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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I have never had an issue with any products. I have purchased many pairs of shoes, jewelry and clothing and everything is excellent quality! 10/10
Hello Anne,
Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I forgot what I ordered. I ordered something so I could close my account. Historically things I wanted to order, my size was out of stock. This is why I closed my account.
Hello Kiana,
Thank you for taking the time to leave a review. We are very sad to know that the items in your size are sold out and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The brown boots weren't the brown I expected. It shows like a cognac brown but honestly, it was a dull dusty looking color. Also my instep was too high to fit it. Same thing with the denim boots. I knew there was a chance of it happening. Wide boots only for me.
Hello Lae,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Items ordered were a mixture of shoes and apparel. All items were as described. I was expecting the apparel items to be somewhat cheaper in quality, however, I was extremely surprised at the quality and items overall. Would buy again definitely.
Hello Amy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love their clothes and shoes. I look forward to each purchase. Prices are great and the shipping is fast!
Hello Cynthia,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
Always enjoy purchases from Shoedazzle! They have great quality shoes and provide value for money. I love this company.
Hello Latoya,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I have been with SD for some years now. Over the years my style has changed and SD has always had something that I wanted and loved.
Hello Jaquerian,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Fits perfectly (size 10) and quality is excellent!
Hello Penelope,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I received the wrong shoes entirely. It was then a huge hassle to exchange these, especially since I rush ordered the original pair for a reason. I was then not able to exchange the second pair(they were horrible quality) due to the fact that they were an exchange(shipped to me for $0).
Not worth the trouble.
Hello Karri,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your shoes. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Excellent client service. After receiving two dresses that I had ordered for my birthday, I was really happy because my skin did not react to them as it does with other fabrics. This online boutique was truly wonderful, and its quality along with empathy and kindness were greatly appreciated. I am 100% lover of this website
Hello Олежа,
Thank you for the wonderful review and for sharing your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Lovely heels and they fit comfortable.
Decent for the price.
Hello Audrey,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes were a great fit and very comfortable. I wore them out and my friends kept complimenting it but the best part was I wore it for over 6 hours and my legs didn't hurt.
Hello Rudi,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
The thread on the shoe is too sharp and hurt my feet, was trying to send them back and couldn't find a way
Hello Blanca,
Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our shoes. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
The bottoms were a little loose. Not as tight as I had hoped. Definitely not exercise clothes only lounge wear.
Hello Charmagne,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Haven't received confirmation email regarding recent purchase!
Hello Erica,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I always enjoy browsing and purchasing shoes from ShoeDazzle. I purchase couple of boots for cold weather here in WA. It was great price and quality. It sure came in handy cause we are still having snow.
Hello Jean,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The delivery left the package at frint doir. Not the side which i requested. The shoes was stolen by pirch pirrate
Hello Barbara,
Thank you for taking the time to leave a review. We are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I had ordered the Regain knee high boot in size 9 and got a size 11 combat boot and they didn't even have my size in the boots I originally ordered when I addressed the problem. The shipping fee was never able to be refunded so I paid 5 dollars for YALL to ship me a boot I didn't want. That was my first order and then my 10 shoe voucher was never able to be redone. Scam scam scam.
Hello Gabrielle,
We appreciate you taking the time to share your feedback about your order and your experience with your order. Thank you for bringing this to our attention so we can take a further look into this. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
As an employer of young ladies, I can always count on Shoedazzle to have something special to choose from. Nothing says "Thank you" like a nice pair of boots or jacket when they do a wonderful job.
Hello Penny,
We appreciate your awesome review about our merchandise and your shopping experience. We want you to know how much we appreciate you doing business with us and the time you spent sharing your experience! Enjoy your day!
Best,
Bonnie
I love to browse and then click on a style that appeals to me. At 63 it's awesome to be able to purchase so many unique items. The fit is always perfect and I love matching with my outfits.
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Danielle,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad