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I've had experienced a horrible service tonight. Not just with 1 agent but 3! Wow! I've only asked why my transactions did not go through, twice, and why the voucher did not work. These agents disconnected the chat session right after they tell you to stay on the app. Very rude! Also, with about 5 agents I chatted, no one told me that it has expired. They asked me to take screenshots and asked me to stay on the line for 2-3mins and all and no one told me that. I had to check it myself. Mind you, I remembered the voucher will expire this January 26 and they changed it to January 21 at 8:03PM. Horrible!
Products used:
No. No compensation for the sudden change of expiration date of the voucher which is very unfair.
Notahappy C.'s review of Shopee earned 6 Very Helpful votes
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