Megan M.

As a member for a couple years I have gotten some stylish shoes from there but they do only have a short lifespan as the stitching and materials aren't as good. But BEWARE of their membership credit charges. The amount of times I have been charged a higher amount in the original charge then what I got returned back after going through a long customer service process is really scam like. For instance, I would see a charge of $70 CAD come out of my account for forgetting to skip in the first 5 days of the month (you have to do this every month) then go through customer service to get my credit back to my account and they would only give back $66 CAD. Trying to talk to customer service about this is a nightmare as I am sure they don't actually speak English and everything is translated making the conversation not make sense at times or having to repeat yourself.
Then trying to cancel your account your asked a bunch of questions and they try to sell you on other credits or money to your account making the process longer.
When I told them about the money differences and that's why I am leaving she didn't even want to dive into it. Just a sketchy operation