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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 7,418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I would like to return a pair of boots, how do I do that at this point
All 3 pairs fit perfectly, look good, and have no damage or torn material. I am mostly interested in heel size which I found.
Hello Monica,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The carrier they use delivered my package to the wrong address. So they sent another shipment that once again was delivered to the wrong address, even after confirming that I did give them the correct address. I was told that they won't send another package, even though I didn't want another attempt, but also that I could not get my money back. It was for 2 pairs of boots. I was told that I had to take it up with the shipping company, then get back to them. After I did all that, I was rudely told there was nothing they would do.
Hello Erin,
Thank you for taking the time to leave a review. Your feedback about our shipping process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I was referred to shoe dazzle by a friend who is a member. She got me a pair of boots as a birthday gift from them years ago. I ordered 8 pairs in my first order & was really excited when they arrived early. Then I opened the boxes. Most the shoes were scuffed, dented &/or smashed & none of them were true to size. I'm a size 8 & every single pair was off on size. I contacted customer service & they gave me a really hard time & ultimately canceled my VIP membership. She told me to use the same mailing label with the same tracking number in both boxes (my shipment came in 2 separate boxes) I explained to her that USPS won't accept two boxes with the same label. They each need their own. She argued with me & wouldn't give me 2 labels so now I'm concerned only one will track & I won't be refunded. The whole experience was really crummy. A huge bummer as I have wanted to join VIP for a long time & when I am finally able it was a complete flop.
Hello Michelle,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our products and Member Services Team. We are also saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Hello Marlo,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Hello Anh,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your sandal! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Easy to shop, easy to skip the month...and such a joy to receive my new items!
Hello Stacey,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I'm always satisfied my only issues is cause I have big feet and they don't always fit in the shoes cause they're crafted for people with petite feet but that's not their fault haha.
Hello Kassandra,
Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience in here at ShoeDazzle.
Best,
Mary
I love my shoes and they fit perfect only thing is the heel just a lil bit to thin but other then that I LOVE THEM! I WILL BE ORDERING AGAIN
Hello Tekeisha,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes and boots that I have bought from Shoedazzle have been amazing and they look so good on!
Hello Nadine,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
2 left shoes. Sent back and have yet to get credit or replacement
Hello Sarah,
Thank you for sharing your experience with the products you received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Everything I have purchased from Shoedazzle has been awesome. They are shipped quickly to my home, and I could not be more satisfied.
Hello Leslie,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
The shoes are perfect. And I love them. I am coming back to get more shoes
Hello Adetutu,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Over all is excellent and everything that i ordered was amazing and in good condition
Hello Earl,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Having size 11 most of my life, I always had to set for that one pair in my size, no selections for special events and season's, and I always had to buy men's sneakers, with shoedazzle, I get amazing up to date fashions, and I'm always getting stopped with compliments on myboots
Hello Shelby,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Everything fit well and it came before I expected it to. It was great.
Hello Stonnie,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I always have a great experience with shoedazzle. They always come early then expected.
Hello Tichara,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I love the way the boots feel and look. The color and style are very nice.
Hello Missey,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
Excellent service, quick delivery. Love the shoes. Will definitely be purchasing again
Hello Naomi,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Shoedazzle traps you in monthly payments unless you remember to "skip the month" in the first few days of the month.
Very very hard to unsubscribe, shoe sizes are very unreliable and poor quality.
Hello Jackie,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and the 'Skip the Month' option is important, and we would like to address this as quickly as possible. We would also like to discuss further our product quality and sizing. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Linda,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with the fit of your boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad