business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
New York
1 review
0 helpful votes
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Piss poor service
July 31, 2020

Horrible I paid for my subscription for 2 months without buying shoes. I had two credits. When trying to my credits they tell me I cant. I would like to cancel so they did and tell me they wont refund my money I paid but didn't use.
Same shoes they charging 49.99 for can be found in payless or fabco stores for half the price

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Kenyatta,

Thank you for writing a review! We are sorry to hear if you disliked the VIP Membership works. We value your business with us. Our Member Services team will be getting in touch within 48 hours for further assistance.

Best,
Nelle

New York
1 review
0 helpful votes
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Very Satisfied
July 1, 2020

I love the shoes I just purchased. They fit perfectly and are comfortable on my feet. Not to mention they are so cute.

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Mykena,

Thank you for sharing your feedback! We are glad to hear that your order fits well! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!

Best,
Nelle

New York
1 review
0 helpful votes
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Awesome!
July 1, 2020

Positive and very convenient. Good quality shoes and great styles

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Barbara,

Wow! Thank you so much for the wonderful feedback! We aim to provide you with products that are not just best in style but with great fit and quality.

Best,
Nelle

Texas
1 review
0 helpful votes
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Disappointed
July 31, 2020

The shoes I received were supposed to be size 6 but they were too small and didn't fit. And the purse was not how it looked online.

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Christina,

Thank you for writing a review! We are sorry to hear if you are disappointed with your purchase. We value your feedback. Our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

Pennsylvania
1 review
0 helpful votes
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Great place to shop
July 1, 2020

Very pretty and comfortable shoes I have all different colored boots love this place

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Bernadine,

Awesome! Thank you for loving our products! We always make sure to make beautiful and quality items at a very affordable price just for you!

Best,
Nelle

Georgia
1 review
0 helpful votes
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Great
July 1, 2020

I have no complaints. When ever I order my shoes for myself or even a gift for others I have relevance them in a timely manner even when the covid 19 pandemic started. I have been with shoe dazzle for some years and have no complaints.

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Audrey,

Wow! Thank you so much for taking the time to write a review! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members.

Best,
Nelle

Ohio
1 review
0 helpful votes
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Not good quality
July 31, 2020

The shoes are cheap and the bottoms slick. You will slide and fall in them.

Date of experience: July 1, 2020
California
1 review
0 helpful votes
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Shoes are too narrow
July 31, 2020

Overall, when receiving shoes they are too narrow. This is a waste of money and time to have to send back in the mail

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Kisha,

Thank you for writing a review regarding the shoes that you've purchased. Your feedback is helpful for us to hear. Our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

North Carolina
1 review
0 helpful votes
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Pretty style
July 31, 2020

Love the look of the shoe but the plastic hurt my foot in many places. Maybe it would contour to my foot it I had been able to wear enough to break them in but the pain wasn't worth the effort.

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Deborah,

Thank you for sharing your feedback regarding the shoes that you've got. Your feedback is helpful for us to hear. Our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

North Carolina
1 review
0 helpful votes
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Easy and simple
July 1, 2020

Easy and simple to order. Would suggest to order from Shoe Dazzle. Quality of shoe is good. Bought many for gifts.

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Anita,

Awesome! Thank you! We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with our selections!

Best,
Nelle

Michigan
1 review
0 helpful votes
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Exchange
July 31, 2020

It took a month for them to receive my shoes back in order for them to send out the exchange pair. Its unbelievable!. It wasnt my postal service it was their third party service

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Sonya,

Thank you for writing a review regarding our shipping time frames. We would like to assist you further, our Member Services team will be contacting you shortly.

Best,
Nelle

Pennsylvania
1 review
0 helpful votes
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Horrible refund experience
July 31, 2020

My purchase was never delivered. I tried to talk to customer service with no resolution insight. They lost a loyal customer.

Date of experience: July 1, 2020
Georgia
2 reviews
0 helpful votes
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Quick shipping
July 1, 2020

Loved the customer service, and I got my shoes in No time!

Date of experience: July 1, 2020
New York
1 review
0 helpful votes
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Usually everything goes pretty smoothly, just wish some of the items looked as good as the photos and sometimes the colors are slightly different than the photos shown for an item. Other than that they are usually good about returns and such

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Julie,

Thank you for taking the time to write a review! We love our customers dearly and your feedback is so helpful for us to hear. We will surely share this feedback with the proper team. If you ever have any ideas or suggestions, we’re glad to hear them! You can contact our Member Services team via phone and on Facebook 24/7 or via live chat from 9am - 9pm (EST).

Best,
Nelle

Canada
1 review
0 helpful votes
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Size
July 31, 2020

I ordered sneakers and it was too big, the shoes size it's not same the another shoes and in ur website I couldn't find a list for size

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Shaghayegh,

Thank you for writing a review regarding our sizing! Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Missouri
1 review
0 helpful votes
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$#*!
July 31, 2020

Impossible to pick what you want and redeem your points just a scam. Bull$#*!.

Date of experience: July 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Erin,

Thank you for writing a review! We are sorry to hear if you have a hard time redeeming your points! We value you as a member, so our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Georgia
1 review
0 helpful votes
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The best quality
June 11, 2020

I love the comfort of the shoes, as well as being beautiful and of great quality!

Date of experience: June 11, 2020
Texas
1 review
0 helpful votes
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2 Months for a shoe
June 12, 2020

I have purchased two items from your website, with express delivery (5-7 days), it's been 10 days and i have yet to receive the shoes.

Please let me know when im going to receive them, because one of them has been taking 2 months to arrive.

Date of experience: June 11, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Stefani,

Thank you for bringing this to our attention! We are sorry to hear if you ran into some shipping issues. We value your feedback, so our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

Arizona
1 review
0 helpful votes
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Beware
June 12, 2020

Beware. Cheaply made items at an expensive price. They charge you monthly regardless. Their stuff is cheaply made and look like they are made for street walkers.

Date of experience: June 10, 2020
Cole N. — Shoedazzle Rep
over a year old

Hi Norma,

We appreciate your feedback on our products and the VIP program! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Arizona
1 review
0 helpful votes
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My shoes looked as promised
June 5, 2020

Shopping for my shoes was painless and shoe sizing was accurate

Date of experience: June 5, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Sarah,

Thank you for writing a review! We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with our sizing!

Best,
Nelle