I have been a loyal customer for years and it just keeps getting better. I have a prime membership everything gets delivered to my door in no time. I subscribe and save and every few months my house is restocked and 15% for ordering 5 or more items. We have prime tv, music and echo! Amazon simplifies our life from food to furniture. Are they perfect, no but what is so great about Amazon is they fix it. Easy returns, discounts and they will work with your situation. Their customers services is excellent and fast! I can call or email and get answers when I need and want them. They definitely are a front runner in this business. I have tried others now and again and always come back to Amazon. You just can't go wrong!
Lee-Ann,
We are always happy to research missing purchase. However, in the even that a store's tracking records shows an order was credited to another publisher, the order does not qualify for cash back from ShopAtHome.com.
Please refer to our FAQs and terms and conditions for additional details on qualifying purchases. If you have questions, please contact our customer service team.
Thank you,