Several years ago I bought a few things on BidRack.com (which is now Choxi). I never received any of the items and contacted customer service a number of times to let them know. I kept getting messages saying that the order was delayed but it would be arriving soon. I never received it, and then found out that the company had changed names! I contacted the new company, Choxi. They were RUDE, not helpful at all, and disconnected our chat conversation. I will never use this site again.
Hey Sarah, Thanks for the feedback! We have many new improvements coming just around the corner. Thanks for shopping with us!