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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Easy-to-wear sneakers on the move. I am so happy I made the choice to buy so definitely getting more soon.
All shoes that were purchased were metallic silver color. I love all the styles that I've purchased.
You have enabled me to own many pairs of shoes. I have a pair to match all of my outfits. I also get many compliments when I wear them.
Ordering online was easy accompanied by good delivery,
Hello Barbara,
We are glad to hear about your amazing feedback regarding your experience and our delivery! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
Hello Helen,
It’s great to read your feedback about our merchandise and delivery. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Wonderfull satisfied with all my purchases! I believe vip should not be charged shipping
The shoes are good quality
Comfortable
My friends ask me where did you get those shoes when I wear them specially the sandals
Shoes I bought was not for human, they were for a doll or mannequins.
No stretch, nothing comfy, just a hard solid toy shoes
Fast and correct! I love shoe dazzle! Everyone and everything always professional.
Excited to get some really cute shoes for my vacation to get the shoes I'm a size 11 1/2
And the shoes had to been the wrong size the was extremely small.
Hello Nikita,
Thank you for your honest feedback about our merchandise. We value your feedback and the chance to resolve any issues that our members may have. We'll reach out to you via email immediately to assist you further.
Best,
Bonnie
As a member for a couple years I have gotten some stylish shoes from there but they do only have a short lifespan as the stitching and materials aren't as good. But BEWARE of their membership credit charges. The amount of times I have been charged a higher amount in the original charge then what I got returned back after going through a long customer service process is really scam like. For instance, I would see a charge of $70 CAD come out of my account for forgetting to skip in the first 5 days of the month (you have to do this every month) then go through customer service to get my credit back to my account and they would only give back $66 CAD. Trying to talk to customer service about this is a nightmare as I am sure they don't actually speak English and everything is translated making the conversation not make sense at times or having to repeat yourself.
Then trying to cancel your account your asked a bunch of questions and they try to sell you on other credits or money to your account making the process longer.
When I told them about the money differences and that's why I am leaving she didn't even want to dive into it. Just a sketchy operation
Hello Megan,
We appreciate you taking the time to share your feedback about our merchandise, the VIP membership, and the VIP Credits. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
I ordered these boots i and just wore them, I am very pleased with my purchase. Perfect with jeans and a cute sweater.
Hello Camille,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
The reason I say that is because I ordered two pair. One pair boots (which are SUPER cute and comfy!) and one pair of slippers. The slippers are too heavy for them to really be comfy. For a slipper you want something light weight. These slippers are comfortable but the heel is like having a boulder on the bottom of your foot. Way too much weight to be wearing around the house. Sounded like I was stomping. The boots are amazing though. I am very happy with those. It's giving big Timberland energy with a stacked heel, and I am here for it.
Hello Oni,
Thank you for writing a review about our merchandise. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
Hello Monet,
We appreciate your awesome review about your positive experience. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Good experience been a VIP very long time. Sales sometimes are great.
Hello Artrelle,
We are glad to hear about your amazing feedback regarding our VIP membership and promotions! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
I've just received my second pair of shoes. So my only problem is to decide which one to wear. Do I have to say more?
Btw, I'll wear them with the green laces not only on St.Patrick's Day
Hello MD. Imtiaz,
It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
I never ordered anything and I was charged $70 by them and there is no way to contact. THEY ARE FRAUD PLEASE REPORTS THEM.
Hello Nidhi,
Thank you for writing a review about your experience! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
I love my shoes. They are so comfortable. I like they way they look and feel. Thank you
Hello Mary,
We appreciate your awesome review about our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Delivery was quick and I appreciate it. The shoes that were ordered were so nice. I love them and I'll definitely get so more. Thank you
I love the quality of the shoes brought they're true to size
Hello Suzette,
We are glad to hear about your amazing feedback regarding our merchandise and sizing! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
My experience with online shopping with shoe dazzle has always been a pleasure, cant wait to receive my purchases.
Hello Shawn,
It’s great to read your feedback about your positive experience. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
I have a great experience with shoedazzle every time I make a purchase only had one pair of shoes that did not seem to be to correct size beautiful shoe but was not confortable
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Chilly,
We appreciate your awesome review of our merchandise. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie