Shop.us Reviews Summary
The overall reputation of the company is markedly negative, with a significant number of customers expressing frustration over service delays, unfulfilled orders, and poor communication. While some reviews highlight positive experiences regarding product quality and timely deliveries, these instances are overshadowed by widespread complaints about unresponsive customer service and difficulties with refunds and returns. Many customers report feeling cheated, indicating a lack of trust in the company's practices. This feedback suggests that the company must urgently address its customer service issues and improve operational transparency to regain consumer confidence.
This summary is generated by AI, based on text from customer reviews
I have used BoomStreet several times. Sometimes good, sometimes bad. Overall, it's been ok though. I have a Bluetooth tower speaker that I really like from them and a few other things as well. Then I've also gotten some absolute junk that would be more at home in a dollar store than their website. Just be careful about what you order is all.
Amazon is a little faster, but boom street is catching up. I like b/st a little better because it encompasses shipping & postage. Amazon is faster and I feel a little more reliable maybe but amazon always sticks me with postage no matter how much I order.
Boomstreet is easy shopping. The prices are fair, and the shipping is fast. I would recommend this site to anyone.
My order was delivered promptly and in good condition. It was exactly as I ordered.
The purchase was easy and received in timely manner. The touch screen winter gloves I purchased are warm and work great!
I have received the product that I ordered in excellent condition. I feel that I am satisfied with my purchase but I have not tried it because it was purchased as a gift. I'm sure it will be fine and your site offers many products to choose from and I also liked the FREE SHIPPING Thanks
Every year I buy a subscription to Family Handyman for a friend's birthday and BoomStreet had, far and away, the best price and most convenient way to get the subscription.
This sleep mask is comfy on the eyes, soft on the eyes and blocks all light. The problem with it is the velcro on the back of the head feels like needles in the scalp if you have short hair! I have had many sleep masks that velcro and never had this experience. I still use the mask, but I can't sleep on my back or it will pierce.
Ordered 2 long sleeve Lyle & Scott t shirts from this company on 6 October, voucher directed me to another site to order - brandsvillage - still not received goods despite several emails, absolute rubbish do not order anything from boomstreet.
I had a hassle-free experience ordering from Boom Street. And, my package was delivered very quickly. No complaints at all... I'll be ordering again!
I was so tired of the small masks that only lasted a few weeks before the elastic wore out. Study mask, keeps darkness out completely!
I was very impressed when there was a discrepancy recently with my order. Their answer was prompt and a solution was offered. Boomstreet is a company you can trust to keep your interest at heart. Deborah
The delivered product matched the description and pictures perfectly. The price was great. The real test will come after Thanksgiving when I am putting up so many lights that I bought because they were such a good deal. Some may make it into an early gift.
I would rate this sleeping mask 5 stars except the first time I put it on the nosepiece came loose! Other than that, it works really well and is great for keeping light out of my eyes while I sleep once I re-attached the nosepiece.
I can't believe I received an email from BoomStreet asking me to write a review. I have not been real happy with the bulk of my transactions with BoomStreet. I tried to purchase over $150 of merchandise from the company. Of that, about $100 of the purchases were turned into "in store credits". After a couple weeks of purchasing items, I would contact BoomStreet questioning the status of my order. Some times, I was informed the items was out of stock. Sometimes, I would be given a tracking number but there would be nothing showing that the shipping company received anything except an electronic notification of a pending shipment. In all cases, I was given an "in store credit" to buy something that I really didn't instead of the item I did want originally. In one case, I tried to buy an item and ended up receiving an in store credit. I then tried to use the in store credit to buy something else and it took over a month of talking with BoomStreet before they admitted they didn't have the item. The in store credit was reissued and and I finally was able to use some of that credit to buy an item. Not only did I not get the item I really wanted but I also was unable to get the "okay, I'll settle for this" item. Right now, I still have a $4.00 in store credit with BoomStreet which I will never use as I have no intention of ever doing business with them again. There are too many other businesses on line that sell similar products for me to go through the hassle. Also, you have to wonder why in less than a year, the company's name has changed three times.
Works as described. Keeps out light better than thinner ordinary masks and actually keeps out some noise as it also covers the ears. It's a bit bulky, so not great for travel, but fine for home.
BEWARE! Ncrowd changed their name this summer to boomstreet. A year before that they were SOMEONE ELSE! They have independent vendors from across the country. Problem is, they don't pay the vendors. When too many come knocking on their door they 'declare bankruptcy' and change their name! That leaves both buyers and sellers holding the empty bag with no merchandise sent and no money paid to the vendor! They recently took down their BBB logo because they ARE NOT ACCREDITED BY BBB!
In process of learning how to use my new Dashcam. I look forward to having a video of any wreck that happens within my view. Easy order and received quickly. I look forward to my next order.
It arrived and quickly and easily
I would recommend
Online purchase was quick and easy. No issues using PayPal./ Order was processed and delivered quickly. Cam was easy to setup and run. Only change needed to car was to add a power source up to window.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members