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From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 8,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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As an employer of young ladies, I can always count on Shoedazzle to have something special to choose from. Nothing says "Thank you" like a nice pair of boots or jacket when they do a wonderful job.
I love to browse and then click on a style that appeals to me. At 63 it's awesome to be able to purchase so many unique items. The fit is always perfect and I love matching with my outfits.
My experience on receiving my orders are excellent.
Hello Angela,
Thank you for writing a review about our merchandise and selections. Your feedback is very important, as we are constantly looking for ways to improve our service. Our Member Services team will contact you via email right away to help you further.
Best,
Bonnie
Thank you for wonderful customer service. You always make me feel that my happiness in shoes matters. Love me some ShoeDazzle
I always have a good experience shopping on Shoedazzle. Fast delivery and the shoes fit well
Hello Elizabeth,
Amazing feedback! It’s great to read your feedback about our delivery, merchandise, and shopping experience. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member! Have a great day!
Best,
Bonnie
My shoes are comfortable. I like the color. Got compliments on my shoes
Received as promised, by shoe dazzle I have no experienced a problem yet, need to be reminded to use my points and that's taken out my account every month a reminder should be give that you have credit available!
Hello Lavonne,
Thank you for writing a review about our skipping option and the monthly VIP Credits! We value your feedback, and we appreciate you taking the time to leave a review. Our Member Services team will reach out to you via email immediately to assist you further.
Best,
Bonnie
Every shoe that I have ordered I am very Pleased, PURCHASED 7 PAIR OF SHOES SO FAR, SERVICE VALUE, I AM SATISFIED SO FAR KEEP SERVING GOOD PRODUCT I HAVE NOT SENT ANYTHING BACK YET!
I always wait with great anticipation for my Shoe Dazzle packages. Simply the best unique styles that are a perfect fit every time.
Hello Christie,
Wonderful! Thank you for the nice words that you said about our merchandise and your experience. We truly appreciate and reviews like these that makes us want to improve our products and services even more! Have a great day!
Best,
Bonnie
If you are a vip and have credits you are not afforded the option to apply the credits if there is a sale. It makes no sense when ultimately the credits should be the same as cash. I cancelled after 2 months.
Hello Kayla,
Thank you for sharing your feedback about our VIP Credits. We hear you and we strive to provide a variety of styles in our website. Our Member Services team will reach out to you via email shortly to assist you further.
Best,
Bonnie
I placed my first order. The shipment came fast and the boots were really pretty and appeared to be of high quality. Unfortunately, i could not fit them and needed to return them. I returned the boots on December 31,2023 using Happy Returns. After about 2 weeks with no refund I reached out to their customer service for an update. I was told the return was still in transit and I needed to give it more time. I reached out once a week after that and was told the same thing over and over. After several weeks, I was finally over it and refused to get off the phone until my concern was resolved and finally got them to process my refund mid February.
Hello Jennifer,
Thank you for writing a review about your experience with our return process. We value your feedback, and we appreciate you sharing your experience. Our Member Services will email you right away to help you further.
Best,
Bonnie
Too expensive and not enough nice stuff, too confusing to skip the month, no notification about skipping the month so you get charged. Honestly not worth it
Hello Ines,
Thank you for leaving a review about our pricing, merchandise, and the skipping option. We always like to know what our members are thinking. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
I love the selection and always satisfied with product received!
Hello Chimere,
We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
This is my go-to for all things shoes! Always high-quality with great uniqueness. I always get compliments on my shoes because they've never seen them anywhere else.
Hello Brittany,
We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I haven't had a bad experience with Shoedazzle ever! It is my go-to place for shoe shopping!
Very comfortable and easy
Fast delivery and accurate information
Hello Larisa,
We're glad you’re enjoying our products and delivery timeframe! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!
Best,
Zeth
I'm very please with the quality and make of the shoes. Plus, the shipping time frame is fast.
Hello Shoua,
Amazing feedback! Thank you for the nice words that you said about our merchandise and shipping. We truly appreciate reviews like these, which makes us want to improve our products and services even more! Have an amazing day!
Best,
Bonnie
Hello Angie,
Wow! We appreciate your awesome review about your experience with our Member Services Team. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
Unfortunately I made a purchase, but the shoe didn't last even 2 months. Very disappointed.
Hello Annisha,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I never received my package. Nobody can track it to see where it is so I finally just got a refund.
Hello Bryn,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I have a PO BOX. The company shipping department is NEGLIGENT. They shipped my order twice through FedEx as appose to shipping it with USPS.FEDEX NEVER DELIVERED MY ORDER.The agents for Shoe dazzel were of no help, they alleged they had no contact with the shipping department. My emails to shoe dazzel/ just fab were NEVER RETURNED.
Hello Margie,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
I purchased the boots. They arrived pretty quickly, no issues. They didn't fit so I had to return. The process was pretty simple. You could choose tradition return or use a third party called happy returns. I tried out the happy returns and that worked great. I just brought them to my local staples and they did the label and later that day I already had my refund processing.
My only complaint about shoedazzle is when you decide you want to cancel your membership, they do not make it easy.
Hello Carolyn,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Called them to check on my return they said computers were down and due to inconvenience they had offers I said no and their response was you don't have to purchase anything but you just have to listen to advertisement you will get a $100 Walmart card free never got card but did get enrolled into 3 programs that tried to automatically charge me BIG FRAUD!
Hello Alicia,
Thanks for sending your review! Your feedback about the status of your returns or exchanges is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.
Best,
Zeth
Did not order any items from dazzle. This was an amount automatically debited to my credit card.
Hello Olive,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
They shoes were a great fit and comfortable. I will definitely recommend ShoeDazzle. Excellent brand. I always look out for the sales.
Hello Sandra,
We're glad you’re enjoying our promos! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Penny,
We appreciate your awesome review about our merchandise and your shopping experience. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie