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SilkSilky

How would you rate SilkSilky?
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New York
1 review
1 helpful vote
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My mistake
December 22, 2022

I gave them a bad review below but it was my mistake, not theirs, it turned out. All was excellent. My wife loved the items.

Date of experience: December 22, 2022
GB
1 review
0 helpful votes
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What was expected
October 8, 2023

The item I selected was perfect for my wife's anniversary present for matching the years for silk! She loved it.
Thank you.

Date of experience: October 3, 2023
Canada
1 review
1 helpful vote
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I like to wear silk clothes, because they are smooth and silky. Also silky Panama's are comfortable and I get good night sleep.

Date of experience: July 8, 2023
GB
1 review
5 helpful votes
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I have received my second order from SilkSilky of their underwear. They are lovely to wear and the cut is really comfortable.
Paolo (May 2023)

Date of experience: May 16, 2023
Germany
1 review
1 helpful vote
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Vorsicht
March 17, 2022

Ich möchte gerade einen Artikel retournieren, jedoch nennt mir der Kundendienst trotz inzwischen 5-maliger Aufforderung keine Retourenadresse. Er fordert mich jedoch immer wieder auf, ihm Fotos zuzusenden über die Verpackung sowie den Inhalt, so etwas habe ich noch niemals erlebt und kann nur jeden Verbraucher warnen.

Date of experience: March 17, 2022
California
1 review
1 helpful vote
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I ordered some items and it's been 8 business days (11 days total) and the order is still "preparing for shipment". Email customer service to see whether it would ship and did not receive a response back. Does not matter how good the product is if it never ships.

Date of experience: April 23, 2025
Michigan
1 review
0 helpful votes
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Worst company ever - don't buy from them
February 10, 2025

Purchased a few items for an upcoming trip. They were supposed to be gifts. Received an order number and tracking number, but the tracking status says "pre-shipment, awaiting shipper." My order has been in this status for a week. Customer service does not respond to emails. I've asked for a refund, but that appeara to be unlikely judging from the other comments.

Date of experience: February 3, 2025

Overview

SilkSilky has a rating of 1.6 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SilkSilky most frequently mention customer service, return address and tracking number. SilkSilky ranks 3897th among Clothing sites.

service
68
value
67
shipping
70
returns
55
quality
66
This company does not typically respond to reviews