business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Pennsylvania
1 review
0 helpful votes
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Boots
March 7, 2020

I like the boots but the stitches came out. Now I have hole in back of my boots.

Date of experience: March 7, 2020
Canada
1 review
0 helpful votes
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Good Quality
March 5, 2020

These were better than expected. I love them!
Really love them.

Date of experience: March 5, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Kristoni,

Awesome! We're happy to hear you love your order! We sincerely appreciate you doing business with us. Thank you for choosing Shoedazzle! Have a great day!

Best,
Nelle

Mississippi
1 review
0 helpful votes
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Shoes very uncomfortable
April 4, 2020

Company was great but shoes was awful. Becareful of who the distributor are for the shoes you wish to purchase.

Date of experience: March 5, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Kizzie,

Thank you for writing a review! We are sorry if you find our shoes awful! We sincerely value your feedback, so our Member Services team will be contacting you within 48 hours for further assistance.

Best Regards,
Nelle

New Hampshire
1 review
0 helpful votes
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Love the prices and styles
March 4, 2020

Didn't wait to long never unsatisfied have great styles love all of the shoes

Date of experience: March 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Danielle,

Perfect! We're so happy to hear you're satisfied with our products and services! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

Washington
1 review
0 helpful votes
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SKIP DOES NOTHING.
April 3, 2020

Skipped my monthly subscription last month and they still charged me full price.

Date of experience: March 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Amber,

Thank you for bringing this to our attention! We appreciate the feedback you shared. We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.

Best,
Nelle

Sierra Leone
1 review
0 helpful votes
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Satisfied
March 4, 2020

My experience has been good I always get want I wanted

Date of experience: March 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Ann-Marie,

Wow! Thank you for sharing your great experience with us! We're happy to hear you're satisfied with our products and services! Take care always!

Best,
Nelle

Illinois
1 review
0 helpful votes
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VIP is a rip
March 3, 2020

Love the merchandise but I will order without VIP. VIP is a rip it has left my bank account messed up twice

Date of experience: March 3, 2020
Nelle P. — Shoedazzle Rep
over a year old

Hello Allana,

Thank you for writing a review! We're happy to hear you love our products! Apologies if you disliked the VIP Membership. We value your feedback and we'd like to make things right! Our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

New York
1 review
0 helpful votes
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Love em
March 3, 2020

I've used ShoeDazzle on and off for a few years. I am always getting compliments on my shoes. Such a different selection for any occasion.

Date of experience: March 3, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Brittney,

Thank you for writing a review! We're happy to hear that you're getting compliments because of your shoes! Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Nelle

California
1 review
9 helpful votes
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Keeps me on Trend
March 3, 2020

I love shopping with shoedazzle the site helps me stay on trend with the latest styles. Shipping is quick and they often run sales that are too good to pass up.

Date of experience: March 3, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Ashley,

Awesome! We're happy to hear you had an easy shopping experience on our website. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Your feedback is such an inspiration for us to always strive to provide great service for our dear members like you!

Best,
Nelle

New York
1 review
0 helpful votes
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You guys shipped my boots out and it never made it off the truck i went nuts ookimg for them and to top it off i needed my voots for my bday i ordered two pairs how is it that the free baazar mag came to my home but not the boots. You guys ruined my bday because thats what it was for. I will never wvwr order from you guys again.

Date of experience: March 2, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Tanya,

Thank you for writing a review! We're sorry to hear that you never received your order on your birthday! We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.

Best,
Nelle

Maryland
2 reviews
0 helpful votes
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I was skeptical but...
March 3, 2020

I always thought the shoes would fit funny or look different from the site. But what you see is exactly what you get. Shoes AND clothes

Date of experience: March 2, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Brianna,

Awesome! We're glad to hear that we were able to provide the products you preferred in your size and everything fits well! Thanks for writing a review! Have a wonderful day!

Best,
Nelle

Pennsylvania
1 review
0 helpful votes
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Horrible
April 1, 2020

My boots fell apart. Cant get a live person to talk to. Waste of money

Date of experience: March 2, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Janille,

Thank you for writing a review! We sincerely apologize if your boots fell apart! We value you as a member and we'd like to make it up to you. Our Member Services team will be in touch within 48 hours to assist you further.

Best,
Nelle

Ohio
1 review
0 helpful votes
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Not completely satisfied
March 31, 2020

It's so hard for me to purchase shoes or boots online. Especially boots. They said extended calf size but they didn't really fit. I had to sell them on Facebook.

Date of experience: March 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Elizabeth,

Thank you for writing a review! Our sincere apologies if your boots didn't fit well! We value the opportunity to resolve this issue. Our Member Services team will be contacting you within 48 hours to assist you.

Best,
Nelle

Texas
1 review
0 helpful votes
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Bad quality
March 31, 2020

Shoes are bad quality. And I couldn't return them online I had to spend 20 minutes on the phone with someone to get a shipping label to send the shoes back. By that time I wanted to cancel my subscription.

Date of experience: March 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Julia,

Thank you for bringing this to our attention! We're sorry to hear you ran into some quality issues and we'd like to make it up to you. Our Member Services team will be in touch within 48 hours to assist you further.

Best,
Nelle

Georgia
1 review
0 helpful votes
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Pleased customer
March 31, 2020

Always pleased with the selection on the website and quality

Date of experience: March 1, 2020
Guyana
1 review
0 helpful votes
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Shoes to die for
March 3, 2020

It was easy to shop and the variety to chose from was great. I love all 3 pairs of shoes i bought.

Date of experience: March 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Farai,

Wow! Thank you so much for sharing your wonderful shopping experience with Shoedazzle! We're glad to hear you love all the shoes you've got from us! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a great day!

Best,
Nelle

Texas
1 review
0 helpful votes
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The boots I received were excellent but the hills were too high.

Date of experience: March 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Carolyn,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Your comments regarding our products will help us know what we can do better. Thanks for writing a review!

Best,
Nelle

Nevada
2 reviews
0 helpful votes
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Easy breezy
March 31, 2020

The site is easy to navigate, always something for everyone, and ships out quickly, deals are unbeatable as well. Fantastic!

Date of experience: March 1, 2020
Florida
1 review
0 helpful votes
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Just meh
March 31, 2020

The clothes I ordered was perfect. However, the shoes are a different matter. They are extremely narrow and if you happen to find a pair in wide width, they too are narrow. I ordered the same 3 pair of shoes in different sizes and they still didn't fit. I just gave them to my sister and niece.

Date of experience: March 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Angel,

Thank you for writing a review! We're sorry if the shoes you've purchased were too narrow! We value your feedback, so our Member Services team will be sending you an email within 48 hours to assist you further.

Best,
Nelle

Canada
1 review
0 helpful votes
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Not even close...
March 31, 2020

I am not a large woman but I order wide calf boots for comfort. I ordered 2 pairs and neither one were wide calf. These were extremely narrow.

Date of experience: March 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Cathy,

Thank you for writing a review! We're sorry to hear you ran into some sizing issues, especially on the wide calf boots that you've ordered. We value your feedback, so our Member Services team will be contacting you within 48 hours to assist you further.

Best,
Nelle