Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
It was fine, very difficult to find shoes I like in my size that were on sale.
I love the wide selection of shoes that are currently on trend. Also, the clothing and accessories are beautiful. Great quality!
Hello Annabella,
Thanks for the great review! We are delighted that you enjoy our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Nelle
I don't see a lot of shoes that I like. I have to keep going back and forth to decide to get a pair.
Hello Leslie,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle
I gave this rating based on 1 or the 2 pairs I purchased. The quality was very flimsy and unstable. I felt like I would break my ankle.
Hello Athena,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I Never received anything I ever purchased not any of my orders. They took my money though!
I could of used those shoes, wish you would kindly pay me back too!
Hello Andrea,
Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping. We will be contacting you via email within 48 hours for assistance.
Best,
Nelle
Poor quality and the size is very narrow not true to size as well as I never get any one on the customer service line I have been trying to cancel my VIP membership for two months this is going on the third month and I am very dissatisfied!
Sexy & classy blouse! Looking forward to wearing it out soon!
Hello Tararachelle,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
I had to cancel my credit card because I was being charged multiple times for nothing
Hello Aris,
Thank you for sharing your feedback! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
Love my shoes I got from Shoedazzle. Good site to find shoes outfits and accessories.
Hello Leora,
The team here at Shoedazzle is thrilled to hear such good feedback, and we’re proud to be one of the best sources of shoes and clothes!
Best,
Nelle
The shoes are not a good quality and the heels feel like they are going to break when you get walk
Hello Danielle,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Website is amazing and all the model are bomb. I love my shoe
No me parece justo que vendan unos zapatos en 10 dólares para luego sacar 40 dólares mensuales por membresia
Hola Andrea,
Gracias por sus comentarios honestos sobre cómo funciona la membresía VIP. Valoramos su negocio y nos gustaría abordar sus inquietudes lo más rápido posible. Un representante de nuestro Equipo de Servicios para Miembros se comunicará con usted dentro de las 48 horas para brindarle más ayuda.
Mejor,
Ivy
I love shoedazzle been a customer for over 10 years
Hello Twina,
Wow! Thanks for showing us some love! We sincerely appreciate you doing business with us! We’d love to continue providing great service to our valued members like you.
Best,
Nelle
Very good quality and fast love every thing I have gotten
Hello Debby,
We always strive to provide our valued members with the best styles and quality. Thank you for sharing your positive feedback!
Best,
Nelle
The shoes were junk and I was signed up for a monthly fee that I wasn't aware of. I will definitely not ever do that again.
Hello Shawn,
Thank you for writing a review regarding our products! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
I've had nothing but great experiences with shoedazzle! Love the shoes and prices. Shipping is super fast!
Hello Jackie,
Glad to hear that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you!
Best,
Nelle
I am still waiting on my package. I ordered it almost a month ago and still have not received it
Hello Gaelle,
Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping. We will be contacting you via email within 48 hours for assistance.
Best,
Nelle
Live shoe dazzle always has exactly what im looking for styles that i live at prices i definitely can handle
Hello Christy,
We're happy to know that you enjoy the quality and design of our products! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Nelle
Poor quality shoes, after one wear they become damaged.
Hello Aisha,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello April,
Thanks for writing a review! We are sorry to hear if you have a hard time finding shoes in your size. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle