ShoedazzleReviews 8,176

Of course I was first enticed to order from shoe dazzle from a FaceBook Advertisement. I ordered one pair of boots for 50% off since it was my first order, so I thought it was a great deal. Come to realize a month later that the site charges you $39.95 monthly despite whether you purchase more items or not. I immediately call customer service to get my refund and with the intent to cancel this "VIP" membership. She goes on and on about the benefits of the VIP membership and basically does everything in her power to stall me from continuing with my intent to cancel. She explains that i can "skip this month" within the first 5 days of every month to not get charged. I gave up talking to her on the phone and continued to "skip this month" for 2 more months. This month, i completely forgot about this annoying membership and forgot to skip the month and was charged $39.95. I dreaded calling their customer service but this time i was not taking no for an answer. The customer service told me how it was my fault that i did not "press the simple box" online in order to skip the month as well as reminding me of all the "benefits" of being VIP. She went on and on, once again, asking me to remain a VIP member and asking me why I wanted to cancel my account. It's honestly one of the most infuriating websites i have ever had to deal with. Luckily I was able to finally cancel my VIP account after 20 minutes on the phone. Just don't buy anything from Shoe Dazzle...

I purchased two pairs of boots from shoedazzle. But when I bought my boots I began to think about it and started to read all these bad reviews. I started worry since I had already paid and ordered my boots but after all I just stayed positive and waited for my ordered which came in less than a week on standard shipping and I love my boots! The only downside to being a member is that fee they charge you but overall good experience!

In december I joined Shoedazzle.com believing that I had registered for a free account. I purchased an item at an insanely good deal and at first was pretty content.

Fast forward to actually receiving the item. The item was cheap looking and poorly constructed with black marks on the base of the sneaker. The zippers on the side did not work and the shoes were incredibly uncomfortable. Later that week I called shoedazzle and demanded a refund, only to be told that if I asked for a refund they would charge me a $5.95 handling fee. Excuse me? You ripped ME off shoedazzle! You cheated ME shoedazzle. You inconvenienced ME shoedazzle, and now you want to charge me to fix YOUR mistake? Absolutely ridiculous. Just wanting to get shoedazzle out of my life I decided to just exchange the item for something to save my money.

Here comes the worst part. This whole time I thought that I had been under a free account. I never would have authorized a paid account subscription and never saw any clear text that stated that I would be charged a monthly fee. Turns out somehow shoedazzle signed me up for a VIP paid account. What?!? I NEVER authorized this sort of account or monthly payments and never saw any clear text stating that I would be charged for my membership. Outraged, I called shoedazzle again. I was connected with a lackluster agent who danced around my questions and wouldn't respect my decisions. Finally, I demanded to speak with a manager. I was put on hold for at least 10 minutes before speaking with a manager. The manager was equally annoying but did end up (theoretically) canceling whatever subscription they had forced on me and getting me a refund for my money. I will be following up with my bank and with shoedazzle to make sure that I get all my money back.

After this is all said and done I will be demanding to have my profile and information deleted from their database and demanding no further contact from this company.

Save yourself the money, time, and pain. Do not buy from shoedazzle.com, justfab.com, fabletics.com or affiliated companies and let everyone you know be aware to do the same.

I literally was on the checkout page for a half hour trying to purchase a stupid pair of boots that have been out of stock in my size and color choice, and it kept saying EVERYTHING was invalid! First my phone number, then my CCV#, then my billing address, etc. I finally realized that if I kept refreshing the page it would accept information I input. I got excited thinking it was finally going to work UNTIL it said my billing address didn't match the address connected to my card, and I couldn't get it to work. Done. I'm seriously frustrated and very disappointed with this website. I didn't even get the chance to be a return customer! Zero stars!

I have been a Shoe Dazzle VIP member for about half a year now. I am very satisfied with the shoes I have received. HOWEVER, if you ever try to make a return, they will NICKLE AND DIME YOU! I sent a return in because I wasn't happy with clothing items I had purchased. The material was cheap and not worth the money. They took away my coupon I had originally used to buy it and they applied the return as a store credit. I went to use the store credit and it's unable to be used on any promotions! This makes no $#*!ing sense. It's MY money, not another coupon. I returned something and got a store credit that I can't even $#*!ing use when I want!? How does that make any sense. -_-

The shoes are cheap and low quality. If you forget to "skip" the month they charge you $39.95. However the worse part is, once you have the $39.95 credit on your account, there's only a limited amount of things you can use it on! The credit CANNOT be split into different transaction. For example, I found a crossbody purse for $29.95, thinking I could use my credit towards it and keep the remaining amount on my account, but I cant'! The credit must be used all at once. How can you charge my card, take my money but not let me use it on items i want?! There is not one thing i find cute to use my credit on. The trend in shoes right now is lace up/ tie up heels, every other online retailer has many cute styles of them, EXCEPT shoedazzle. The definitely need to hire some new buyers who can keep up with the latest fashion trends atleast.

I place an order on Saturday January-9-2016 I paid for 2-3 days shipping & its Saturday Jan-16-2016 it's been a WEEK & I still haven't received my shoes! I will NEVER order another shoe from them EVER again. Shipping is ridiculous! Customer service Is horrible. FedEx told me shoe dazzle use the slowest shipping methed they have which is 7-14 Business days! Such a huge inconvenience Customer service never apologize or nothing. I ended telling the rep on the phone I will send the shoes back & hung the phone up.

I have ordered five pairs of shoes from Shoedazzle and have been happy with each purchase. They all came within 5 days of ordering them, and the quality is better than I expected. Before signing up, make sure you read carefully that if you do not 'skip the month' you will be charged the $39.95. I have 'skipped the month' two times now and have not been charged, so I'm not sure what the rest of you are doing wrong. Maybe trying to beat the system and only signing up for a $10 pair of shoes and then trying to cancel is where you went wrong - not justifying that they should have taken it from you, but maybe don't sign up for a monthly membership if you don't plan on sticking it out. 100% would recommend to any financial stable shoe lover that I know.

I ordered a pair of shoes for 11.19 I thought that was too good to be true and it definitely was too good to be true. I do alot of online shopping and I rarely check my transactions... well to make this long story short, they took 55.95 cents out of my account and I have yet to recieve my shoes. Don't make an account and don't get excited about becoming an elite vip member! That $#*! is a rip off! You will be charged monthly and getting your money back will be like winning the lottery