business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Washington
1 review
0 helpful votes
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Always A Great Experience
August 1, 2020

Anytime I'm on ShoeDazzle it's always a great experience! The website is user friendly and is always correct

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Jessica,

Thank you for writing a review! We are glad to know that you had a great experience navigating the website! We always make sure to give you a seamless shopping experience possible. Have a great day!

Best,
Dean

Massachusetts
1 review
0 helpful votes
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Eh
August 31, 2020

It was ok. But u keep charging me for shoes I haven't bought

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Bri,

We sincerely appreciate the feedback you shared! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

California
1 review
0 helpful votes
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Quality shoes
August 1, 2020

Very good experience. I definitely will purchase again through this site

Date of experience: August 1, 2020
Colorado
1 review
1 helpful vote
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Read the small print!
August 31, 2020

This company was constantly taking money from my account they double charged me 2 times and blamed it on COVID they took 2 "membership fees" that I didn't sign up for 2 times days apart from each other. Don't buy shoes from them the shoe material sucks and they rip you off by double charging anyways!

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Maryalice,

Thank you for writing a review! We are sorry to hear if you disliked how the VIP Membership program works. We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Germany
1 review
0 helpful votes
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Awesome quality always affordable
August 1, 2020

I absolutely love everything I purchase from shoe dazzle

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Indira,

Awesome! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Ohio
1 review
0 helpful votes
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Shipping
August 31, 2020

The shoes are great but it takes to long to get the shoes and they charge for shipping all other shoes don't charge for shipping and I get the shoes faster

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Denise,

We appreciate the feedback you shared regarding our shipping! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Washington
1 review
0 helpful votes
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Good experience and nice shoes thanks nice colors and models good good

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Brenda,

We appreciate the time you took to share your experience with us! We're happy that you're satisfied with our products and services! Have a great day!

Best,
Dean

Germany
2 reviews
0 helpful votes
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Happy
August 1, 2020

I was very happy with the shoes I ordered. And extremely happy with my experience with customer service.

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Helen,

Thank you so much for sharing your experience with Shoedazzle! Our goal is 100% member satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Dean

New Jersey
1 review
0 helpful votes
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Shoe lover
August 1, 2020

I love shoes... especially Shoedazzle now! I will only buy from Shoedazzle

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Nickole,

Wow! The team here at Shoedazzle is thrilled to hear such good feedback, and we are proud to be one of the best sources of shoes and clothes! Have a great day!

Best,
Dean

California
2 reviews
0 helpful votes
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Excellent shopping experience
August 1, 2020

I always check the latest styles of shoe dazzle and I like the handbags better than the shoes. As the heel is way too high to me. But the customer services always excellent and professional.

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Kathy,

Thank you that you are satisfied with your shopping experience! We are continuously striving to satisfy our member’s needs as much as possible, especially with our shoes. We will contact you for further assistance.

Best,
Dean

Louisiana
1 review
0 helpful votes
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Great gift that keeps giving
August 1, 2020

My wife loves this. She just gets on views a few things, I go back and order it without her knowing. Works like a charm.

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Rosilind,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Dean

Indiana
1 review
0 helpful votes
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Cute shoes if you have small feet
August 31, 2020

I really wanted to like Shoedazzle. They have the cutest shoes! Unfortunately, they have very few styles that come in wide width and even fewer styles that are size 11w. So, after maintaining my VIP status for 6 months, I gave up and cancelled. In the end, my review is that if you have standard width feet or smaller sized feet with wide with, you should be fine. Otherwise I wouldn't bother.

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Shannon,

Thanks for writing a review! We are sorry to hear if you have trouble with our sizing! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

New York
1 review
0 helpful votes
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Nice shoe for the money!
August 1, 2020

This is my first purchase and I gotta say it's worth the money spent and discount given! The slides are very stylish, well made and comfortable. I've received many compliments. I will definitely be making a another purchase!

Date of experience: August 1, 2020
VI
1 review
0 helpful votes
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Walking tall
August 1, 2020

I'm so satisfy with the availability and styles in shoes. I'm constantly asked by friends, where do you get those shoes.

Date of experience: August 1, 2020
New Jersey
2 reviews
12 helpful votes
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I love shoe dazzle
August 1, 2020

I've been subscribed to shoedazzle for years and I love it. Never had any problems. Shoes, and customer service are great

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello India,

Awesome! We're happy to provide you a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Have a great day!

Best,
Dean

New York
1 review
0 helpful votes
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Fun and stylish
August 1, 2020

Easy way to dress up an outfit or play with a new style in a cost effective way,

Date of experience: August 1, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Jennifer,

Wow! The team here at Shoedazzle is thrilled to hear such good feedback, and we are proud to be one of the best sources of shoes and clothes! Have a great day!

Best,
Dean

Texas
1 review
1 helpful vote
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Shoe ran 2 sizes too small!
August 31, 2020

Ordered a pair of sandals size 12. Was super excited because it's difficult to get shoes I actually like. When they finally arrive the literally SHOULDVE been marked size 10! So disappointed

Date of experience: August 1, 2020
Texas
1 review
0 helpful votes
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TAKES WAY TO LONG!
August 25, 2020

I like the shoes and the vip discounts but im probably not going to order again bc it takes to long to ship. Im used to amazon shippin next day so when my shoes havent arrived 2 wks after ordering it makes me mad.

Date of experience: July 26, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Tracey,

Thank you for writing a review regarding your experience with our shipping! We value your feedback, so our Member Services team will be contacting you shortly for further assistance.

Best,

Virginia
1 review
0 helpful votes
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Please cancel all accounts for Ashley Cummings. She is a minor ordering on an account that is not hers.

Date of experience: July 25, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Ashley,

Thanks for writing a review! We are sad to know if you're thinking of canceling your account. We will contact you within 48 hours for further assistance.

Best Regards,
Nelle

Washington
1 review
17 helpful votes
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I canceled my subscription but apparently I must be crazy because they still took money out of my account. Been on hold for 2 hours! I keep calling and hanging up and calling again because it said 3 minutes but then 40 minutes will go by! Absolutely ridiculous considering there is one caller ahead of me! I've purchased items with shoe dazzle and now I'm having trouble stopping! You guys are leaches that's won't answer the phone so I cancel! There is no other way to do it! I have kids that will be going without lunch tomorrow because you wanna take money out hard working moms accounts! I just would like to speak with someone.

Date of experience: July 18, 2020
Cole N. Shoedazzle Rep
over a year old

Hello Keila,

Thank you for bringing this to our attention! We're sorry for the negative experience you've encountered with us. We value your feedback and we'd like to make things right. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle