From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
My order took almost a month to arrive, then all the shoes were one size bigger than they should have been even though they were labled 9.5. When trying to exchange them the site was glitching and wouldn't let me chose to exchange all three at the same time. Sent them out, after another month I contacted them, they said they only have record of me requesting to exchange one pair when there was three. Requested a full refund and they said they have to wait for the box to come. Nearly another month later I contacted them again letting them know I am shoeless and want my refund. Three months over one transaction, no thanks. Then when trying to cancel my subscription they were trying to bait me in with offers. Wow.
It was not clear the information about VIP membership of 39.99. They charged that amount( I didn't know) every month( too much) just to buy shoes at a sale price or 10 dollars.! I called and cancel that membership and the sales person said that I will have a 39.99 credit and that I could buy a pair or shoes at regular price using my credit amount... and I try to do it but I can't... a bad experience... thanks
I ordered a pair of black wedge sandals. And the very first time I wore them the sole broken off entirely from the wedge. It was like the glue just came completely undone. And the scrap was in between the sole and the wedge so the stap is broken as well. So $39.99 spent on a pair of shoes I was able to wear for about an hour.
Hello Jennifer,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Great quality products for a great price as always and free shipping always!
Hello Brittney,
Awesome! We are glad to hear that you ate satisfied with the quality of our products! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Nelle
I unsubscribed long ago stop sending me things please. They cost money that I don't have make sure you tell people you have to pay monthly for these payments
They were just like the picture and fit me perfectly
Hello Ariel,
Awesome! Glad to know that your heels fit perfectly! This motivates us to do more and we promise to keep our standard in quality and fit just for you!
Best,
Nelle
Perfect! So are my shoes! Good fit and my boyfriend loves them too! I'd recommend you to a friend!
Hello Debra,
Thanks for the awesome feedback! We are happy to hear that shoes fit well! We promise to keep our standard in quality and fit just for you! Enjoy your purchase!
Best,
Nelle
I love all my sandals, boots n all around shoes I purchase through the website. VIP deals definitely helps
Hello Charm,
Thanks for loving our products! We are sincerely grateful to have members like you who continuously appreciate the effort we put into making sure we provide a quality products and services to our dear members!
Best,
Nelle
I've had very few problems ever ordering from Shoedazzle. I also understand the delay in shipping due to the recent COVID-19 pandemic. I have been ordering for years and will continue to do so.
Hello Gina,
Wow! Thank you so much for the wonderful feedback! It is members like you that help keep our lights on, and we couldn't be more grateful. This motivates us to do more for you. Have a great day!
Best,
Nelle
Shoe bedazzle has charged my card three times for one item now at least three times a day I get a 39 99 charge that is being declined fromI can't put money on my card because all these obscene charges from shoe bedazzle keep coming up in my account so no I haven't had a good experience with them I've asked him to correct a mistake then surely that they would but why am I constantly being charged $39 for what
Hello Kiea,
We sincerely appreciate the feedback you shared! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I really love this this company. I've ordered from them before, but I thought I had enough money on my card my apologies
Hi Florida,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
I only received one item from one of my packages that was ordered AFTER the first one. Currently still waiting for two items that was purchased about a month ago and two other items that was ordered a couple weeks ago
Hello Kim,
Thank you for writing a review! We are sorry to hear if you never received one of the items from your order. We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
My experience with ShoeDazzle has always been excellent! I would totally suggest that everyone who loves to shop use ShoeDazzle today!
Hi Bobby,
We love your wonderful review! It is always our goal to serve you with the best we can and we are glad to know that we delivered!
Best,
Cathy
Website is easy to use. Some great deals on shoes.
Hello Elise,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I had a wonderful experience it was very easy to purchase and my products came to me very fast
Hello Laquysha,
Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.
Best,
Dean
They keep charging my card every month even though I've called to cancel 3 times
Hello Anne,
We sincerely appreciate the feedback you shared! Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Still have not received last order that i placed..
Hello Felicia,
Thank you for writing a review! We are sorry to hear if you haven't received your order yet. We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Hard to cancel membership and sent a pair of shoes back but still no refund... disappointed.
Hello Cassondra,
Thank you for writing a review! We are sorry to hear if you have a hard time canceling your account. We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Girlfriend loves the shoes I just wish there was a site for
Dudes
Hello Justen,
Thanks for writing a review! We are happy to hear that your girlfriend loves her shoes! We value your business with us. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Always love the products I receive from shoe dazzle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sheridan,
Thank you for sharing your overall experience with us. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle