business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Kansas
1 review
0 helpful votes
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Shoes
May 1, 2020

I live the quality of the shoes and I've never had a problem with them I love love every pair I've gotten

Date of experience: May 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Maria,

Thank you for sharing your wonderful experience with us! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members. We aim to provide you with products that are not just best in style but with great fit and quality.

Best,
Nelle

Arizona
1 review
8 helpful votes
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I had a great experience *******@Shoedazzle my heels always arrived right on time and super quick shipping! The size always is a great fit! Plus, they have new heels every month there's always new options so worth getting your heels from ShoeDazzle

Date of experience: May 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Leilan,

Amazing! Thank you for sharing your great experience with Shoedazzle! We're happy to hear that your order comes quickly! We aim to provide you with products that are not just best in style but with great fit and quality. We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!

Best,
Nelle

Missouri
1 review
0 helpful votes
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Awesome
May 1, 2020

Over all good... if I need a return super easy to do...

Date of experience: May 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Debra,

Awesome! Thank you for sharing your wonderful experience with Shoedazzle! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

New York
1 review
0 helpful votes
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I'm in love with shoes dazzle
May 1, 2020

I love ur shoes line a lot thank you so much
I love shoes dazzle
I love how y'all have shoes in my size
Thank you

Date of experience: May 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Glenisha,

Awesome! Thank you for showing us some love! We are happy to hear that you love our products and services! This motivates us to do more for you! Have a wonderful day!

Best,
Nelle

Missouri
1 review
1 helpful vote
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Horrible Company
June 12, 2020

I signed up for the vip, ordered my shoes and they were HORRIBLE quality. Felt like plastic. I then tried to cancel my account, it took me 3 days to do so, and I never even got a refund.

Date of experience: April 21, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Alexa,

Thank you for writing a review! We appreciate the feedback you shared. We will be contacting you within 24-48 hours to assist you further.

Best,
Dean

Washington
1 review
0 helpful votes
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Really?
June 12, 2020

Auto deduction should be suspended. There are far to many stresses to have what little money auto deducted right now. I'm cancelling completely.

Date of experience: April 13, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Karen,

We are sorry to hear that you are not satisfied with us and we are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

Pennsylvania
1 review
1 helpful vote
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The shoes suck
June 12, 2020

The knee high boots fall down and I have to constantly pull them up

Date of experience: April 12, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Brianna,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products. We will contact you for further assistance.

Best,
Dean

Texas
1 review
17 helpful votes
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I first signed up with ShoeDazzle November 2019. I ordered twice boots, sandals, and dress heels. All the shoes were poor quality and worst of all they were painful to walking and after less 1 hour I couldn't stand in them. I contacted the in January to cancel and they have a hard time and still didn't cancel. I have to contact them again and they refused to refund me for January. RIP off company do not buy..

Date of experience: April 11, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Shemika,

We are sorry to hear that you are not satisfied with our products and we are saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

Canada
1 review
0 helpful votes
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So nice thanks
April 8, 2020

Thanks for everything I'm so happy with you
You have vary good material

Date of experience: April 8, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Elnaz,

Thank you for writing a review! We're happy to hear that you're satisfied with our products and services! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Illinois
1 review
0 helpful votes
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Return policy
June 12, 2020

In the last few months I have received a pair of sneakers (which were too tight but I was able to exchange them). However, I also ordered boots that we so undersized I cannot get my foot into them and I was not able to return them, so here they sit. Then I ordered 3 pairs of sandals all of which either hurt my foot where the zippers were sewn in or across the top of my foot and one was too small. I was not able to return any of them. So I have all these items I cannot where but cannot return for even store credit. I have no one to give them to and I have lost all the money. I don't understand why all of the sudden shoes are not returnable? I may need to cancel my membership which is sad since I have been buying from you for almost 5 years now. Please look into this for me and I am sure for others in the same situation.

Date of experience: April 7, 2020
Cole N. — Shoedazzle Rep
over a year old

Hi Judi,

Thanks for your effort in writing a review! We are sad about the negative experience you had with purchase. We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Germany
1 review
0 helpful votes
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Lovely Wedges
April 6, 2020

I had a awesome experience, I was excited about my order and I was very excited when my purchase arrived. I tried them on and they looked absolutely gorgeous.

Date of experience: April 6, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Clara,

Wow! Thanks for sharing your feedback! We're happy to hear that you're satisfied with your order! We will make sure to continuously create unique products at a very affordable price that suits the needs of our valued members like you!

Best,
Nelle

New Jersey
1 review
0 helpful votes
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Very satisfied
April 5, 2020

Shoe dazzle is a shopping website with intriguing features. The first timers benefits, the VIP prices, the exclusive sales, their good customer service and easy returns and exchange is just remarkable. And also their products are good

Date of experience: April 5, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Aniebiet,

Wow, amazing! Thank you very much for sharing your positive experience with Shoedazzle! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!

Best,
Nelle

North Carolina
1 review
0 helpful votes
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Super excited
April 5, 2020

All 4 pairs of boots were of great quality. They fit perfectly and they are exactly what were as described.

Date of experience: April 5, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Debbie,

Wow! Thank you for sharing your positive feedback! We're happy to hear that you're satisfied with the quality of our products and everything fits well! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Germany
1 review
0 helpful votes
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Excellent
April 4, 2020

The customer service is very efficient they carry out their duties diligently, since I started dealing with shoe dazzle have never been disappointed.

Date of experience: April 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Helen,

Thank you for sharing your excellent experience with our customer service! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Texas
1 review
0 helpful votes
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This company would not reimburse me or reship my purchase after it had been determined my package was not delivered.

Date of experience: April 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Shenaqua,

We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.

Best,
Chad

Massachusetts
1 review
0 helpful votes
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Did not get my blouses
June 12, 2020

Did not receive the goods so I can't say anything about it

Date of experience: April 4, 2020
Minnesota
1 review
0 helpful votes
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Fast and Easy
April 4, 2020

Customer service is always easy and quick. I wish every company had the same customer service skills!

Date of experience: April 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Rebecca,

Thank you for sharing your positive experience with us! We are glad to hear that you're satisfied with our customer service! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Georgia
1 review
0 helpful votes
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Shoe dazzle is amazing!
April 4, 2020

I love it! It's fantastic. I adore all my purchases from here. Very pleased with this site!

Date of experience: April 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Hope,

Wow, amazing! Thank you so much for showing us some love! We are happy to hear that you admire your purchases and you're satisfied with your experience on our website! We appreciate you doing business with us! Have a wonderful day!

Best,
Nelle

Texas
1 review
0 helpful votes
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AMAZING
April 4, 2020

I ordered the shoes, with not very high expectations because they were 10 dollars. They went above and beyond with everything. They were here within 2 weeks and the shoes are such good quality, I will definitely use shoedazzle again.

Date of experience: April 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Kyli,

Thank you for sharing your positive feedback! We're happy to hear that you're satisfied with the quality of the shoes you've ordered! We will make sure to continuously create unique products at a very affordable price that suits the needs of our valued members like you!

Best,
Nelle

Minnesota
1 review
0 helpful votes
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Fabulous buys
April 4, 2020

I love shopping shoedazzle they have all my wants and heart desires at a fabulous price.

Date of experience: April 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Irene,

Awesome! We're glad to hear that you love shopping with us! We will make sure to continuously create unique products that suit the needs of our valued members like you!

Best,
Nelle