There is no contact information and they never sent my package out. I called the post office and the post office stated there was never an item sent. They will steal your money
Ok so i ordered 7 outfits on April 15,2020 I didn't receive until June 18,2020. Then when I do Finally get my items 3 outfits are missing! I've sent multiple emails about my missing item. Got nothing, no response or anything, but when I wrote them and said I needed a refund they got on they Shid BUT still left out my 3 outfits. I still haven't received an email back or a refund. I wouldn't shop here ever again and I WOULD NOT RECOMMEND them to ANYONE! HORRIBLE SERVICE, HORRIBLE COMMUNICATION!
This supposed to be coat is trash very cheap polyester material never gonna wear it and it's not worth sending back. In the Good will bag it goes
I order 2 outfit from SistaLook, Their clothes run to small & looks like they come from China, very cheap looking
I ordered 2 pcs from them and only received 1 only after I kept bugging them about my order and finally received one of the items that I ordered but I paid for 2
This company sistalook aka sistadress is very unprofessional and refusing to give me a full refund of the items purchased. Its the incorrect size and I emailed them 3 times. At first I was willing to exchange for the right size but the 3rd email I had to send i stated I wanted a refund. They tell me to keep 1 of the outfits and give the other to a friend as a gift and they will give me 20% off my next purchase. That to ship it back will cost me more than what I paid for the item. Instead of making sure the customer is happy they have made this a difficult process. I will never do business with sistalook aka sistadress again. I have told then several times I want a refund and even sent a screenshot to them of their return policy no where it states a 20% refund. Not only that they do not want to give me the address to send the items back to them. DO NOT DO BUSINESS WITH THEM. THEY ARE NOT IN US AND WILL MESS YOU OUT YOUR MONEY.
NEVER EVER ORDER FROM THIS PLACE AGAIN! PERIODTTTT! THE CLOTHING IS VERY CHEAP LOOKING AND IT TAKES FOREVER JUST FOR THEM TO DELIVER YOUR ORDER! PLEASE SAVE YOUR YOUR MONEY AND GO ELSEWHERE!
It will be a month and the contact is not good called usps with order tracking numbers there was no trace
I placed an order April 19th for $76.54USA. No order has been delivered as of 6/4/2020. I reached out advising I will be contacting my bank for fraud/misrepresentation. #1- I do not allow international purchase's on my debit card now it gave an alert stating international purchase not processed but some how these MF made the transaction go thru PAYPAL (which I do not have an account w/ PP) but I figured since it went thru it will be fine! WRONG now almost 2 months passed & still no order. They even gave me a fake tracking number that states not yet in system but yet it supposed to have shipped May 12th & I got an email of this. NOW a month after the email confirmation still NO ORDER that I paid for in full. They sent a response that due to Covid19 it's been delayed. Not sure why I didn't see this review the day I placed my order with these crooks because I saw NO RED FLAGS til right NOW! Sistalook same as SistaDress! They will steal your money & lord knows what else with your bank #/info. DO NOT ORDER FROM THESE SCAM ARTIST IN SHANGHAI
DO NOT ORDER FROM THIS COMPANY. The ITEMS ARE NOT LIKE THEY ARE PICTURED. It is also HARD to make a return.
I ordered an extra large. The outfits were cotton and they sent polyester hideous 4x outfit to me.
Waited months for order then they refused refund. Went to paypal and was given runaround. BEWARE!
Overview
SistaLook has a rating of 1.1 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SistaLook most frequently mention and tracking number. SistaLook ranks 1976th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members