The Lulu has a rating of 1.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. The Lulu ranks 1229th among Women's Clothing sites.
I ordered four tunics back in April and received them approximately 9 1/2 weeks later. When they arrived, they were not as described or pictured on their website. They were supposed to be a cotton/polyester blended tunic with 3/4 sleeves. I'm 6 ft tall and the 3/4 sleeves almost reached my wrists. The bottom of the tunics were supposed to flare out - allowing for more room at the hips. When they arrived, they were a thicker satin type material. The v'd necklines were all stretched out and the stitching was crooked. The material on one of them was completely destroyed. Each of the shirts were cut in a straight line from shoulders to hip - they didn't flare at the hips at all. The workmanship was terrible. I contacted the seller via Yahoo mail and PayPal. They responded on yahoo and suggested I keep the shirts and spend MORE money. They wanted me to spend an additional $42, pick more clothes, and give the damaged items to my family OR get a 15% refund. Needless to say, I declined. Returning the clothing isn't an option either because return shipping to China is more than $60 PER item!
I ordered four tunics back in April and received them approximately 9 1/2 weeks later. When they arrived, they were not as described or pictured on their website. They were supposed to be a cotton/polyester blended tunic with 3/4 sleeves. The bottom of the tunics were supposed to flare out - allowing for more room at the hips. When they arrived, they were a thicker satin type material. The v'd necklines were all stretched out and the stitching was crooked. The material on one of them was completely destroyed. Each of the shirts were cut in a straight line from shoulders to hip - they didn't flare at the hips at all. The workmanship was terrible. I contacted the seller via Yahoo mail and PayPal. They responded on yahoo and suggested I keep the shirts and spend MORE money. They suggested I spend another $42, pick more clothes, and give the damaged items to my family. Needless to say, I declined. Returning them isn't an option either because shipping is more than $60!
Buyers beware! Placed an order on June 11,2020. Paypal Blackboom was were my credit card was charged. I never received a tracking number. Customer service has not responded. On furter investigation I found out that this is Chinese company. Scam
Answer: Usually they respond to an email within 24 - 36 hours but they don't successfully answer any questions.
Answer: Nope... nothing successful to share. It's all been horrible.
Answer: I've had a lot of success with the Zulily website and app. Shipping times can vary, especially during this COVID pandemic, but they sell quality items. I've only had to return one item for sizing issues and it was very easy to do.