From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I have been a fan of ShoeDazzle for a while now!
I keep checking their website for new stuff cuz every season they come up with some fire items!
Love love love
I feel like the website needs updated shoes and accessories. Also, when a person should be emailed or notified for reminders before its to late to skip a month. If you are late you should be able to redeem if after so many days of the deadline or get a credit for it.
Hello Garee-Lynn,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle
I've sent my shoes back to get a different size and they never sent my new size back to me!
I've been a SD member for over 5 years. $39.95 a month for the past 5 yrs! It's a lot but it was worth it with the one time fee that (USED TO) include free shipping and taxes. After all these years as of 8/13/2020 I cancelled my membership... ShoeDazzle has now added an "import tax", sales tax AND you have to pay for shipping! By the time its all done, I paid $11.00 extra in fees! NOPE! What's the point in having a "membership" and turn around and add on extra fees@ the checkout. Goodbye SD. STAY AWAY!
Hello Faith,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
Fast shipping. Got exactly what i ordered. The boots were supposed to be a little different than i received but they were still great anyway
Hello Mandy,
Thanks for writing a review! We are glad to hear that you have already received your order! We always strive to provide our valued members with the best styles and quality. Thank you for sharing your positive feedback!
Best,
Nelle
I love the last call section! I just got 3 pairs of shoes, 2 pairs of shorts and 5 pairs of pants for 12$ after my credit!
Hello Beth,
We appreciate the positive feedback you shared! We definitely promise awesome deals and you can surely expect more, soon! Enjoy your purchase!
Best,
Nelle
I absolutely love shoe dazzle! The quality is beyond my expectations. The fir is perfect, their customer service is very good. The sales are amazing
Hello Elaine,
Thank you for showing us some love! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
It's a nice site to order great deals from, but it's ridiculous to have to pay nearly $40 every month if I haven't bought anything or skipped. I have a busy work schedule and cannot always keep track of time. On the plus side, the customer service representatives have been understanding when I call to skip the month.
Hello Isabel,
Thank you for writing a review! We are sorry to hear if you disliked how the VIP Membership works. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
I. Ordered two pair of wedges wore both 1 and the came apart
Hello Natasha,
Thank you for writing a review regarding the wedges you've purchased. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Great service. Fast and easy. And very professional. Thanks
Hello Laura,
Thank you for sharing your positive experience with us! We are happy to hear that you are satisfied with our products and services.
Best Regards,
Nelle
I love shopping on shoe dazzle! Great shoes and I love the quality and colors of them!
Order filled on time however size was a problem. Returned the original order and was given a credit without question. The replacement size was not in stock. Excellent service will be back in the future.
Hello James,
Thank you for sharing your positive experience with us. It is always our goal to serve you with the best we can, and we are glad to know that we delivered!
Best,
Nelle
The people were so rude to me on the phone when I tried to explain my problem I never want to shop at this place again! Customer service is horrible!
Hello Jeanette,
We appreciate you bringing this to our attention! We are sorry to hear about the negative experience you have encountered. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Me encanta por que todo me llega a domicilio y me encuentro con muchas ofertas
Hola Brenda,
Nos complace saber que está satisfecho con los servicios que brindamos. ¡Tenga un dia fabuloso!
Mejor,
Dean
Great thing's came on time thanks hope too shop again so thanks again
Hello Arthur,
Thanks for writing a review! We are happy to hear that you are satisfied with our products and services! Have a great day!
Best,
Nelle
Disappointed that it has been 3 weeks since order and product nit delivered yet.
Hello Dawn,
Thanks for writing a review! We are sad to hear if you're disappointed with us. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
The package came open and shoe out the box looked like some one wore them them mailed it to me not satisfied would like my money back... it also took 2 months for me get my shoes
Hello Lusmary,
Thank you for writing a review! We are sorry to hear if you are dissatisfied with your order. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours to assist you further.
Best,
Nelle
I love ordering from shoesdazzle... sometimes the shoes fit " just ok", and other times they fit very well. This last purchase fit perfect and are very comfortable. I love that this is not a heavy or bulky shoe.
Hello Cherri,
Awesome feedback! We love to hear that you are loving our great shoes and everything fits well! It is members like you that help keep our lights on, and we couldn't be more grateful. Stay awesome!
Best,
Nelle
Contacted company they said give it mother week it's been 3 weeks late still nothing.
Hello DeShawnna,
We sincerely appreciate the feedback you shared. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Expedite response love my purchase. Can't wait to shop again.
Hello Jacqueline,
Thank you for sharing positive feedback! Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Anna,
We promise to continue manufacturing unique designs and awesome styles for our valued members like you!
Best,
Nelle