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  • SistaLook

SistaLook

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Overview

SistaLook has a rating of 1.08 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SistaLook most frequently mention tracking number problems. SistaLook ranks 2413th among Women's Clothing sites.

  • Service
    6
  • Value
    7
  • Shipping
    8
  • Returns
    6
  • Quality
    7
32
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • But my suggestion is do not order anything from them.
  • If we as US citizens boycott this company they will eventually go out of business.
How would you rate SistaLook?
Top Positive Review

“Scroll past this garbage”

Lisa W.
5/15/20

Not even sure what material this is. It's horrid. It's stiff and shiny and oh god, it's so awful. The stiching and seams are disturbing. Helen Keller must be the lead sewer. Do not believe the USA crap on the website. The label is in Chinese

Top Critical Review

“False advertisement”

D G.
9/20/22

Their product is cheap as in quality, items does not look like what is advertised that's why they do free shipping because they will not give you a refund unless you pay to send it back. Something they screwed up on. They have no honor. LESSON LEARNED

Reviews (53)

Rating

Timeframe

Other

Reviews that mention popular keywords

not order (6) this company (12) 15% refund (5) your money (8)
Thumbnail of user dg544
1 review
0 helpful votes
September 20th, 2022

Their product is cheap as in quality, items does not look like what is advertised that's why they do free shipping because they will not give you a refund unless you pay to send it back. Something they screwed up on. They have no honor. LESSON LEARNED

Tip for consumers:
I understand the no refund policy, but if the item is not what you purchased because of their false advertisement they should refund the customers money and call it a day.

Products used:
Jumper

Service
Value
Shipping
Returns
Quality
Thumbnail of user ks1212
1 review
0 helpful votes
July 8th, 2022

These people need to be shut down! Period with the T at the end, it took a moth almost to get the outfits. I wear a 3X order a 5X this mess wouldn't fit a 1x nor size 18. I could see this stuff by hand for price. Poor, cheap and misrepresented! Do not buy from these people they are BOOTLEG!

Tip for consumers:
Do Not Buy !!!

Products used:
None of it bought two out 55.90 for both grey set look like pajamas.. just poorly n cheaply made

Service
Value
Shipping
Returns
Quality
Thumbnail of user lisab4574
1 review
0 helpful votes
February 13th, 2023

I did not receive my order and they refuse to credit my account. I am out $80 now and I'm livid! I've tried resolving this matter with Sistalook but they refuse to do anything about it. They even blocked me from their Facebook page.

Thumbnail of user ks1195
1 review
0 helpful votes
May 10th, 2022
Verified purchase

They finally arrived, they are horrible, no stretch and the color is off. Don't waste your money
So disappointed

Tip for consumers:
Don’t buy from this site

Products used:
None

Value
Shipping
Quality
Thumbnail of user asial6
1 review
5 helpful votes
May 5th, 2020

Never ever ever buy from this company! First of all, it took my dress a long time to get to me, and when it did, not only was it the wrong color, it was coming apart at the seams. When I reached out to them, I got a decent response, apologies for the mistake with promises to make it right. They just wanted pictures which I sent. That was last week... still haven't heard from them. I'm so glad I only ordered 1 outfit. I was planning on ordering more. They won't get a red coin from me again!

Thumbnail of user cheryld826
1 review
3 helpful votes
July 16th, 2022

I ordered on June 13,2022. Still haven't received anything yet. I contacted them by email the first time and they told me they would have to contact their deliver. That was about 2 weeks ago. Sent them two more emails and I haven't heard a response. If I had known about these bad reviews, I would have never ordered. They need to send me my $79.00 back.

Tip for consumers:
The time period that my order would be delivered

Products used:
Don't have my products yet

Shipping
Thumbnail of user lisaw934
1 review
2 helpful votes
May 15th, 2020

Not even sure what material this is. It's horrid. It's stiff and shiny and oh god, it's so awful.
The stiching and seams are disturbing.
Helen Keller must be the lead sewer.

Do not believe the USA crap on the website. The label is in Chinese

Thumbnail of user nanyw
1 review
2 helpful votes
June 15th, 2020

I ordered 3 dresses different color. After about a month I complained because I hadn't received my order. After I complained they did a two day shipping and sent 1 dress. I disputed the transaction on paypal. After that seller of me partial refund on an $80.97 order. The one dress they did send looked nothing like the pic it was see through and it was too small with no tag for the size. I feel they are a scam

Thumbnail of user dc903
1 review
1 helpful vote
February 14th, 2022

Please do not buy from these people. The items are not what it looks like they are cheap and not the right sizes. And to return is a hassle they don't even send you the right address some funky address that UPS doesn't even recognize they are getting -5 stars in my book

Products used:
None it was junk

Thumbnail of user nicolef290
1 review
1 helpful vote
May 26th, 2020

I ordered with hopes of supporting a small local business, was I wrong!
I placed the order May 8th, still waiting for a tracking number it's May 26th.
My inquiries response was in Mandarin, why would the Warehouse assume I can speak a foreign. Language?
I'll take the blame for the lack of due diligence prior to ordering.

Please don't waste your time nor money.

Thumbnail of user santinar1
1 review
3 helpful votes
August 19th, 2020

The clothes are marketed to women of color but designed for petite Asian women. They are no where close to American sizes even though you are inside the measurements. Dress that I ordered was not A lined like the picture. Although shipped in the US, they want you to return to Shanghai, China. Are you kidding me? Please never order from them. I am disputing the charges with my credit card. Please spread the word.

Thumbnail of user vernethias
1 review
5 helpful votes
November 2nd, 2020

The Denim jumper they advertise on Facebook constantly, i ordered it omg what a joke, its shinny slippery material no denim anywhere, its a halloween outfit, Never been so disappointed in a online order in my life, and to constantly send me coupons is making it worst, I need a refund and for them to not contact me ever again. Please. Very Very Very Dissatisfied X Customer... I wish i knew how to add the photo I can Put it on facebook if anyone interested I would love to show you this nightmare.

Thumbnail of user johnettaf1
1 review
2 helpful votes
December 10th, 2021

This company is a scam! Their clothes do not fit true to size. They do not refund your money or accept returns.

Thumbnail of user laneekag
1 review
2 helpful votes
June 7th, 2020

Don't order from this site I ordered 1 outfit on may 5th still haven't received it I emailed them over 5 times asking for a refund an they just keep telling me my package is on its way... after reading these reviews I'm sick to my stomach because I knew after 3 weeks that it was a scam an that they took my money an didn't send a package now I gotta call my bank an see if it's to late to dispute this transaction

Thumbnail of user donnishab
1 review
3 helpful votes
August 24th, 2020

Do not buy anything from this company. They also go by "SistaDress". I ordered clothing and NEVER received my package. To make a very long story short. The final response from this merchant was that they could only provide me 20% discount off my next purchase. Why would I order from this business again after the hell I just endured and furthermore I STILL have yet to receive my package.

Thumbnail of user tyeecel1
1 review
0 helpful votes
May 13th, 2020

I ordered an extra large. The outfits were cotton and they sent polyester hideous 4x outfit to me.

Tip for consumers:
They do quickly respond but you do not get what you order.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicoles653
1 review
4 helpful votes
May 20th, 2020

BUYER BEWARE

Here is a picture of what I ordered and what I received. Alarm bells went off when my PayPal charge came through in Chinese characters. I should have known better, but I gave them the benefit of the doubt. The item I received looks nothing like the photos. A different dress was likely used in the photos and/or Photoshop. The dress is an awful Polyester fabric similar to a cheap Halloween costume and feels like a plastic garbage bag. There are not even any brand name labels inside the dress. The fit runs small and is extremely unflattering. When I asked for a refund, I was basically told I was SOL. They stated I can return the item to their warehouse in China at exorbitant shipping costs. When I declined, they offered me a 15% refund and a coupon. 15% is insulting and I don't want more of their cheap crap. I seriously would not even donate this dress.

Thumbnail of user geraldinew96
1 review
1 helpful vote
May 27th, 2022

They sent me the wrong size dresses and wanted me to paid to send back to China. Who does that and only want to give me 10% back. You must be crazy. This was a MISTAKES by seller BIG RISK HERE IF YOU ORDER.

Tip for consumers:
Stay away unless you don't care about your money. It would cost more then I paid to send back . And the seller was the one who did not send the right size.

Products used:
Dress but I can't use them 95.17 gone to waste.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pamelaj388
1 review
1 helpful vote
September 30th, 2020

DO NOT ORDER FROM THIS COMPANY. The ITEMS ARE NOT LIKE THEY ARE PICTURED. CHEAP! HORRIBLE QUALITY! PICTURES of models on their sites are stolen from other sites that sale top quality Clothing! See pictures... Yellow is their item. Pink is from the real site! Zoom in on both to see the differences in the collar, pearls on the sleeves and material! TRASH!

Thumbnail of user madelync20
1 review
1 helpful vote
September 13th, 2020

Stay away from this site. I order 3 pieces of items rush delivery got it a month later. The material on all the items are trashy. I'm never going to wear it. The jumper I order was missing the belt. Its not even worth it to send it back. I'm just going to donate it to the thrift shop. Worst place to buy from. STAY AWAY. I SHOULD HAVE READ THE REVIEWS BEFORE GIVING THEM MY MONEY...

Thumbnail of user feeo1
1 review
2 helpful votes
October 12th, 2019

This supposed to be coat is trash very cheap polyester material never gonna wear it and it's not worth sending back. In the Good will bag it goes

Thumbnail of user mekaf2
1 review
3 helpful votes
October 29th, 2019

I ordered a coat from this company and money was taken out of my account on 10/3. As of today I have no item only a bogus tracking number that was sent to me on 10/25 after I emailed about my order. As of today the tracking number has no information and USPS have no package for me! I plan on disputing charges because these ppl are Frauds! Why give me a useless tracking number with no intentions on sending my order and had I not emailed demanding an update they may have never reached out to me.

Thumbnail of user cynthias387
1 review
7 helpful votes
November 24th, 2019

I ordered something a month ago and never received anything but a fake tracking number. It is ridiculous. I would never try to order from them again. All I want is my refund back now I have to dispute everything with my bank. I wish I could give a negative 10 for stars. Horrible company and not sure if it's fardulent or not. But my suggestion is do not order anything from them.

Thumbnail of user moniquem118
1 review
3 helpful votes
July 31st, 2020

Not United States based and the clothes they send look nothing like the product in the photos. It's sad that they are taking advantage of people like this

Thumbnail of user tashat24
1 review
6 helpful votes
March 10th, 2020

Do not PURCHASE ANYTHING FROM SISTALOOK, SISTA FASHION, SISTA NOBODY! GOT RIPPED OFF FOR MY MONEY. NO CONTACT INFO. STILL WAITING TO HEAR BACK FROM THEM NOW. ITS BEEN OVER A MONTH SINCE MY PURCHASE. DONT KNOW IF ITS BEEN SENT OUT OR JUST TOOK MY MONEY WIT NO INTENTIONS TO SEND OUT. FEELS AND ACTIN VERY FRAUDULENTLY. DO NOT SPEND YOUR MONEY WITHOUT DOIN RESEARCH FIRST!

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