Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I paid for my order and after two weeks they took more money
That the last time i will buy anything from them
While I absolutely love my sandals and heels, due to me having thicker calves, I am unable to fit the over-the-knee and thigh-high boots. Is it possible to get a plus size version or widen the calf size capacity a little more?
Hello Jade,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I really enjoy having an option for wide width size
Hello Keva,
Thank you for the positive feedback! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!
Best,
Nelle
Lately the shoes are small, I'm 7 and 71/2 open shoes and doesn't fit me i have 4 pair of shoes that I never use because of that
Hello Stella,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Great prices and fast shipping. I love my sneakers and dress. I wanted something that was affordable and will look good. I have no complaints!
Hello Lakendra,
Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!
Best,
Nelle
Package came as expected. And I like the quality of both my shoes. Shoe dazzle has
Hello Arnetha,
Thank you for giving Shoedazzle positive feedback! We are happy to know that your package arrived early. Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
Jeans did not fit right. High wasted yes but under my ribs and im 5'4 thought about trying to exchange but the waste was tight so idk if changing size would have helped. Just made wrong. 55 bucks they should of fit like a glove. But they were cute
Hello Selene,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I love the whole experience. Shoedazzle gives plenty of options. Highly recommend trying it!
Hello Jennifer,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Enjoy your purchase! Have a great day.
Best,
Nelle
Tru to fit, comfortable and sexy! I could walk around got hours no problem
The shoes purchased are good and are neatly designed
Hello Gideon,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
I am loving it! Shoe Dazzle never lets me down. I highly recommend it. I'm glad I got it while I was able to get it.
Hello Lakisha,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle
I love the different styles of shoes and the different colors, I enjoy each order and it's very fast delivery.
Hello Keewasha,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
The quality of the shoes are okay but honestly for the prices they should be better. Unfortunately do get them at a lower cost you need to sign up for their vip membership which is a subscription service that charges you each month regardless if something is bought. If nothing is bought then you get credit that goes towards your next purchase. And to cancel your subscription you have to call rather then just cancelling online. I feel this is how they rope people in. I also have difficulty finding shoes I like because they are ALWAYS sold out or your purchase just won't go through.
Hello Katelym,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle
I love all shoes on shoe dazzle they're different from the main chain stores, convenient ordering app, so so shipping but fast order processing
Hello Krysta,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Enjoy your great shoes!
Best,
Nelle
I have not got my delivery date for my item yet. It's been 3 weeks. It never took this long.
Hello Rashaii,
Thanks for the feedback you shared regarding your purchase. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I love Shoedazzle shoes. Love the different styles to choose from an the fact that if I need to return for a different size it's an easy process.
Hello Ansonja,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
I have purchased several pairs of shoes. They always arrive on time and I am always receiving compliments when I wear them.
Hello Erin,
Wow! Glad to hear that your shoes arrived on time and you're getting compliments! We always want to create unique designs for our valued members like you!
Best,
Nelle
I have been very happy with the shoes I have received from shoe dazzle. The only complaint I have is the selection is sometimes limited.
I am piss off because I been waiting since august for my stuff and I call twice about my stuff and still no shoes or shirts
Hello Ebony,
Thank you for writing a review! We are sorry to hear if you haven't received your order yet. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I wish they would send out reminder notices with your account info on them. I also wish they would restock certain popular items is they are going to continue to display them on them on the website.
Hello Devera,
Thank you for writing a review regarding the availability of our products and the services we provide. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Joudi,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. We will contact you within 48 hours for further assistance.
Best,
Nelle