From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Order was purchased July 3rd not August 14. The last order took almost 2 months to receive and only after complaints.
Shoes aren't created equal so it's a hit or miss honestly. Some are very well made and some are worse than Walmart shoes. The comfort is also a hit or miss. More for fashion than durability or quality.
Hello Kim,
Thank you for sharing your feedback! We are sorry to hear if you're not pleased with our products. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Very good. I like the idea that you can skip any month if you need to. The merchandise is as stated and I was pleased with my purchases.
Hello Brenda,
Wow! Thanks for sharing your wonderful feedback! We are glad to hear that you are satisfied with our products and services. Enjoy your purchase.
Best,
Nelle
The quality of the materials is a complete joke. The products are made by slave labor in China. Premium prices, and ridiculous delivery costs. Avoid at all costs.
Hello Joanne,
We sincerely appreciate the feedback you shared regarding the quality of our products! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I bought each my daughter and granddaughter a pair of shoes a few months ago. I wrote a letter that they were coming. I have heard nothing from Shoe dazzle. No money, nothing.
Hello Sandy,
Thank you for writing a review regarding the order you made a few months ago. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
My most recent order took over a Month to be delivered to me. I called customer service Only to discover that my order had not shipped after 1week from my order date; Upon the call I still haven't received my order so, I called for a 2nd time only to find out that my order had a shipping delay. So, after about a month I finally received my package.
Hello Kamilah,
We sincerely appreciate the feedback you shared regarding our shipping! We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
It fits perfect. I really love the material. I'm very happy about my choice. Thanks and stay safe.
Hello Bernadette,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Stay safe!
Best,
Nelle
When I receive my shoes the left one was scrape up and clue was all over the shoe I called to tell them about it they did not care or wanted to do anything about it.
Hello Kristin,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I always love my experience with shoedazzle, however my last order, I didn't receive the colours I wanted and apparently someone made the decision to ship whatever colour was available, that is my only gripe, I wish for future they would at least inform me of the the colour I ordered being out of stock and allow me to decide if I wanted whatever colour was in stock at the time
Hello Donella,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle
Very satisfying and I am enjoying what I purchased. The delivery time was perfect. Thank you for your trust worthiness.
Hello Catherine,
We're so pleased to know that you're completely satisfied with shopping with us! We’d love to continue providing great service to our valued members like you.
Best,
Nelle
Shoes are cheap, place is a ridiculous. Take almost $60.00 a month and wouldn't even allow me to use my credit, not to mention receiving the wrong pair of shoes?!?
Hello Ashley,
We sincerely appreciate the feedback you shared! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle
Satisfied with the service a few inconvenient errors but overall good service.
Hello Kemyatta,
We're so pleased to know that you're completely satisfied with shopping with us! We’d love to continue providing great service to our valued members like you.
Best,
Nelle
I have always had a great experience ordering with shoe dazzle
Hello Jackie,
Awesome! We are happy to provide you a positive experience with our products and services! It is members like you that help keep our lights on, and we couldn't be more grateful. Stay awesome!
Best,
Nelle
All of my shoes and bags are absolutly wonderful, would but more and I would also recommend others to buy also.
Hello Karen,
We're so pleased to know that you're completely satisfied with shopping with us! We’d love to continue providing great service to our valued members like you.
Best,
Nelle
The shoes sometimes to little so I end up giving them away
Hello Tena,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I love the shoes great discount Took too long to receive
Always happy when my shoes come. Very happy customer
Hello Ginger,
Thank you for such a wonderful review! We appreciate your time sharing how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
I've been a faithful VIP customer since 2011!
I placed an order 9/21/2020. I used 2 of my credits & my 40% discount, my order came to a total of $13.70! I immediately received an email confirming my order for $13.80 & a $93.80 charge, which would have been my total without my credit & discount.
I IMMEDIATELY called customer service. The rep canceled the order and placed it from her end & it happened to her as well. A charge for me of $13.70 & $93.80. She assured me that she would reverse this. My bank account was billed for $93.80 twice & $13.70 three times!
Now I'm being told that this could take up to 30 days to refund because it was through PayPal! I'm very upset because during this pandemic I can't afford $228.70 for a pair of shoes & jeans! This came out of my checking account that had a grand total of $220.42!
My account went negative over a $4.25 charge letter I sent to my son in the military through Sandboxx app.
My banks overdraft fee $18
It was over drawn for a $14 charge & a $3 charge and Shoe Dazzle is doing nothing to rectify this issue! She offered me a $10 credit!
She can take that $10 credit and shove it!
I canceled my membership!
Hello Stacy,
Thank you for writing detailed feedback. We are sincerely sorry for the negative experience you have encountered, especially with the order you have placed and with our Member Services team. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
My experience with Shoedazzle has been excellent. The professional interaction is refreshing and is exactly what I expect from them.
I'm looking forward to working with them in the future for all different campaigns.
Hello Jeana,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Nelle
I did not like shoedazzle I felt there where shoes I did not like but was forced to order them anyway because while in the pandemic I was unable to get to my bank and remove your store from my bank card, I tried to stick around and order more shoes but it was horrible I will never do that again with any store.
Hello Arlene,
Thank you for writing a review! We are sincerely sorry if you disliked our products and services. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jennifer,
Thank you for writing a review! We are sorry to hear if your order took so long to deliver. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle