Shopee

They create this buyer and seller hassle refunding effort it's like they don't care.
If you manage to press the confirm button then the refund button will be gone. It's sad to say that 7,500+ worth of fake staff was NOT canceled or refunded. They ask rubbish question about it and explain I can't get my money because the seller has my money. I'll NEVER ORDER AGAIN period!

I have been ordering through shopee and liked their template, hindi magulo and hindi nakakahilo.
However, lately, free shipping promos are limited. Limited in quantity, limited 0 shipping, limited to selected sellers lang ung discounted shipping.
Also, mode of payment affects it too, gcash cash in, may fee na. Debit card cash in, has been omitted din.

I dont think your endorsers affects the buying power of the market but being competitive sa price, convenience and promo does.

I find myself checking out from the other platform kasi may coupon discount na, free shipping pa.

I hope shopee considers this feedback.

We actually thought maybe Shopee couriers would be getting better since it seemed like we were getting a little bit better service and communication with the some couriers. However, sadly this last week proved there is no relevant positive change in Shopee's horrible courier service. They continually do NOT communicate with the recipient of the parcels and then say the recipient was the negligent one. This last courier did not bother to communicate with us at any time and then sends a message saying they couldn't deliver the parcel because the recipient was unavailable. No calls nor texts nor communication at all. Then sends the parcel back to the seller with the big lie that their deliver attempts failed. HInt hint Shopee- no communication is an absolute failure in business always!

Bought something and trusted the guarantee. Got crap instead. The site disappeared and shopee did not honor the guarantee. They gave bull$#*! excuses. The worst part is that I tagged the fraudulent websites but they are still there.

The delivery riders are so arrogant and not polite! I hope you can fix this! They don't know how to talk to the customers, and they are so demanding. What a jerk!

So, I'm having the worst experience which disappoints Shopee, and my reaction was very confusing for why just Shopee promote a sponsored ad on YouTube like free shipping everyday on YouTube, that's not true, it's not free for everyone, and I say "I hate living in the Philippines a few times". At the end of the advertisement, it shows there new user zone or a person saying "claim you free voucher now" in voice narration. You got notified as a winner like you won any items or a cash prize is an example of a phishing scam in Shopee, also same with GCash. I'm calling it a boycott, and while it lasts their service is getting very worse in the Philippines!

Shopee or their seller never answer my message on their site or their customer service never answer all my inquiries or message.
Shopee delivery man deliverred the package of lipton yellow tea 100 pieces covered in black plastic on September 25,2023 around 2 PM as I received text message around 2:10 PM from shopee.
The delivery should September 24 since I order it on September 21,2023. Three days Shopee site said and promise no delivery charge and discount price of 299 pesos Plus 38 pesos. The delivery refuses to let me inspect the package before I pay him. He said that it is Shopee rules and regulation. So if he refuse me to inspect the product than I will not pay him. So cancel the transaction. The package is rectangle and from its weight it may not the product that I order which is suppose to be square and bigger in dimension.

Living in the countryside has a lot of advantages but also disadvantages. One of the biggest challenges is shopping. It actually takes about an hour just to get to the nearest "mall", so I don't really do that. This is why I love Shopee.

The available goods range from supplements to cooking oil, storage boxes to pet food, furniture to appliances, swimsuits to dresses, and meats to plant seeds. I could go on forever. The point is everything is available in Shopee.

I have seen lots of comments that mention how the quality of products are not good, the seller isn't accommodating. This can be true. It really depends on the "shop" or "seller". Shopee is like a shopping mall where there are lots of stores and stalls. It's important that you check the details of the product and comments before you make your purchase. The prices are reasonable and really cheap for the most part, but would you really expect much quality from cheap products? I wouldn't. What I'm saying is… expect the expected.

Shopee also has a credit system called SPaylater. I don't really have to use my credit card that often because of this. I am not sure if this is available to all users or Silver Members up only since I've just started using it this month. For more details about this, I highly suggest checking out their FAQs section.

The Refund system, I must say, is surprisingly very good. There was one time my order was missing 1 item and I got the refund within the week. It was automatically put back into "My Wallet".

In my video you'll the unboxing of my most recent purchases. You'll see that most of them are well packaged(not all). Most of them arrived within 4 days. The shipping really depends on the seller or shops and availability of the product, so again, may I remind you to read the details and comments to set proper expectations.

I use the website on my laptop because it's so much easier to compare prices with a bigger screen. When I'm ready to checkout I use the app on my smartphone because it's more efficient.

There are so many features you can take advantage of on the website and app, but I'll leave that to you. Explore and don't forget to enjoy!

To sum it all up, I'm giving the app 4 stars for the pricing, convenience and wide range of products and services they offer.

That's all for now! If you find this helpful, please like, subscribe and share. Thanks for taking time
Stay safe and healthy!

P.S. If you watch the video, extra thanks

I have been using the Shopee online shopping app for over 5 years now. Here are my observations through out the years.
This shopping app continues to evolve from just a mere convenience online shopping app to a respectable and formidable challenger to Lazada.
First of all it offers all the merchandise as well as the vendors that are present in Lazada but with a Twist …it offers more free shipping, more vouchers, very good customer service support, good logistics, user friendly app, and most of all Fairness in dealing with customers.
Let me elaborate on each. It's a no brainer for vendors to sell their goods in as many places as possible. So if you're looking for vendor in Lazada look for it in Shopee and you'll find it there. It's no secret that Shopee offers more "free shipping & vouchers ". This is what lured me into trying this app in the first place. A vendor enticed me into trying it and i got hooked. Their customer service support is constantly evolving and improving to my amazement. Perhaps there can be a long queue but this too has improved.
I complained terribly about logistics twice during this past Christmas holidays because of missing package purportedly delivered by their logistics partner. I complained, provided proof that the package was not delivered in spite of "proof of delivery" provided by the courier. I admonished and advised shopee to really scrutinize their logistic partners for integrity of character. Their logistic partners seemed to have improved. There's more communication and better proof of delivery but they have to continually monitor this and listen to customers.
Their App is getting better. I still look forward to improving their "Search" just like the Amazon App. Search should provide relevant and specific items pertaining to the product being searched. This might take some time but if they do this they will be light years ahead of Lazada and for that matter more revenue.
Fairness. This is close to my heart. Shopee is Fair and Honest to its customers. This is what kept me using the App in spite of all the problems I have encountered throughout the years. Shopee gives you the benefit of the doubt and is willing to investigate. They also provide swift resolution to the problem at hand.

Shopee pandering to its sellers as usual, while caring nothing about its buyers. Example seller advertised world shoe sizes that is not correct. Shoes were just tried for minutes. Requested a refund "SHOPEE" denied refund, stating not enough evidence. Other problems, customer servise, false advertising, fake or different from what you ordered products. Shipping damage, couriers and Shopee lying about delivery attempts. Store credit for refunds. Save yourself lots of headaches, anxiety.

Order ID -*******TEMGDES
ORDER TIME-23:07
SHIP TIME- 11:18

Yung inorder ko ay speaker,pero yung dumating mobile phone holder, its a very wrong order which I received. Kinontak ko ang seller d na sya makontak.
Nagbayad ako ng maayos.ayusin niyo din yung serbisyo niyo.!

Courier of shopee will give 3x and wil lcontact you 3x before they tag the item as failed. Return system to failed delivery is relatively fast. Courier are friendly and delivers the item that you order. Shopee is cheaper maybe because they only charge 1.5 percent to seller unlike lazada who has lots of hidden charges that can go up as high as 5 percent. App is easy to use even if you are a seller and they has an option button for the colors that you like. So you rarely need customer service to assist you

I order some parcel and ask to pay on delivery but they said isn't possible and we have to pay online, then I paid but after 1 week they cancelled my order because the stupid online shop didn't ship the parcel and it is 10 days I ask for refund but any feedback yet. Please don't west your time and money in this stupid website.

Recently, I purchased a pair of sandals that were to big for the person they were intended for. 3 days after delivery I tried to start the Shopee return process, but could not find out how. Having received the product I clicked on the 'received' icon, thinking this was the first step. The I contacted the seller (Nuan-) who said I could not return the product because I had clicked the received icon. After I typed a negative review of the seller (Nuan-). They offered to change sizes, I agreed. Then they refused because of the review. Tried to contact Shopee but the published # was not in operation. By email Shopee keeps repeating to contact the seller first. Very frustrating. No resolution yet.

Using this app is horrible! They are letting their seller continue their service even though we were scammed. Please be aware of this app, especially Power_Dolphines. Don't use this seller or this app. I ordered 2 pieces of tents, and what I got was 1 piece of wipes! Horrible service. Once Im done with all my parcels, I will never use this app again! Horrible!

Shopee is not good anymore. Hate their services. No one you can talk to on the app. It sucks. I will switch to lazada now.

Ordered a front brake caliper guard GOLD black diamond brand for a adv160 - part arrived - video taped unwrapping and it was Red even after asking several times direct to seller for gold! No response rip off merchants

It's ril good also because they were all in one I can get a few more hours to go to bed now so I don't

All services from prices to delivery is very terrible. The driver for delivery are very impolite. Prices are very more expensive than lazada. If you do not want have headache do not buy from this site. J&T express do their delivery service today bring me my order after 15 days but uncompleted. And when I ask why is not complete he take the order and run away.

Shoppe dont have any responsibility. Should not buy anything from shoppe. Service is so bad, store there also verry terrible.

Shopee deleted my review because according to them it was irrelevant and offensive! Hello! If a customer got deceived, do you expect that customer to smile? Protect the customers NOT the seller of fake products.

I bought an item in shopee. Received the item in a week, After I open the parcel, I found out that the seller sent me the wrong item (i believe its intentional) (seller is POWERCENTRAL). Getting back a refund is a pain in the $#*!. Its already 2 weeks since I file refund in which the seller already confirmed that its wrong item, But its still needs validation from the seller before they will give refund, will never buy from Shopee again, especially pricey products. Shopee does not protect its buyers

Overall I am happy with Shopee purchases, in some cases the merchant purposely shipped a different product that is a bit cheaper, reason could be he does not have the same model, so when I ask why, merchant just said apply for refund, which is wasting time. Another issue is when ordering the flower seeds, 50% of the seeds given is not what you see in the picture, after germination, this happen to many merchants I bought flower seeds from, even though I chat with them to confirm before order. As for other
Products I have no issue, prompt delivery too.