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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I usually wear a size 7 1/2:or 8 but with heals I gotta go up a size because my feet are flat and wide
So technically they were all to tight
Everything I order comes in a timely manner, the quality is superb, and I recommend shoedazzle to all my friends.
Hello Ashley,
We're glad you’re enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I called Nov 3 to canc6due to loss of job. Told me no problem and I'm still being charged. Lost my password, asked for a reset and I'm being denied. So I have no way to talk to anyone. And no phone number to call. Funny I get this email but never another reset password. Company owes me 3 months so 150$. Never again,
Hello Amber,
Thank you for leaving a review about your experience with your account. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
I ordered 7.5 boots and they came 2 sizes too big! We're only going to refund me half the money and we're sold out of the boots I wanted! Tried to contact them and the customer service rep did not offer me any sort of solution at all! Do not order from here, cheap isn't always better!
Hello Jamie,
Thanks for writing a review about our merchandise, sizing, and your experience with our Member Services Team! We value your opinion, and we appreciate you taking the time to share your feedback. Our Member Services team will reach out to you via email right away to assist you further.
Best,
Bonnie
Presque toujours parfait. Toujours de qualité. Une fois on m'a chargé une chaussure que j'ai jamais commandé et jamais reçu et jamais débité. C'est la raison pour laquelle j'ai annulé mon abonnement.
Je ne suis pas capable d'annuler mon abonnement, de peur de perdre de belles chaussures quelque fois les grandeurs sont un petit peu inexacte mais ….ce que l'on voit, c'est ce que l'on reçoit, c'est ce que l'on a acheté. Chaussures spéciales et unique
True to size, everything I expected and this is true to every order I've ever placed
Hello Bridget,
Wow! It’s great to read your feedback about our merchandise and sizing. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Everything came out ok i need to skip a month so tell me how i do that again
Hello Anita,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and 'Skip the Month' option is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I ordered two pairs. I found both of the shoes to be very stiff and uncomfortable. Actually painful to walk, the spot behind the heel to be specific. The quality looks poor. I have a slim foot but was even tight for me. Too many issues and not exactly inexpensive. So I would not recommend to anyone and I won't be repurchasing.
Hello Vanessa,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
It has been 14 business days since I ordered shoes and they still have not arrived. I contacted customer service 3 separate times just for them to lie to me and say they were on their way (they never were, the shipping label has been created and the package has not been shipped for two weeks). I am going out of town, as is anyone that could get them from my doorstep for me, so even if they do arrive after 20 business days, they will get stolen because of a $#*!ty company lying to its customers.
Hello Olivia,
Thank you for writing a review about your order and your experience with our Member Services Team. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
My order was on time. Seem like my shoes was there the next day. They was my birthday shoes
Hello Christy,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I used to rave about this site to all my friends now I make sure to tell people not to even waste their time. The VIP credit option changed and now I can't get what I want with the money I spent, they now instead "curate" looks for you and offer buy 1-get 1 deals. I signed up because I wanted to spend my money they way I wanted. I will be cancelling my membership if it doesn't change.
Hi Brittany,
Thank you for taking the time to leave a review. Your feedback about our promos and member credit usage is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Great customer service, easy to contact, which is rare with alot of companies. The only I dont like is the membership is over priced and still have to pay for shoes which is a turn off to me, but nice shoes, needs more of a selection with nice heals or dress shoes for church but satisfied with what I got. Bring membership down and I would order more but I will have to wait.
Hello Daphne,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
The shoes are nice and comfortable. Also the price was right for me
Hello Gloria,
Thank you for the nice words that you said about our merchandise and pricing. We truly appreciate reviews like these, which makes us want to improve our products and services even more! Have a nice day!
Best,
Bonnie
Both items were available and shipped promptly. They run true to size. I'm a 6.5/7 so I ordered a 7 since half sizes weren't an option for these.
Hello Breneige,
It’s great to read your feedback about our merchandise and our shipping. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
Ça été une expérience unique j'ai reçu ma commande avant le temps
Bonjour Mireille,
Nous sommes heureux que vous appréciiez nos produits et nos délais de livraison! Cela nous fait plaisir de savoir que vous êtes satisfait des produits et services que nous proposons à nos membres. Nous apprécions le temps que vous avez passé à partager votre expérience!
Meilleur,
Zeth
My experience seemed thrilling while I was making the purchase. I was waiting and tracking these really gorgeous silver boots that I've wanted for yeeeears! I was soooo excited! I shared all my shoes options with my followers, they helped me pick that pair collectively. I shared the shipping information as it came to my place. When it arrived I opened the package for my viewers only to find a black combat boot that was 3 sizes too small. I emailed you guys, and emailed again and never heard from anyone. I don't understand the return policy and honestly didn't really care for it because I live at home full time with a new born baby… I order online to avoid hassle as I don't have a vehicle to go shopping anywhere. So I was really excited for the boots. I ended up gifting them to the homeless shelter I live near because I had no use for them. I shared candidly with my viewers that I'll never shop from your site again. The fact that my order was handled so stupidly. The fact that months have went by and no one contacted me directly or with any amount of care. Instead it's just another app with, what I assume is some AI ran program so there's no real people to deal with my issue.
Yeah, as a single mother who admires the convenience of online shopping. You really, really ruined my experience. I survive on assisted living income… therefore my online purchases are limited and the reason I utilized your site was because of the deal you get from your first purchase… I can't really afford to order from you guys again/nor regularly as I took a Loss last time & can't afford to buy new shoes every month.
Anyway. Thanks for nothing.
Sincerely, Dakota Laliberte
Hello Dakota,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about the items you received is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
The shoes I have bought in the past look exactly like the picture. They are comfy and pretty good with the actual shoe size. I do think depending on the shoe you buy the quality can be a bit better. I've bought two strappy heels and both sets of shoes the straps broke. That would be my complaint. The other thing is a love your boots but I find they don't fit right. They don't hug your foot the way they should. Other than those two things ive really enjoy my experience with shoedazzle.
Hello Daniela,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Hello Luz,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I placed an order for $16.98. The order came back $60 plus dollars. Wont use the company again.
Hello Angela,
Thank you for writing a review about your experience with your order! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
The style looks great and Shoedazzle always delivers with reasonable shipping fees and getting the orders out in a timely manner.Thanks!
Hello Delaine,
Thank you for the nice words that you said about our merchandise and delivery. We truly appreciate reviews like these, which makes us want to improve our products and services even more! Have a nice day!
Best,
Bonnie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Frankie,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth