Shutterstock

AVOID USING Shutterstock at all cost.
Money grab auto renew BS!
I turned off my auto-renew last year and was charged this year for a
A service I did not authorize. They did not want to reverse transaction.
Only way for subscribers to avoid any future charges is to call and delete your Credit Card info from account!
Never ever going to use this company again!

Their free plans have hidden charges. After the free period the subscription will not end and it will get charged. If you want to cancel they will ask the balance payment with it. Refer the screenshot attached.

Shutterstock contribuitor is totally scam!
$ 0.10 earn for each picture is a exploration of artist!
No customer service, they dont allow to me to close my account, even delete pictures, I can only delete 3 for each day
Don't loose your time, stay out!

Accidentally purchased 4k instead of the needed HD clips, plus a few duplicate clips due to a very sluggish website. Immediately called to correct. After hours of time spent on the phone, they were only able to refund a third of the amount lost. Was pushed around and lied to. Out $559.00 in the end. Not worth anyone's time when there are far better stock sites out there to begin with.

I had a family emergency that prevented me downloading our remaining stock on the last days of the month. Shutterstock customer support doesn't care, rules are rules. I know it's ridiculous of me to let something like family in the hospital get in the way of downloading stock. What was I thinking. Adobe Stock, here we come (they let you accrue up to a years worth).

This is a bad company with bad customer service. The really good content is limited, and there are MUCH better sites out there that won't lock you in even after you are unsatisfied. Please don't make my mistake! There is a penalty fee if you try to cancel.

I signed up for a one-month free trial. On the site they say that it is $29 per month after the free month. I was charged $29 after only 27 days and found out that they automatically sign users up for a year-long contract with a cancellation fee.

I've used dozens of SaaS services over the years and have never experienced such unethical practices. They refused to refund my money.

Don't using 10 free download from them, you will can't cancel it. Your account will be set up with the auto renew feature. I've had it with SS and will be moving my business over to stock adobe or 123rf or using tools getallstock.com for get cheap all stock photo you want with no any hidden fee.

I just canceled my Shutterstock subscription. Their customer support said I had to pay a $60 fee to cover the monthly savings from the plan! Feeling very ripped off by Shutterstock. Have used them in the past, never will again.

I paid a subscription cancellation fee... wtf?
Just as I thought it was over and done with they have continued to charge my credit card 3 months later.
You can't contact them as it just returns errors, chat is closed down.
Looks like a charge back from my bank is the next step and will send them a cease and desist as they are billing me illegally

This website is definitely not professional. If you want quality images or videos this is not the site for you. Also, when you cancel a subscription the cancellation fees are astronomical. I cancelled a subscription today and they charged me $880 cancellation fee! Utterly ridiculous and not as professional as I had hoped. As CEO of a music company we were hoping for something better. Spread the word!

I too was charged for a yearly subscription which I had not ordered! I called in and they told me someone hacked my profile and charged the yearly subscription? Now I am trying to delete may account... you have to do it by phone... 5 calls so far have gone unanswered... I can't delete my account! Horrible!