ShopAtHome

Update

It took time but they fixed my problem. Thank you so much. I am sure they WILL response you sometime, so you should be patient.

I will definitely use shopathome.com ever!

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I requested missing cash back inquiry(submitted#*******) and It has been more than 8 business day, but I have not received any response from them. They mentioned they response between 3- 5 business day.
So I sent another email, but still no response.
I loved use this site before this problem happened. I am disappointed.
I am not sure they even try to response customer's requests.

Although sometimes it is difficult to get *******@home before making a purchase, I do try to use it as often as possible. I am getting back over $25 when the check is mailed at the end of the month. Why wouldn't you use this service. It costs you nothing and you get cash back, and they also let you know when there are deals to shop for. You also get gold points but I haven't used them yet. I told my girlfriend about *******@home and she is getting a check in May. So why don't you try it. Depending on how much you shop online, cash back doesn't stop until you reach $20 and then you get your check after verifying your address. *******@Home is a great service!

I was using ShopAtHome regularly and all of a sudden I ordered a large item from JCPenney and should have received almost $40 in cashback, but didn't. ShopAtHome said I didn't order through them when I definitely did! I have been using it for dozens of purchases and then suddenly it doesn't work on my largest purchase. HMmmmm. Don't you find that strange? And they won't tell me where they got the information saying that I went through another site so I can investigate the transaction. Scam!

Every time I want to order on-line (which is becoming more and more often) I sign into Shop At Home first. The money back is great, but the free shipping codes makes it well worth it to shop from my office and not have to leave the house looking for something I need. I complete all of Christmas shopping on-line every year now using Shopathome.com in record time, everything is delievered where it needs to go, and I get a check within a couple months. I get paid to save time and money by shopping on-line. It's kinda crazy! My favorite is plane tickets thorugh expedia.com because it's such a high ticket item I get a lot of money back each time for spending exactly what I would if I didn't use shopathome.com. Can't rave about this site enough!

I used to love using Shopathome.com but no longer think this is the best cashback website. They recently took away the 2 things that made the company better than the rest. There is no more 110% cashback guarantee and no more ShopGold Rewards program. Also, as far as the Ebay policy, they won't search for missing cashback unless it's a purchase of $1500 or more, which I would never make. I'm sad to say that I will no longer be a loyal customer.

Sometimes its works and sometimes it doesn't. I didn't get cash back from a large appliance purchase. I was told repeatedly that another site was credited as the originating site therefor it was not their issue. This has happened more than once and generally on larger items. I get the same song and dance that it's not their issue but the suppliers and they can't give what they don't get. I just ordered something in January and had to now file a "wheres my cash back" because it was not credited and I just made another large purchase and tracked the track back to be sure it came from their site so we will see how it ends up but I am not hopeful as this seems to be a regular thing. I have had much better luck with coupon cabin.

RESPONSE TO ANNETTE from Shop at home -- This is Shopathomes blanket response. It does not address the issues your site clearly has. It's obviously a system issue as dozens of reviews state the same issues. Rather than referring people to the FAQ maybe Shopathome should look at addressing the real issues here. Have a nice day!

2/15/11 Parent Media Group Inc ($5.98) <---?

I bought 3 separate orders which last 3rd order was ineligible which I understood. But why my first order with $6 dollars rebate was deducted (minus)? I contaced *******@Home customer service by email and they kept repeatedly that my order was returned which it was not true... Also It does not make sense if you removed $5.98, not fully $6.00. I called them and they said my orders looked good. It was puzzled me.

I made a purchase from nook.com (Barnes & Noble site), and was directed to sign up for shopathome.com to get a free gift certificate. They insisted on a cell phone number. I trust B&N, so I gave it. I never could get the certificate, and now I am getting spam! Note that sice I own my own domain, I give each and every company a different e-mail address. I started getting spam on by B&N address (which is what I gave to shopathome). I also got a marketing call to my cell phone.

Near impossible to make contact for help. Any response you may receive is useless. For the couple of pennies that you might earn, jumping through the many hoops to get them is not worth it. I read that I would receive a cashback check. And I would receive it in about 8 years or some such far away date. Not happy. If they make a mistake, they take no responsibility for that mistake. Can't trust what they write. If they publish this review and you read it, read my words and stay away from this site!