Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I have increased my shoe inventory significantly in the last 6 months and there are also some super cute outfits... so enjoy having this membership!
Shoe dazzle was fantastic at delivering items on time and having the items look just as they did in the picture.
Hello Kate,
Thank you for the positive feedback! We are happy to know that your order was delivered quickly. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
I'm always satisfied with my purchases. They look good, they fit good and they wear good. I've given some as gifts and everyone loves them.
Hello Johnnie,
Great! We love to hear that you are satisfied with your purchases! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
I ordered a 2 things from in April and have never recieved my stuff I contacted shoe dazzle and the person told me couldn't find my account
Hi Beth,
We appreciate your feedback on your purchase! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
The design and colors were perfect the size was true fit and very comfortable
Hello Karla,
Awesome! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
Love all my purchase... I like they give me time to save up an get the ones I like... I love there handbags too
Hello Janelle,
Thank you for the wonderful feedback! We are glad to know that you love your purchase! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
Ordered more heels as I always do and they are great as always and fit perfectly
Hello Kristy,
Wow! Thank you for the great feedback! We love to hear that you like your heels and everything fits well. We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
Loved my sandals and dress! The perfect fit! The fit was amazing on both
Hello Jennifer,
Wow! We are happy to hear that you are loving your purchase and everything fits perfectly! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
Shoedazzle is my favorite place to shop for shoes. Always the perfect fit and fun styles
I love love love my purchases and will continue to buy again.
Thank You Shoedazzle
Hello Felicia,
Wow! We are glad to hear that you love your purchases from us! The team here at Shoedazzle is thrilled to hear such good feedback, and we’re proud to be one of the best sources of shoes and clothes! Enjoy your purchase!
Best,
Nelle
I was very pleased with her thoroughness in helping me. Fantastic service.
Hello Angie,
Wow! Thank you! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Nelle
I saw the ad for 10$ shoes on your first purchase, and no where did it say that it was going to keep charging me for for the full price. I'm very dissatisfied at the lack of communication.
Hello Natalie,
We are sorry to hear about your negative experience with us. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
I was charged $39.99 and could not use my credit unless i bought two pair of shoes i do not like that process and will be skipping every month until my credit card expires
Hello Dorlisa,
We appreciate you bringing this to our attention and we are sorry to hear that you are not pleased with how our credit system work. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
Did not get my $10.00 off You sented me a thing for $10.00 off and when I paid the $10.00 didn't get taken o
Hello Mary,
We are sorry to hear about your negative experience with us. We always strive to improve our services and feedback like this from customers are very much appreciated. Our Member Services team will email you shortly to assist you.
Best,
Chad
I placed an order for a black backpack but fedex has it pending in Louisville since last month. Not cool!
Hello Alexa,
We appreciate you bringing this to our attention and we are sorry to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you within 48 hours.
Best,
Chad
I was supposed to have regular size 7 and she sent wides
Me yegaron muy rapido y Son muy comodos. Me encantan
Hello Mayra,
Gracias por tomarte el tiempo de compartir su experiencia maravillosa con los demás. Nos alegra que estés disfrutando de su compra.
Best,
Nelle
It has been easy to order from my items, there is a wide selection to choose from. Once ordered the items were a little delayed due to coronavirus, but onc enotified that they were shipped they were received on time. I am just loving my shoes.
Hello Carlene,
Awesome! Thank you for the positive feedback! We are happy to hear that you love your shoes! We aim to provide you with products that are not just best in style but with great fit and quality.
Best,
Nelle
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Amanda,
Wow! Thank you for writing a review! We are glad to know that you are enjoying your VIP Membership with us. Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle