Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Very easy to use, great selection and arrived quickly. Good experience!
I purchased several items, returned a top and a skirt for them to send the correct size back to me. If I was holding my breath I would be dead. NO MERCHANDISE.And I already paid... smh
Great quality, great prices, lots of selections and fast shipping
Hello Heather,
Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!
Best,
Nelle
I would always give Shoe Dazzle five stars, but unfortunately ii did not receive my entire order. Only one pair of shoes came, which i like them very much. The box was a bit hammered, but it was a sale. I say somewhat dissatisfied because there were some things ii didn't order, which ii received, which ii'd like to keep. Good looks, peace and
Hello Rashiki,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I love everything about my items that I own from ShoeDazzle. Such amazing pieces that I wore often and will always style every year.
The clothes are priced as though they are high quality. I was shocked when I received my order because the clothes looked and felt like they were made from cheap materials. I could have found the same clothes at a cheap clothing store or flea market for a lot less money. I was satisfied with my first order which was shoes but the clothes are cheap feeling.
Hello Leah,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Love my selection of tennis shoes and pair of mules.
Hello Charita,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
It was bad my sandal was rip... I was very upset about it
Hello Annabell,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I ordered shoes on the 14th of October and paid for 2-3 day shipping because I needed to get them before halloween incase I need to return and order a bigger size and it was sent to fedex and was never moved it was suppose to get here on the 16th and when I contacted shoedazzle on the 19th about it they told me due to "weather conditions" it would hopefully arrive sometime next week which is totally ridiculous. They should not have the option on thier website to have any fast shipping if its not guaranteed or atleast let us know that thier shipping company is currently experiencing delays. Then when I asked of I would of ordered express shipping 1-2 days is it sent to the same FedEx place or is it flown overnight they said they have very limited information due to FedEx decrestion like wtf its ur shipping partner because if it was flown overnight then I would of hoped that they would send out another order overnight and had the one delayed canceled and sent back to the factory warehouse. The only thing they can do is refund your shipping cost and apologize for the delay so I will be canceling my membership and just letting you all know how this company deals with thier customers and helping them. I'm not happy at all!
Hello Michael,
Thank you for sharing your overall shopping experience with Shoedazzle! We sincerely apologize for the negative experience you have encountered, especially with our shipping. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I can never find anything of value. The shoes are uncomfortable. Not worth the $39.95, not even worth $15. You can get better shoes that are more comfortable for less than Shoedazzle. I bought a pair of Naturalizer heals that I can wear all day at work at Ross for $22.99. Granted they are a great find but I couldn't find one great shoe on Shoedazzle. I constantly had to return, wait for the credit to show up and then find something I barely liked. Ended up using my credits to purchase items I would never normally spend money on. I tried to do one exchange to make it faster and they wanted to charge me more money for the item when it was the exact same price when I did the exchange. The price went up after the exchange and they wanted to charge me more. Cancelled. Not worth it.
Hello Gisele,
Thank you for writing a review! We are sorry to hear about the negative experience you have encountered. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I didn't receive an order, but shoedazzle issued me another, I have them now. Took about 4 days
Hello Peggy,
Thanks for writing a review! Happy to hear that your concern was taken care of! Apologies once again for the troubles, but happy it all came together in the end.
Best,
Nelle
The deals were good, but there was not enough selections of the types of shoes that I like.
Hello Christian,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle
My order came quickly. I am very satisfied with the quality of the shoes. I was rather disappointed with the black shoes. If I knew that the black ones were patten leather I would not have ordered them. I don't care for patten leather.
Hello Judyann,
Glad to know that your order was delivered quickly and you're satisfied with the quality of your shoes! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
Fast shipping. Always what I want. I love that they have photos of the shoes
Hello Laura,
Glad to hear that you are satisfied with our shipping! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
I'm a VIP member and have been all year of 2020 and with the purchases I have made I'm always super glad and excited waiting for mail to come lol also never takes long for my packages to come in.
I am a satisfied customer and love shoe dazzle
Love the quality of this shoes! Color and style are amazing
Hello Cidalia,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
Shoes never came I ordered shoes waited almost two months and they didn't bring my shoes
Hello Chantel,
We are sorry to hear if your shoes never came. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I never have any problems with shoe dazzle. My shoes come on time and fit true to size
Hello Amber,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle
Well since i can actualy get four or five pairs of different shoes at any moment for any occaion its great all 14 of my daughters are always asking to barrow i just smile and laugh get ur own girls
Hello Jennifer,
Wow! Thank you so much for sharing your wonderful feedback! We are glad to hear that you love shopping for your daughters! Rest assured we will continuously create unique designs and highest quality products to choose from.
Best,
Nelle
I didn't receive 2 pair of shoes and the issue was never really resolved.
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Kimberly,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle