Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
These were better than expected. I love them!
Really love them.
Company was great but shoes was awful. Becareful of who the distributor are for the shoes you wish to purchase.
Hello Kizzie,
Thank you for writing a review! We are sorry if you find our shoes awful! We sincerely value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.
Best Regards,
Nelle
Didn't wait to long never unsatisfied have great styles love all of the shoes
Hello Danielle,
Perfect! We're so happy to hear you're satisfied with our products and services! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
Skipped my monthly subscription last month and they still charged me full price.
Hello Amber,
Thank you for bringing this to our attention! We appreciate the feedback you shared. We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.
Best,
Nelle
My experience has been good I always get want I wanted
Hello Ann-Marie,
Wow! Thank you for sharing your great experience with us! We're happy to hear you're satisfied with our products and services! Take care always!
Best,
Nelle
Love the merchandise but I will order without VIP. VIP is a rip it has left my bank account messed up twice
Hello Allana,
Thank you for writing a review! We're happy to hear you love our products! Apologies if you disliked the VIP Membership. We value your feedback and we'd like to make things right! Our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
I've used ShoeDazzle on and off for a few years. I am always getting compliments on my shoes. Such a different selection for any occasion.
Hello Brittney,
Thank you for writing a review! We're happy to hear that you're getting compliments because of your shoes! Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Nelle
I love shopping with shoedazzle the site helps me stay on trend with the latest styles. Shipping is quick and they often run sales that are too good to pass up.
Hello Ashley,
Awesome! We're happy to hear you had an easy shopping experience on our website. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Your feedback is such an inspiration for us to always strive to provide great service for our dear members like you!
Best,
Nelle
You guys shipped my boots out and it never made it off the truck i went nuts ookimg for them and to top it off i needed my voots for my bday i ordered two pairs how is it that the free baazar mag came to my home but not the boots. You guys ruined my bday because thats what it was for. I will never wvwr order from you guys again.
Hello Tanya,
Thank you for writing a review! We're sorry to hear that you never received your order on your birthday! We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.
Best,
Nelle
I always thought the shoes would fit funny or look different from the site. But what you see is exactly what you get. Shoes AND clothes
Hello Brianna,
Awesome! We're glad to hear that we were able to provide the products you preferred in your size and everything fits well! Thanks for writing a review! Have a wonderful day!
Best,
Nelle
My boots fell apart. Cant get a live person to talk to. Waste of money
Hello Janille,
Thank you for writing a review! We sincerely apologize if your boots fell apart! We value you as a member and we'd like to make it up to you. Our Member Services team will be in touch within 48 hours to assist you further.
Best,
Nelle
It's so hard for me to purchase shoes or boots online. Especially boots. They said extended calf size but they didn't really fit. I had to sell them on Facebook.
Hello Elizabeth,
Thank you for writing a review! Our sincere apologies if your boots didn't fit well! We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.
Best,
Nelle
Shoes are bad quality. And I couldn't return them online I had to spend 20 minutes on the phone with someone to get a shipping label to send the shoes back. By that time I wanted to cancel my subscription.
Hello Julia,
Thank you for bringing this to our attention! We're sorry to hear you ran into some quality issues and we'd like to make it up to you. Our Member Services team will be in touch within 48 hours to assist you further.
Best,
Nelle
Always pleased with the selection on the website and quality
It was easy to shop and the variety to chose from was great. I love all 3 pairs of shoes i bought.
Hello Farai,
Wow! Thank you so much for sharing your wonderful shopping experience with Shoedazzle! We're glad to hear you love all the shoes you've got from us! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a great day!
Best,
Nelle
The boots I received were excellent but the hills were too high.
Hello Carolyn,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Your comments regarding our products will help us know what we can do better. Thanks for writing a review!
Best,
Nelle
The site is easy to navigate, always something for everyone, and ships out quickly, deals are unbeatable as well. Fantastic!
The clothes I ordered was perfect. However, the shoes are a different matter. They are extremely narrow and if you happen to find a pair in wide width, they too are narrow. I ordered the same 3 pair of shoes in different sizes and they still didn't fit. I just gave them to my sister and niece.
Hello Angel,
Thank you for writing a review! We're sorry if the shoes you've purchased were too narrow! We value your feedback, so our Member Services team will be sending you an email within 48 hours to assist you further.
Best,
Nelle
I am not a large woman but I order wide calf boots for comfort. I ordered 2 pairs and neither one were wide calf. These were extremely narrow.
Hello Cathy,
Thank you for writing a review! We're sorry to hear you ran into some sizing issues, especially on the wide calf boots that you've ordered. We value your feedback, so our Member Services team will be contacting you within 48 hours to assist you further.
Best,
Nelle
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Kristoni,
Awesome! We're happy to hear you love your order! We sincerely appreciate you doing business with us. Thank you for choosing Shoedazzle! Have a great day!
Best,
Nelle