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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I was not told about the subscription money and they have been charging me 40$ a month without my knowledge. This information should have been clear. Also, i purchased a dress out of credit for 19$ and the next day it was 7$. I feel betrayed. I would really want my money back
They need more wide calf and wide foot options together also. While searching please have a option for what's in stock. I don't even wanna shop on there because every pair of heels boots sandals tennis shoes etc is always sold out.-. I don't have my order ID but honestly if these issues were fixed. I'd keep my VIP membership
Hello Malykka,
We’re sorry to hear about your recent experience with Shoedazzle and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Ivy
I never recieved my shoes or a refund. Very displeased. I never recieved my shoes or a refund. Very displeased
Hello April,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
I love my boots and clutch they are simply amazing I can't wait to wear them. I'm already using my clutch.
Hello Amber,
Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!
XO,
Ivy
I have purchased shoes from shoe dazzle on various occasions and I have no been disappointed! The shoes are great quality as well as very stylish and beautiful.
Hello Alejandra,
Thanks for the feedback! We value your trust in Shoedazzle, and we will do our best to always meet your service expectations. Keep slayin' in your DAZZLING items!
XO,
Ivy
So far I've loved every pair of shoes I got but the clothes I've ordered on shoe dazzle never fit right or look good on me
Hello Alycia,
Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!
XO,
Ivy
I always had a great experience when shopping with Shoedazzle, affordable price, true size & quality for shoes and clothes, fast shipping, etc, I've nothing to complaint about.
Really love the service
Hello Vanessa,
We are honored that you have chosen us and placed your continued trust in Shoedazzle for your DAZZLING items! Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.
Best,
Ivy
I love my boot and love the price. And I will be ordering more boots for the price you can't beat it
Hello Amy,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
Love Shoedazzle! I have never had a bad experience or bad products from them. The quality of their products is always good!
Hello Amanda,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
Love the new pair that I just received! Cute heel is very comfy & they came in a very expedited time. I was shocked!
Hello Aminah,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!
XO,
Ivy
Purchased shoes that didnt fit. Returned them in order to exchange them for something else... guess what... they sent me back the same shoe in the same size...
Hello Lani,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
Love the sales and fast delivery and also great selection of shoes and accessories! Also the reward system
Hello Brittany,
Awesome! We are grateful for the pleasure of serving you and meeting your shopping needs. Enjoy shopping and hope to hear more from you in the future!
XO,
Ivy
I love the fashion, however the last two pair of boots I ordered were not typical true to size. The wide calf was great, however the size 9 was too small and tight compared to my normal and other boots and shoes.
Hello Michelle,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
EVERY SHOE I BOUGHT IS EXACTLY WHAT I EXPECTED AND I CAN'T PASS ON THE GOOD OFFERS THE HAVE FOR VIP MEMBERS!
Hello Alicia,
We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!
XO,
Ivy
This is my 3rd month receiving merchandise from the company and so far I have been nothing but smiles with everything that I picked! Not to mention all the compliments!
Hello Amber,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
I called about a return to ask where my credit was and was told it was on my account, but it is still not there
Hello Amanda,
We truly apologize for your experience! Your feedback is important and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Ivy
This is one of my favorite sites, for 1 stop shopping. They have the best deals and the quality of the merchandise is great.
Hello MzzAmy,
Thanks for the feedback! We value your trust in Shoedazzle, and we will do our best to always meet your service expectations. Keep slayin' in your DAZZLING items!
XO,
Ivy
There's never anything in my size that I want. The only thing I've ever gotten from showdazzle that I enjoy is a hoodie. The shoes hurt my feet IF I can find anything I like. I've been skipping months but when I forget it takes me forever to find something I like that is in my size. I will be canceling this service.
Hello April,
We’re sorry to hear about your recent experience with Shoedazzle! We value your feedback and the chance to resolve any issues that our members may have. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy
Muy contento por el buen cervicio y la atención y los productos muy buenos y bonitos cuídense y buen trabajo sigan asi y que Dios los bendiga
Hola Alex,
Es nuestro deseo mantenerle satisfecho con nuestros servicios, estilos únicos y buena calidad a un precio asequible. Usted es nuestra inspiración para hacer lo mejor posible. Gracias y recordar; ¡lo valoramos!
Gracias,
Ivy
Express shipping was slow paid 17 and still had to wait 5 days... love the shoe very comfortable... suggestion get the right size. I usually go a 1/2 up im my heel but these was a prefect fit
Hello Kimberly,
We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! A representative from our Member Services Team will email you within 48 hours.
Best,
Ivy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ashpreet,
We strive to provide excellent member service, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services Team will be contacting you within 48 hours to assist you.
Best,
Ivy