From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
The website is user friendly, which I greatly appreciate. They have so much product to choose from. In fact that is the only struggle I had cause I want to buy it all. Love shopping here.
I used to hate shopping for shoes because the settings couple be overwhelming. Hate crowded malls. But ShoeDazzle definitely takes the anxiety away from shopping in person.
Hello Chelsea,
Wonderful! It is nice to hear that we are able to ease your shopping experience. Thank you! We will make sure to continuously create products that suit the needs of our valued members like you!
Best,
Nelle
This is the last time I will order and cancelling membership.
Hello Christina,
We are saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
I have had really positive experiences with Shoe Dazzle! I bought a pair that were too big so I had to return them which was easy. Shipping was also decent considering the current events going on. I have a pair of boots I bought back in February that I meant to return and now I can't since it's past the return date. They hurt my feet and are impossible for me to walk in since I had an accident that broke my right foot.
Hello Ivana,
Thank you for sharing your positive experience with Shoedazzle. It is always our goal to serve you with the best we can and we are glad to know that we delivered! We sincerely appreciate you continuously doing business with us. We wish you well and take care always!
Best,
Nelle
I purchased boots 6 months ago from Shoedazzle for my wedding. When I went to put both of them on a couple of weeks later I ended up having two left boots. Got online to do an exchange picked out new boots to replace the others and well, I was sent one wide calf and one regular calf. This time I just threw them in the trash and will never order from this company again.
I love the items I purchase from ShoeDazzle! Everything from shoes, clothes, bags, and accessories are always reasonably priced. Stylish and the latest trends. I am a lifetime customer.
Hello Kena,
Wow! We love to hear that our members are happy! Thank you. We strive to provide stylish, affordable items for our valued members like you! Enjoy your purchase!
Best,
Nelle
My experience with shoe Dazzle has been a great, and Beautiful.
Hello Kim,
We love to hear your great experience with Shoedazzle! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
I made this purchase during a difficult time however, ShoeDazzle could at least update me on where my order is.
Hello Joanna,
We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
Your prices are kind of expensive. I think the company could do with some variances in the price. I'm a lower middle class citizen and $40 is a lot for shoes when I could go to Ross or Burlington and get similar shoes for almost $20 less. I love Shoedazzle a big fan of sandles and boots, but the price is not always right.
Hello Shannon,
Thank you for making a review. We are sad to know that you dislike our pricing. Your feedback is essential to us. We will email you shortly.
Best,
Clark
My last order was quiet a few items and even though shipping had been extended due to extra precautions I got my order rather quick. The edges of the box were a bit damaged but everything inside had been wrapped and protected. And this is pretty much always the case but I love shoedazzle and it's always been really great with my orders
Hello Keira,
Thank you for understanding this situation! We are grateful to have members like you who continuously appreciate the effort we put into making sure we provide the best service our every member deserves! This motivates us to do more for you! Enjoy your purchase!
Best,
Nelle
I love shoedazzle! Its so easy and they have the cutest styles.
Hello Racheal,
Wow! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
I'm very disappointed with this site and it's CustomerCare the whole experience was horrible a part from the site freezing and the pages not moving they failed to fulfill my order and I'm understand we are with a pandemic and everything changes but they must inform client they took that choice from me and I don't appreciate it very much I don't think I will continue business with them
Hello Geovanna,
We apologize if you experienced some website technical difficulties and we are sorry to hear about your negative experience with our customer service. We always strive to improve our services and feedback like this from members are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
I've tryed to cancel my membership and they keep taking money out of my checking account. And most of the shoes I wouldn't wear.
Hello Susan,
We are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
I ordered one pair of shoes the heels are not sturdy, I purchased another pair and my order was canceled. I asked if I could use another card and the lady canceled my order I waited on shoes that never came and I wasnt told my order had canceled until I called.
Hello Kimberly,
We are sorry to hear about the negative experience you had with your shoes and with our customer service. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
Not authorized to withdraw monthly charge charge charge, want a refund
Hello Shantel,
We appreciate you bringing this to our attention and we are sorry to hear that you are not pleased with how our VIP program work. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
I didn't receive the package even after calling the seller and USPS. Nothing was done.
Hello Helen,
We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
Quick receipt of my purchase. Nice quality shoes. Really excited to finally dress up and actually wear them.
Hello Betty,
Wonderful! We are also excited for you to get your order! We will make sure to continuously create a unique style, affordable, and high-quality products that suit the needs of our valued members like you! Thank you for the feedback!
Best,
Nelle
Have no problems with website or ordering the products. Delivery is somewhat questionable but always receive order. The product is exactly like the website shows. Overall a good site to shop!
Hello Antoine,
Awesome! We love to hear that you had an easy shopping experience on our website. Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.
Best,
Nelle
Unfortunately the shoe I purchased was not what I saw in the pictures online. And I was not able to return the item nor get a refund due to covid 19 everything has been a nightmare with email scams and customer service satisfaction its nothing that I expected.
Hello Irma,
We appreciate you bringing this to our attention and we are sorry to hear that you are not pleased with your shoes and customer service. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
Online shopping is very fast service. I can shop all day on this website.
Hello Kimberly,
Wow! Thank you for sharing your wonderful experience with Shoedazzle! You can surely expect great styles on the website! Enjoy your purchase.
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Erin,
Awesome feedback! We love to hear that you had an easy experience navigating our website. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle