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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I tried to cancel but they only paused even though I asked them to cancel. Ended up taking more money out. Then I call about it and they are like no we can't refund it. You have to spend it and then we can go from there. I spend it and call to cancel and am told they will have to cancel my order to cancel subscription. They are trying to get people to forget so they can screw them.
The material is too thin on the boots that I purchased. Will not be wearing them.
Hello Joelyn,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Ok so shipping took longer than expected. I completely forgot I ordered shoes. But the quality and detail was worth the wait. My husband even said you guys should make men boots because of the quality lol
Hello Dominique,
Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.
Best,
Nelle
I never received my item. No one has tried to reach out to let me know anything.
Hello Dana,
Thank you for writing a review! We are sorry to hear if you never receive your item. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle
It, being the experience I experienced, was a'ight. If it wasn't for Shoedazzle, I would be barefoot and pregnant, not just pregnant.
Hello Kara,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
Do NOT use them. They tell you one shipping time frame but its 2 weeks longer. It takes over a month to get shoes. They try to trick you into buying more shoes while you wait for your package. Called to get a refund because it was past the 2 week time I was first told and they wouldn't give me one, said it is an extra 2 week shipping on certain months of the year. I was told to just wait for the package. They don't know when I will receive it!
Hello Mandy,
Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.
Best,
Nelle
Boots are made of poor cheap quality. Do not fit over the calf for wide leg. This order made me cancel my membership.
Hello Codie,
Thank you for writing a review regarding the boots you received. We value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I got to say I was not disappointed with the material and the way new shoes fit very content
Hello Erica,
Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
Late shipment. I still haven't received my shoes. It's been about a month going on two.
Hello Jamila,
Thank you for writing a review regarding our shipping time frames. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Great customer service and speedy service. Even my returns due to my choices but not being accurate,
Hello Tonya,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
I love the boots I bought. Very comfy. The shipping was fast and service was great as well.
Hello Sade,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!
Best,
Nelle
I tried to use credit online and was unable too. I spoke to customer service and they fixed the issue the sales rep was patient and kind. Very thankful
Hello Lacasa,
Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
These boots are so beautiful. I was a bit worried about its grip on snow, but they surpassed my expectations. I will be rocking them over and over this winter.
Hello Vivian,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
Awesome experience. Would really recommend this company to my family and friends
Hello Charlette,
Thank you for such a wonderful review! We appreciate your time sharing how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
I've enjoyed almost everything I've gotten from shoe dazzle and it's been good quality! A couple of the clothing items didn't look like the pictures but overall I have enjoyed everything.
I like the things i purchased. They were well made and fit perfectly.
Not as good quality as I would have thought. Not very comfortable to wear.
Hello Alithia,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Ridiculous fit. Damaged product. This was a gift... shoe size 9. Fit is more like an 11 or 12. Box was demolished in shipping. Item looks worn. I cancelled the service
Hello Ian,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
The shoes I ordered were not the shoes that arrived at my house yesterday. I would like the correct shoes to be delivered to my house or a full refund.
Hello Diobe,
Thanks for writing a review regarding your order. We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
I had taled to customer service a couple months ago, to cancel my membership, and months later they activated it again, and got my card charged again, i tried calling or using the chat to get ahold of customer service, and it will not let me get ahold of customer service. So now i have to go to skip the month every month. It's annoying.
Hello Lorena,
We sincerely appreciate the feedback you shared! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Toni,
Thank you for writing a review! We are sorry to hear if you have a hard time canceling your account with us. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle