried resolving this matter with Sistalook but they refuse to do anything about it. They even blocked me from their Facebook page.

Date of experience: February 13, 2023
Maryland
1 review
3 helpful votes
Follow Donnisha B.
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Do not buy anything from this company. They also go by "SistaDress". I ordered clothing and NEVER received my package. To make a very long story short. The final response from this merchant was that they could only provide me 20% discount off my next purchase. Why would I order from this business again after the hell I just endured and furthermore I STILL have yet to receive my package.

Date of experience: August 24, 2020
New York
1 review
0 helpful votes
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Poor quality
November 3, 2020

The dress is horrible it's cheap material poor quality. I ordered the same dress from fashion nova and the quality is 100% better quality than the one from SistaDress. Don't buy from these people they'll refund your money but... it's not the same.

Date of experience: November 3, 2020
South Carolina
1 review
5 helpful votes
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The Denim jumper they advertise on Facebook constantly, i ordered it omg what a joke, its shinny slippery material no denim anywhere, its a halloween outfit, Never been so disappointed in a online order in my life, and to constantly send me coupons is making it worst, I need a refund and for them to not contact me ever again. Please. Very Very Very Dissatisfied X Customer... I wish i knew how to add the photo I can Put it on facebook if anyone interested I would love to show you this nightmare.

Date of experience: November 2, 2020
Ohio
1 review
0 helpful votes
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No Stars
July 8, 2022

These people need to be shut down! Period with the T at the end, it took a moth almost to get the outfits. I wear a 3X order a 5X this mess wouldn't fit a 1x nor size 18. I could see this stuff by hand for price. Poor, cheap and misrepresented! Do not buy from these people they are BOOTLEG!

These people are rip OFF! I could see this stuff they sent by hand
Date of experience: July 8, 2022
Virginia
1 review
5 helpful votes
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Scam and Fraud
May 5, 2020

Never ever ever buy from this company! First of all, it took my dress a long time to get to me, and when it did, not only was it the wrong color, it was coming apart at the seams. When I reached out to them, I got a decent response, apologies for the mistake with promises to make it right. They just wanted pictures which I sent. That was last week... still haven't heard from them. I'm so glad I only ordered 1 outfit. I was planning on ordering more. They won't get a red coin from me again!

Date of experience: May 5, 2020
Florida
1 review
4 helpful votes
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BUYER BEWARE
May 20, 2020

BUYER BEWARE

Here is a picture of what I ordered and what I received. Alarm bells went off when my PayPal charge came through in Chinese characters. I should have known better, but I gave them the benefit of the doubt. The item I received looks nothing like the photos. A different dress was likely used in the photos and/or Photoshop. The dress is an awful Polyester fabric similar to a cheap Halloween costume and feels like a plastic garbage bag. There are not even any brand name labels inside the dress. The fit runs small and is extremely unflattering. When I asked for a refund, I was basically told I was SOL. They stated I can return the item to their warehouse in China at exorbitant shipping costs. When I declined, they offered me a 15% refund and a coupon. 15% is insulting and I don't want more of their cheap crap. I seriously would not even donate this dress.

+2
Date of experience: May 20, 2020
Pennsylvania
1 review
2 helpful votes
Follow Laneeka G.
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Fraud
June 7, 2020

Don't order from this site I ordered 1 outfit on may 5th still haven't received it I emailed them over 5 times asking for a refund an they just keep telling me my package is on its way... after reading these reviews I'm sick to my stomach because I knew after 3 weeks that it was a scam an that they took my money an didn't send a package now I gotta call my bank an see if it's to late to dispute this transaction

Date of experience: June 7, 2020
West Virginia
1 review
2 helpful votes
Follow Nany W.
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I ordered 3 dresses different color. After about a month I complained because I hadn't received my order. After I complained they did a two day shipping and sent 1 dress. I disputed the transaction on paypal. After that seller of me partial refund on an $80.97 order. The one dress they did send looked nothing like the pic it was see through and it was too small with no tag for the size. I feel they are a scam

Date of experience: June 15, 2020
Tennessee
1 review
1 helpful vote
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DO NOT ORDER FROM THIS COMPANY. The ITEMS ARE NOT LIKE THEY ARE PICTURED. CHEAP! HORRIBLE QUALITY! PICTURES of models on their sites are stolen from other sites that sale top quality Clothing! See pictures... Yellow is their item. Pink is from the real site! Zoom in on both to see the differences in the collar, pearls on the sleeves and material! TRASH!

Date of experience: September 30, 2020
New York
1 review
1 helpful vote
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Worst piece of clothing
September 13, 2020

Stay away from this site. I order 3 pieces of items rush delivery got it a month later. The material on all the items are trashy. I'm never going to wear it. The jumper I order was missing the belt. Its not even worth it to send it back. I'm just going to donate it to the thrift shop. Worst place to buy from. STAY AWAY. I SHOULD HAVE READ THE REVIEWS BEFORE GIVING THEM MY MONEY...

Date of experience: September 13, 2020
Missouri
1 review
1 helpful vote
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I ordered with hopes of supporting a small local business, was I wrong!
I placed the order May 8th, still waiting for a tracking number it's May 26th.
My inquiries response was in Mandarin, why would the Warehouse assume I can speak a foreign. Language?
I'll take the blame for the lack of due diligence prior to ordering.

Please don't waste your time nor money.

Date of experience: May 26, 2020
Texas
1 review
3 helpful votes
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Not United States based and the clothes they send look nothing like the product in the photos. It's sad that they are taking advantage of people like this

Date of experience: July 31, 2020
Rhode Island
1 review
3 helpful votes
Follow Meka F.
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I ordered a coat from this company and money was taken out of my account on 10/3. As of today I have no item only a bogus tracking number that was sent to me on 10/25 after I emailed about my order. As of today the tracking number has no information and USPS have no package for me! I plan on disputing charges because these ppl are Frauds! Why give me a useless tracking number with no intentions on sending my order and had I not emailed demanding an update they may have never reached out to me.

Date of experience: October 29, 2019
Washington
2 reviews
12 helpful votes
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I was getting ready to put in my cc info and decided to check the reviews first. OMG! I'm glad I checked the reviews everyone is saying SistaLook is a fraud. No Thank you then, I don't have money too just give away. Bye

Date of experience: March 22, 2020
California
1 review
0 helpful votes
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I placed an order for 3 tied dyed dresses. It took almost 2 months to get. I ordered 2 sizes larger to make sure it was roomy for summer. Material has a very bad odor and runs very small. I contacted them to return it and they only offered me 15% and told me to give them away as sending them to Shanghai would be expensive. I lost $85. Their ads are all over Facebook so I told every comment they are in Shanghai and I lost $85. They removed my over 200 comments and blocked me from being able to comment. This company is out to steal money for a cheap product with weird material that really stinks. Buyer beware! I will keep reporting them everywhere I can to prevent others from losing their money!

Date of experience: June 3, 2020

Overview

SistaLook has a rating of 1.1 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SistaLook most frequently mention and tracking number. SistaLook ranks 1976th among Women's Clothing sites.

service
6
value
7
shipping
8
returns
6
quality
7