Shop.com

Ordered gift to arrive for Valentine's. 3/27 & not here. Customer Service just said "be patient" Condocending& no help

Can we give negative stars here? Like a -5? No vetting process, they don't even know who selling on their market but the tracking is done only through their app. So you don't even know if it was sent through UPS mail you can't track it and stop the service immediately. You have to wait a month. Which by then you know your money's gone their service is gone and of course, your bank's not gonna return your money because it was already sent to Them. They have no recourse. They don't even help you. They'll just tell you call your bank. This is the biggest rip off site in the world. Please by all means stay away, stay away stay away.

I had a terrible experience with Shop.com I ordered refurbished TVs that arrived damaged. I was really disappointed by how misleading their descriptions were and getting customer service to resolve the issue was a nightmare. I won't be shopping here again!

I paid $600 for a photo of my wife with a performer. They told me I'd get a link to download the photo. Never got one and can't find a single way to contact anyone, online or by phone. Is this a total scam?

My husband ordered from a store on here and it was fake! He never did get the items. Almost $400 spent, I'm still waiting and hoping I get the money back from my bank. Shop.com should be held responsible and vet people better. My husband reached out and they closed the scammer page, but that's all!

I used my "shop cash" and of course ended paying for some of the total as well. I never received my order and the email to report issues doesn't really exist and there is no way for me to get my order or get a reinstatement. Don't fall for this BS! Shop and "Cozy Cafe" is so janky on many ways. Delivery status is never accurate and sometimes really wrong!

Bought a hydrogen bottle from "Hydren" on Shop. It was supposed to be received in 4 to 8 business days...I contacted them when it was past that and the Shop app still had the order in an "order processed" state. I emailed the company, they replied and said that they were sorry and could cancel the order because they were so busy in their warehouse, they didn't know when I'd be getting it.I thought, well ok thats nice I can order one somewhere else. They said they'd cancel and refund. Well my order was cancelled on Jan 13th but I haven't received a refund and the business will not respond to my emails. Shop won't help. Never again will I buy from this app again. They are hosting fraudulent businesses that rip off consumers.

You never get to deal directly with the company whose products you are buying. I love Ahava products but having to deal thru shop.com became so utterly frustrating I stopped buying Ahava from their website. Beekman is the same. I would rather buy from Amazon with 125% less stress than buying thru shop.com. It's a nightmare.

I just bought a WEN power generator thru shop.com from a vendor "Jims Products" after waiting for five days didn't hear nothing I decided to send an email, got a return email unreachable, contact shop.com from all the info they send I they don't assume no responsibility be aware and be mindful to use a cc to protect from scams.

My recommendation don't use SHOP.COM at all stay away

A very disappointed and unsatisfied customer...

This SHOP app popped up thru a company that I had a package arriving from. SHOP offered to " track" my package. SHOP needed access to my Google acct, as all apps ask, so I granted it. Hours later all the charges started...groceries, flowers, pizza, gift cards, etc. totaling about $500! This SHOP app apparently sells your info on the dark web! Beware

I ordered two items from Shop. A cordless speaker and a dibet. A total price was around $73. My card was charged and I have not received anything after 2 months. I have no way response from this company. Do not buy anything from them.

Their stated goal - "Our number one goal is to make it easy for every customer to find exactly what they need..." It is a scam. Ordered a product and 10 days later no reply but they charged my Card. Email address is rejected as Invalid - The Web Page CHAT BOX will not accept any inquiry - and Emails to SunrayEasy are rejected by Server. Try to get SHOP.com - Shopify - to help and it just directs you to the "vendor" - roundrockeasy.myshopify.com
My Card hold noted this Vendor was in Romania - and quickly refunded the change.

Ordered sunglasses through shop 2 weeks ago and, still, only the packaging label has been created. Their customer service is a useless bot so you can't talk to a real person or cancel your order!

Shop.com is really a vendor marketplace made up of any company that is offering products for sale. You don't actually purchase anything from shop.com. It's just a 'middle-person' and not a good one.

Chances are if you order something, you'll get no communication about delivery time or whether there's a delay in ordering. You just have to wait, and eventually your item is delivered.

Some of the products are 'generic' brands that are of suspect quality. They may be OK, but there isn't much description of what you're planning to buy, which raises issues of trust.

Shop.com saves me time and money every week. We avoid waiting in lines, driving to and from stores and crazy traffic. Now with the holidays approaching, I will be using it more, Christmas shopping while relaxing at home! Shop Buddy is an added feature that locates all the coupon codes for whatever store I shop from and reminds to get Cash Back. Orders can be delivered to my home or choose to pickup at the store (ie fresh - perishables). Never a worry or compromise with my credit card through Shop.com.

I ordered the buy one get one free it took a month and a half to get to me. I paid 16 to have expedited shipping I contacted them multiple times to refund that moneys. They blocked my email. I received 4 wigs none of which I ordered I do not recommend you waste your time. I asked for a refund or a way to send the wigs back and I have been blocked again

This site was one of the early forerunners of shopping comparison sites. Is it unique? No, but it is valuable. Frankly, I usually research through this site for consumer items that I don't want to spend an inordinate amount of time in brick and mortar stores. As with many portals it generally will lead with the pricey items, initially. It's strength is that it's linked and partnered with a huge number of retailers -- more than many other shopping online comparison sites. I have purchased items through the site, no problem. However, keep in mind that one is generally ordering through one of their partners; their shipping can be pricey, though I've heard they are reviewing this and developing new policy. Also, it was the innovator of one-shop carts, I believe. One can find bargains, though it may take some time and research.

I've found that shop.com has the largest list of stores to shop from, so I can get everything I need without a membership fee. I've earned hundreds of dollars in cash back from shopping at name-brand stores. The site also has awesome features like ShopBuddy that helps me save the most money possible!

I found them *******@facebook they advertised a highlighted long human hair wig for sale with lace front. I bought this wig and 3 other ones that was very similar with one being light pink. They all had long bangs. They sent me 3 of the exact same blonde wig and 1 pink wig. They all had clipped bangs, neither was lace front and they have a wig cap. They are also synthetic and definitely not real human hair. The quality is comparable to a costume wig so buyer beware! I did take pictures unfortunately I don't see a upload button for this review