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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Kept having to send things back who ever fills the orders doesn't read the order or pay attention.
Website isn't user friendly customers service is horrible soon as I find something to use my store credit I will cancel my membership
It seems like the price has increased however the quality has decreased.
On a positive note they have GREAT Customer Service! :))
The width on sandals always seem to be a little too tight.
I am a bit sour about the quality of the material.
Ultimately, not a great experience. The shoe selection is questionable, not worth the price personally. It takes about a month, approximately 24 days, for a delivery. The company ships through FedEx, who often delays package delivery. If they didn't take so long to come in and if the company had a larger selection of diversity in styles, the company would have better feedback from me.
Very dissatisfied with the lack of customer service received when calling in. When asked to speak with a supervisor the lack of knowledge on product and time value was weak, bad customer service on that end as well. It seems that no one there is listening. I canceled my membership and it took 9 weeks to receive refund.
Hello Patricia,
Thank you for leaving a review about your experience with our Member Services Team. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
I have been off and on this for years. The quality of the products has always been questionable but the billing practice and customer service just gets worse and worse. Very sneaky company regularly finds ways to trap you and bill your credit card. Not worth it
Hello Danielle,
Thank you for writing a review about our merchandise and your experience with our Member Services Team! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
Love the shoes and the variety! Good quality and great styles, enjoy the unique designs.
Hello Szabina,
We appreciate your awesome review of our merchandise and selections. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
I have been shopping with shoedazzle for years. All of their shoes are amazing. I love them
And will always continue to be a VIP member.
Thank you.
Hello Shirah,
We are glad to hear about your amazing feedback regarding our merchandise and the VIP membership! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Bonnie
These boots are so stylish and fun to add to any look.
Hello Kimberly,
It’s great to read your feedback about our merchandise. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Great. I only wish that some of the items in my size were available still. The items go pretty fast in size 9-9.5. Shoes run big
I use to like shopping here. But now the shoe selection and styles of shoes are very regular there shoes that you can get from anywhere. Not to mention they are the same old shoes every year. Even though it says what's new, the new stuff looks similar to the old stuff. Just very disappointing.
Shoe dazzle is charging me $49 and I haven't even made a purchase.
Hello Araceli,
Thank you for taking the time to leave a review and your feedback about your account is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Muy satisfecha y emocionada con mis zapatos ujuuuu
Hola marie,
¡Nos alegra mucho saber que está satisfecho con nuestros productos! Siempre nos gusta escuchar a nuestros miembros. También estamos emocionados de que reciba su pedido reciente. Esperamos que le guste y esperamos recibir sus comentarios. ¡Qué tengas un lindo día!
Mejor,
Zeth
5 étoiles, je recommande à mes amies. Les grandeurs sont bonnes
Bonjour Josette,
Nous sommes heureux que vous appréciiez nos produits! Nous sommes également heureux que vos articles soient parfaitement adaptés! Nous aimons pouvoir fournir les produits et services recherchés par nos membres. Nous apprécions le temps que vous avez passé à partager votre expérience!
Meilleur,
Zeth
1. On sale
2. Gold
3. Easy to purchase
4. Quick delivery
5. Sandals are super cute and very comfy! Thanks!
Hello Marie,
What an awesome review! We are grateful to hear your honest feedback about our merchandise, delivery, and promotion. Members like you always inspire us to do our best. Thank you, and we value you! Have a great day!
Best,
Bonnie
I never even received the boots I ordered! They sent them back before they were even delivered! But yet they are still taking out the payments!
Hello Kathy,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I loved my shoes. The shipping was timely and communication was great.
Hello O'Keenya,
We're glad you’re enjoying our products and shipping timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
Good fit but they feel and look cheap. I will not reorder these and am truly disappointed
Hello Lillian,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Perfect delivery time. Clothes are super cute, the shoes too.
Hello Jeanette,
What an awesome review! We are grateful to hear your honest feedback about our merchandise and delivery. Members like you always inspire us to do our best. Thank you, and we value you! Have an awesome day!
Best,
Bonnie
Ordered my normal size and had to return because it was too big and fell off my feet
Hello Jane,
We appreciate you taking the time to share your feedback about our merchandise and sizing. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rita,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and prices. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad