From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
The ordered item was received faster than I expected
I am in love with these two rompers. They are great quality and fit very true to size. If they came in more colors, I would buy them all!
Hello Emilia,
Wonderful! Thank you for writing positive feedback! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
This review is only about the customer service, not their products.***
Their Customer service almost turned me into a Karen LMAO
I called to cancel my order and the employee I spoke to seemed to know what they were doing (they were very polite and well spoken). They said the order was cancelled and that I would receive an email when the cancellation went through, and that my money would return to my account in a day or a few.
Fast forward to four days later and I got an email saying that my order was shipped? What the actual f.
All I can do for now is wait for the order to get to me and ship it back.
The second employee I talked to (also very polite) said that I would get a guaranteed full refund after sending everything back, but honestly Shoedazzle's Customer Service is giving me trust issues lol
Hello Ky,
We are sorry to hear about your negative experience with our customer service. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
Called to cancel for the month of june 2020 told me it was done
Hello Nanci,
Your feedback about the skip-the-month feature is important to us. We strive to provide excellent member service, so our Member Services team will be contacting you within 48 hours to resolve your concern.
Best,
Chad
I like the clothing and especially shoes from your site. They look so nice and modern. I like those shoes that make me look younger in my 30s.
Hello Kathy,
Wow! We are happy to hear that you liked our styles on the website! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you! Have a great day!
Best,
Nelle
I have been shopping Shoe Dazzle for over a year now and I absolutely love it. They have all the latest styles and I have never been disappointed with any of my orders!
Hello Kim,
Wow! Thank you for loving our products and services! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Nelle
Always fun, easy to shop on the website. Very good selection of merchandise. Easy returns. It's one membership I always enjoy using.
Hi Kim,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
I have had a great experience with this company. Everytime I have to get shoes this is the site to go to.
Hello Francis,
Wow! Thank you! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you! Have a wonderful day!
Best,
Nelle
I ordered the cold shoulder blouse and it is lovely. Guy perfect and I receive it so quickly
Hello Dmitra,
Wow! We are happy to hear that you are satisfied with your blouse! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Purchased shoes for a specific occasion and it took so long to get them that I wasn't able to wear them
Hello Brooklynn,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially when shipping out your order. We will contact you for further assistance.
Best,
Dean
U can only use ur $39.95 on full price shoes not on sale price
Hello Angela,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our prices. We will contact you for further assistance.
Best,
Dean
I've never had a problem with Shoedazzle orders or deliveries and I understand about the current Pandemic situation however it is taking way longer than normal. I may rethink my membership and cancel until things settle down a bit!
Hello Ronschall,
We are saddened to know that you are thinking of going away. We will be contacting you within 24-48 hours to assist you further.
Best,
Dean
The shoes took a bit to get to my house, but they came exactly how i liked them.
Hello Lily,
Thank you for writing a review! We are happy to hear that you like your purchase! We do our best to ship your items as soon as possible. Thank you for understanding! We hope you enjoy your items!
Best,
Nelle
I like the site and the shoes overall. The only thing I can consistently say is that there is ALWAYS a default or wrong stitching//problem with one of the shoes in any order. I don't get it. A blotch, or indent/discoloration on a shoe.
It's pretty annoying and disappointing when you are so excited about receiving your shoes.
Hello Erica,
Thank you that you like the website as well as our shoes! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products. We will contact you for further assistance.
Best,
Dean
My shoes came a size too big and I was unable to exchange them since that shoe was no longer available.
Hello Teri,
We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your shoes. We value you as a customer and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
My shoes are awesome! Love them!:~). I'm I'll be buying more soon!
Hello Debi,
Awesome! We love to hear that you're happy with your shoes! We always want to create unique designs, new styles, and high-quality products for our valued members like you!
Best,
Nelle
Buying was easy, but the boots are not comfortable at all.
Hello April,
We are happy to hear that you had an easy shopping experience with Shoedazzle! Apologies to hear if your boots are uncomfortable. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Order some shoes and got them in where they where a size too big. Went online to try to fix my issue, but for returns, you have to call. Ever time I called, I never got to speak to anyone or I got hung up on.
Hello Kyra,
We're sorry to hear that you had a hard time processing a return. We will be contacting you within 24-48 hours to assist you further.
Best,
Dean
The site has different and unique styles to choose from.
Hello Latasha,
Wonderful! Thank you for writing positive feedback! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
I have so far purchase 4 pairs of shoes in which only 1 fits me all others are to big or too wide. I have tried to return for smaller size but system does not allow. In addition, the shoes are not the best quality. I am going to cancel my enrollment.
Hello Elba,
We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your shoes and we apologize if you experienced some website technical difficulties. We are also saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lavita,
Wow! Great to hear that your order was delivered quickly! We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with your order!
Best,
Nelle