L G.

I signed up for the free trial then quickly found out that there's no way to manually cancel your subscription. You have to email customer support who is largely unresponsive. I ended up getting charged the monthly fee then got told that I would need to pay another $20 to cancel. I told them I would not pay that amount so they told me that "tier 2 customer support would be contacting me shortly, but they never did. A month later I got charged another monthly fee. I asked them to please remove my card information from their records and they told me they'd get back to me shortly, just like they said a month ago.