From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
The numbers or chat boxes does not work, please cancel my membership.
I bought pink sandals, when it finally arrived I was so excited, I opened the box and there was scratches on it and look like something was eating through it! Never again will I order
1st i ordered 2 pairs of sandals then the quality of those sandals is very bad. Poor standard. Then they told me i can't return it i passed the 30 days return policy. Well it's brand new how come you can't extend or accept the return items after 30 days. I called them after maybe 35 days they still didn't want to give my money back. Bad customer service.
Hello Angeli,
Thank you for writing a review! We are sorry for the negative experience you have encountered! Your feedback is important, so our Member Services team will get in touch within 48 hours for further assistance.
Best,
Nelle
I like the site. It's hard to find where to skip the month however. I think it should be in a more user friendly place. Especially during these times I want to buy but need to save and can't wear my shoes anywhere.
Hello Michelle,
We appreciate the feedback you shared! We are glad to hear that like the site! Our Member Services team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Nelle
The heels and service is amazing! I love being apart of this amazing company!
Hello,
Awesome! Thank you for being one of our valued influencers! We are happy to hear that you're extremely satisfied with our products and services! This motivates us to do more for you!
Best,
Nelle
My purchases at the site were great. My problem is that the selection just wasn't to my liking after that one boot set.
Hello Bebe,
Thank you for writing a review! We are glad to hear that you had an easy experience navigating our website. Apologies if you're not pleased with our selections. Your feedback is important. Our Member Services team will be sending you a private message for further assistance.
Best,
Nelle
So many great options/styles available in both shoes and clothing along with accessories, too! Their support is super helpful and fast. I love how great their social media team is as well. All around great customer support. The products are always great quality and reasonable priced. I have a huuuuge shoedazzle collection that just keeps growing. Hubby isn't complaining!
Hello Vanessa,
Wow! We are overwhelmed to hear this wonderful feedback! Thank you for putting your effort into sharing your positive experience with our products and services. We will make sure to continuously create a unique style, affordable, and high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Always great fast and easy. ShoeDazzle has the best styles and the best deals there's so many shoes to pick from it's like heaven
So professional and fast shipping I'm never disappointed with your product, good quality always.
Hello Falconne,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products, services, and fast shipping! Have a great day!
Best,
Nelle
I order legging and received a top I couldn't fit. Due to some situations in my life I missed the deadline to return the item, now I'm stuck with something I can't use and already pd for.
Hello Jeanette,
Thank you for writing a review! We are sorry to hear if you ran into some sizing issues. Your feedback is helpful for us to hear! Our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
I don't always purchase from my showroom but I love the fact that they pick items that they think would fit my style based off what I am buying! I love the shoes and bags. I haven't purchased anything from the clothes yet but maybe this year! That section has become better!
Hello Barbara,
Great feedback! Glad to hear that you love our products and everything fits on your style preference. We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
The $39.95 hidden fee you all are attempting to charge to my card a month AFTER my purchase, is ridiculous.
They were cute and i was so excited and then they never came. I wont order from here anymore
Hello Jessica,
Thank you for writing a review! We are sorry to hear if you never received your order. We value the opportunity to resolve this issue. Our Member Services team will be in touch within 48 hours to assist you further.
Best,
Nelle
I loved all the purchases I made and will definitely purchase more!
Hello Tiffany,
Great feedback! We are happy to hear that you love your purchase! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Very low quality, uncomfortable, cheap materials. Negative option plans (auto pay without pre billing notice to back out) are generally scams, allow companies to charge customers for products consumers are later dissatisfied with... shoe dazzle uses this scam model. Company only provides credits for returns, so your only option if you fail to cancel your billing is to buy more low quality shoes. Just a lose lose to sign up for show dazzle.
Hello Emily,
Thank you for taking the time to share your experience with Shoedazzle! We are sorry to hear if you ran into some quality issues. We value your feedback! Our Member Services team will get in touch within 48 hours for further assistance.
Best,
Nelle
Always receive the product I order the right size! Very satisfied
I absolutely love them and they always arrive on time.
Hello Sharika,
Awesome feedback! We are so favored to have members like you who keep on admiring the quality of our products and the services we provided. Thank you for choosing Shoedazzle! Enjoy your day!
Best,
Nelle
Frequent customer who had requested that packages get signed for and one package shoes were worth $70 but I only paid. 28 for them and they were left by fedex who just left them on the front porch. Want to cancel whole subscription now because they won't replace the shoes.
Been shopping at Shoedazzel for years! Love their style and colors of shoes! My closet is full of pink boxes! The deals make it way too easy to keep buying shoes! My 18 yr old is also starting to get her pink box collection.
Hello Kayla,
Thank you for your compliment! We are glad that you are satisfied with the styles we have in Shoedazzle. Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.
Best,
Nelle
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lacy,
Thank you for writing a review! We are sorry to hear if you ran into some quality issues. We value your feedback, so our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle