Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
best place to buy shoes that look and fit good will be buying more have bought boots before they were great to LOVE SHOEDAZZLE!
You guy's suck I'll never purchase anything else from you my father money was stolen from ShoeDazzle I was told he'll get it back and he never did!
Hello Latisha,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. We will contact you for further assistance.
Best,
Dean
Shoe dazzle has been a great blessing in my life. From the outfits, shoes, and accessories to the service it's all amazing. Everything always comes on time and perfectly packaged. Even if I mess up my size they'd till send my size and I wouldn't have to mail it back. They really make sure I am happy with my items.
Hello Chanelle,
Thank you for writing a review! We are so happy knowing that you love our products and services. We will make sure to continuously create a unique style, affordable, and high-quality products that suit the needs of our valued members like you!
Best,
Nelle
Always on time, really satisfied with my purchases love all of my shoes and I recommend all my friends to shop with shoedazzle.
Hello Barbara,
Lovely! Thank you for writing a review! We are glad to hear that you love our products and services! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
The shoes Were amazing and they all fit absolutely perfectly I am obsessed with Shoe dazzle And I will probably shop here forever
Hello Johnisha,
Wow! Thank you so much for the amazing feedback! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
I feel like there is there is an intent to entice you but things are not what they seem there is always and underlying intention and condition - not impressed with the over projectry
I love the quality and style choices of shoes and boots.
Hello Carolyn,
Thank you for the positive feedback! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website! Keep safe!
Best,
Nelle
It was fast, friendly, and accurate. The rep assisted me and was friendly the phone call took no time. He did exactly what I wanted him to do
Hello Crystal,
Thanks a lot for the shout out! Shoedazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Nelle
Perfect size fit and very good quality of shoe. Very comfortable
I purchased one pair of shoes and did not know I joined in which I am automatically being charged a monthly membership. I was quite shocked when two months went by and my credit card was charged a fee. I think this is dishonest and trickery. I am requesting a full refund of the charges and my name taken off of everything.
Hello Vickie,
Thank you for writing a review regarding how the VIP Membership works. Your feedback is helpful for us to hear. Our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
I love my new strappy shoes! Perfect with a mini dress
Hello Jessica,
Wow! We love to hear that you are happy with your first purchase from us! We aim to provide you with products that are not just best in style but with great fit and quality.
Best,
Nelle
I did not like how I had to choose either promotion or my monthly amount. I would have purchased a lot more at one time if this was not the case.
Hello Frances,
Thank you for writing a review regarding our member credit usage policy works. Your feedback is important for us to hear. Our Member Services team will be in touch with 24-48 hours to assist you further.
Best,
Nelle
My purchase was too small, no true to seize! I don't have possibility to wear that!
Hello Hermine,
Thank you for writing a review! We are sad to know that you are unhappy with your purchase. Our helpful Member Services team will be in touch shortly for further assistance.
Best Regards,
Nelle
Always love the shoes I buy from ShoeDazzle. The fit has always been correct for me. Just need more to chose from for flats or low heels/low heel pumps
Hello Leeann,
Wow! Thanks for sharing your wonderful shopping experience with us! We're happy to hear that you're satisfied with our products and services! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle
I had some store credit leftover to use so I decided to get a tote bag and a pair of sunglasses from the site. I was surprised to see the quality of these items were just as good as the quality of the shoes on the site. I was thrilled with my purchase and I will continue to shop with them.
Hello Gabrielle,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality and style just for you!
Best,
Nelle
The first time I wore each Pair the heal separated from shoes it was a wedge same shoe different color
Hello Conrad,
Thank you for writing a review regarding the quality of the shoes you've got. Your feedback is helpful for us to hear. Our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
I've brought so many pairs of shoes within the last month that I can't keep up with the latest pair that I purchased. However the delivery process along with me being pleased with my new shoe addition was great.
Hello Diane,
Thank you for writing a review! It is always our goal to serve you with the best we can and we are glad to know that we delivered! Thank you for choosing Shoedazzle! Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Nelle
Ordered a 9, shoe came in at least two full sizes smaller than that labeled as a 9. Shoes also have no padding in them at all. The other two I fit needed insoles just to walk three steps, so painful.
I ordered a pair of neon yellow sneakers with a matching cross body bag and I've received so many compliments. Super cute summer style!
Hello Ashley,
Awesome! We love you too! We're glad to hear you're getting compliments because of your sneakers. We always want to create unique designs for our valued members like you!
Best,
Nelle
Since I first started ordering from shoedazzle its been nothing but great. The shoes are amazing the clothes fit perfectly and the prices are amazing. Thank you for a wonderful experience with amazing company.
Hello Erica,
We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with our selections and with our prices! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!
Best,
Nelle
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Judy,
Wow! Thanks for sharing your wonderful shopping experience with us! We're happy to hear that you're satisfied with our products and services! Thank you for showing us some love! Rest assured we will continuously create unique designs, highest quality, and affordable products to choose from. Have a wonderful day!
Best,
Nelle