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SistaLook
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sistalook.com
Alabama
1 review
1 helpful vote
Follow Geraldine W.
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They sent me the wrong size dresses and wanted me to paid to send back to China. Who does that and only want to give me 10% back. You must be crazy. This was a MISTAKES by seller BIG RISK HERE IF YOU ORDER.

Date of experience: May 27, 2022
Arizona
1 review
0 helpful votes
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Scammers in my book
December 27, 2021

Placed order Nov 27th had email saying package was sent out Dec 2nd item has been in same location dormant since Dec 24th now and today is Dec 27th. I have requested a full refund from both seller and PayPal which I am getting the run around. SAVE YOUR SELF THE MONEY AND HEADACHE.

Date of experience: December 27, 2021
Maryland
1 review
2 helpful votes
Follow Cheryl R.
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Don't waste your money!
December 1, 2019

Don't purchase from this company, they WILL NOT REFUND your money. I purchased 157.00 worth of crap from them. Forced them to give me a return address, so I could send their merchandise back to them. I had to pay 81.52 to send it back, and they say they have not received the merchandise? Paypal took their side and favored for them. I can see through my tracking that the package was delivered and they said the never received if.
I have sense contacted the post off to open an international inquiry, which takes 35 day to track. My package was shipped priority so therefore its insured. We'll see what happens!

Date of experience: December 1, 2019
South Dakota
1 review
2 helpful votes
Follow Lisa W.
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Not even sure what material this is. It's horrid. It's stiff and shiny and oh god, it's so awful.
The stiching and seams are disturbing.
Helen Keller must be the lead sewer.

Do not believe the USA crap on the website. The label is in Chinese

Date of experience: May 15, 2020
Georgia
1 review
7 helpful votes
Follow Cynthia S.
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Never received product
November 24, 2019

I ordered something a month ago and never received anything but a fake tracking number. It is ridiculous. I would never try to order from them again. All I want is my refund back now I have to dispute everything with my bank. I wish I could give a negative 10 for stars. Horrible company and not sure if it's fardulent or not. But my suggestion is do not order anything from them.

Date of experience: November 24, 2019
Texas
1 review
0 helpful votes
Follow Amber S.
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The clothing are made very poorly! Im trying to return the items and the company offered only 20% and 20% coupon!

The clothes do not fit due to being poorly made.

The clothes look NOTHING like the pictures and the material is AWFUL!

Save YOUR MONEY AND TIME DO NOT ORDER FROM THIS COMPANY! YOU WILL REGRET IT!

Date of experience: August 11, 2020
Michigan
2 reviews
0 helpful votes
Follow Tamara C.
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Horrible service
August 2, 2020

Ordered a outfit didn't get it for over a month decided to order again this time I paid for fast shipping still haven't got my outfit & it's been a month never again

Date of experience: August 2, 2020
Texas
1 review
1 helpful vote
Follow Yvette E.
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I purchased a dress well what was supposed to be a dress and when I received this item it looked more like a shirt and the size was supposed to be a 2X but is was more like a medium for a child. Upon contacting the company for a refund they only wanted to give me a 15% refund basically nothing. I wasted my money and they WILL NOT GIVE YOU A REFUND PLEASE STAY AWAY FROM THIS COMPANY you will get ripped off.

Date of experience: July 15, 2020
Mississippi
1 review
5 helpful votes
Follow Stephaine F.
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Worst experience ever
December 31, 2019

I ordered a package from sista fashion. The package was ordered before Christmas. I was left wondering when and if my package would arrive before Christmas. There was no tracking info posted until 2 days before Christmas. I recieved the package 2 days after Christmas! That was a bummer because it was a gift. Once we recieved the package we ordered according to their size chart it was too little. I asked to exchange the outfit for the correct size. I got an email explaining the shipping would be more than the item cost they would refund me 15% of what I paid and 20% off my next order. I emailed them back and asked for 40% to be refunded since I'm stuck with a item that's simply no good to me. They have not responded to my request. This is pure bull$#*!. If we as US citizens boycott this company they will eventually go out of business. This whole experience was a holiday disaster. I will never order from here again.

Date of experience: December 31, 2019
Georgia
1 review
2 helpful votes
Follow Marquise P.
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I place my order 2 wks never received my purchase. I was told it was delayed, third week I needed for an event never heard from them or got my purchase. Im wondering are the legit? Is it a such company? This is very strange!

Date of experience: October 5, 2019
North Carolina
1 review
4 helpful votes
Follow Ja-Quisha F.
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Rip off!
November 30, 2019

Sista Fashion is a RIP OFF! Please stay away from this fraudulent company! I wish I would have done my due diligence (researched the reviews) before making purchases. I ordered two outfits from Sista Fashion on November 9 and one outfit arrived last week, but I didnt like it. It was made out of polyester and spandex material and the top ran small. I contacted Sista Fashion asking for a "full refund" plus return. They emailed me stating that they can only do a 15% refund plus a 20% coupon. I said, "NO WAY!" 15% on a $30 item is next to NOTHING (a few pennies)! I emailed them back stating that this was my first and last time doing business with them! They haven't responded back yet and lord knows if I'll ever receive my 2nd outfit. They made $60 off me... I feel like a sucker! I think the clothes are being sent from China even though it has it being sent from New Jersey. You all dont do business with these folks! :(

Date of experience: November 30, 2019
Texas
1 review
2 helpful votes
Follow Rochelle W.
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I ordered my outfit and never received a confirmation, just responses sayn there's a delay. I did pay for express and they did refund me that. Over a week has passed now and I STILL don't have a tracking number

Date of experience: October 28, 2019
Illinois
1 review
2 helpful votes
Follow Hillary T.
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This has been the WORSE shopping experience for $32!
I got a message that the package was delivered to my front door. I literally walked to my front door and there was NOTHING! So immediately responded. I was told to ask my friends, family, and neighbors about the package, because that makes sense! Why would a company tell me to check with my friends and family about a package they sent to me. I was not given an option to purchase with insurance, which is exactly how they will get over. I went pback and forth with them for months and NO HELP. Do not order from this CHINESE business. They do not treat customers with honor and respect. I was treated as if I was trying to get over on the small amount I purchased.

Date of experience: December 2, 2019
Wisconsin
1 review
1 helpful vote
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What a scam!
July 9, 2020

I order online all the time. I will NEVER order from Sistadress again. I wish I had checked this site out first. I purposely ordered two sizes larger than what I needed and the dress barely fit. It was cheaply made and looked NOTHING like the picture. It wasn't even worth returning. I threw it in the garbage... what a ripoff... lesson learned.

Date of experience: July 9, 2020
Ohio
2 reviews
0 helpful votes
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Jeans
May 10, 2022

They finally arrived, they are horrible, no stretch and the color is off. Don't waste your money
So disappointed

Date of experience: May 10, 2022
New York
1 review
3 helpful votes
Follow charline r.
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Is it legit?
September 24, 2019

Ordered today without doing research. Cant find anything to back up this company at all. Reviews are almost all made on same date or within days of. Suspiciously

Date of experience: September 24, 2019
California
1 review
4 helpful votes
Follow KIM G.
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SHUT THIS COMPANY DOWN
February 3, 2020

I purchased a dress that took 3wks to receive, for the dress to be the wrong item. I sent the dress back to the address on the package and paid for tracking. I didn't hear anything from the company for a few day's so I called for them to tell me that I sent the pkg to the wrong address and they didn't know anything about the address on the pkg. I did some tracking myself and the pkg was delivered to a community center in South ELMonte, CA *******, I have been emailing the company every other day for follow up and they keep saying give it time. The only other option they offered was to give me 20% of my purchase was like $6.00 I paid more then that to send the wrong cheap item back that was a few months back and still today nothing.

Date of experience: February 3, 2020
Michigan
1 review
2 helpful votes
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DO NOT BUY
December 10, 2021

This company is a scam! Their clothes do not fit true to size. They do not refund your money or accept returns.

Date of experience: December 10, 2021
Georgia
1 review
1 helpful vote
Follow SHAYLA P.
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Sistalook.com which I found as also doing business on whatwears.com, is not a good site to purchase women's fashions from. They use stolen photos of celebrities on IG to promote fashions and the clothing is cheaply made; it does not match what appears on the website. The reviews are bogus as you can tell the clothing described in the review does not match the outfit being shown. When you attempt to return the merchandise, you find out that the items must be returned to China. The customer service rep barters with you to keep the items, discouraging you from returning by mentioning the cost of high shipping costs. They offer you a refund of 10-30% to keep the merchandise. When you report them to PayPal for their shady behavior, they then up the refund percentage but ask that you close the PayPal case. They also refuse to track their messages within the PayPal resolution portal, even when asked repeatedly in order for PayPal to track the conversation. Beware of this site and their shady practices.

Date of experience: September 14, 2019
Missouri
1 review
6 helpful votes
Follow Tasha T.
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FRAUDULENT!
March 10, 2020

Do not PURCHASE ANYTHING FROM SISTALOOK, SISTA FASHION, SISTA NOBODY! GOT RIPPED OFF FOR MY MONEY. NO CONTACT INFO. STILL WAITING TO HEAR BACK FROM THEM NOW. ITS BEEN OVER A MONTH SINCE MY PURCHASE. DONT KNOW IF ITS BEEN SENT OUT OR JUST TOOK MY MONEY WIT NO INTENTIONS TO SEND OUT. FEELS AND ACTIN VERY FRAUDULENTLY. DO NOT SPEND YOUR MONEY WITHOUT DOIN RESEARCH FIRST!

Date of experience: March 10, 2020

Overview

SistaLook has a rating of 1.1 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SistaLook most frequently mention and tracking number. SistaLook ranks 1976th among Women's Clothing sites.

service
6
value
7
shipping
8
returns
6
quality
7