business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
Texas
2 reviews
0 helpful votes
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Satisfied
November 1, 2020

Very easy to use, great selection and arrived quickly. Good experience!

Date of experience: November 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Kimberly,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Georgia
1 review
0 helpful votes
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Dissatisfied
November 1, 2020

I purchased several items, returned a top and a skirt for them to send the correct size back to me. If I was holding my breath I would be dead. NO MERCHANDISE.And I already paid... smh

Date of experience: November 1, 2020
Michigan
1 review
0 helpful votes
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I love shoedazzle
November 1, 2020

Great quality, great prices, lots of selections and fast shipping

Date of experience: November 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Heather,

Wow! Thank you so much for showing us some love! We love you too and we're happy to hear that you're satisfied with the quality of our products and services. We always want to create unique designs for our valued members like you!

Best,
Nelle

Virginia
1 review
0 helpful votes
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Bananas Flourintine
November 1, 2020

I would always give Shoe Dazzle five stars, but unfortunately ii did not receive my entire order. Only one pair of shoes came, which i like them very much. The box was a bit hammered, but it was a sale. I say somewhat dissatisfied because there were some things ii didn't order, which ii received, which ii'd like to keep. Good looks, peace and

Date of experience: November 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Rashiki,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

New York
2 reviews
0 helpful votes
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Dazzling Experience
November 1, 2020

I love everything about my items that I own from ShoeDazzle. Such amazing pieces that I wore often and will always style every year.

Date of experience: November 1, 2020
Florida
1 review
1 helpful vote
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Clothes feel cheap
November 1, 2020

The clothes are priced as though they are high quality. I was shocked when I received my order because the clothes looked and felt like they were made from cheap materials. I could have found the same clothes at a cheap clothing store or flea market for a lot less money. I was satisfied with my first order which was shoes but the clothes are cheap feeling.

Date of experience: November 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Leah,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Alabama
1 review
0 helpful votes
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Awesome!
November 1, 2020

Love my selection of tennis shoes and pair of mules.

Date of experience: November 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Charita,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Florida
1 review
0 helpful votes
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Awful
November 1, 2020

It was bad my sandal was rip... I was very upset about it

Date of experience: November 1, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Annabell,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Georgia
1 review
0 helpful votes
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Shoes/shipping
October 19, 2020

I ordered shoes on the 14th of October and paid for 2-3 day shipping because I needed to get them before halloween incase I need to return and order a bigger size and it was sent to fedex and was never moved it was suppose to get here on the 16th and when I contacted shoedazzle on the 19th about it they told me due to "weather conditions" it would hopefully arrive sometime next week which is totally ridiculous. They should not have the option on thier website to have any fast shipping if its not guaranteed or atleast let us know that thier shipping company is currently experiencing delays. Then when I asked of I would of ordered express shipping 1-2 days is it sent to the same FedEx place or is it flown overnight they said they have very limited information due to FedEx decrestion like wtf its ur shipping partner because if it was flown overnight then I would of hoped that they would send out another order overnight and had the one delayed canceled and sent back to the factory warehouse. The only thing they can do is refund your shipping cost and apologize for the delay so I will be canceling my membership and just letting you all know how this company deals with thier customers and helping them. I'm not happy at all!

Date of experience: October 19, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Michael,

Thank you for sharing your overall shopping experience with Shoedazzle! We sincerely apologize for the negative experience you have encountered, especially with our shipping. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

District of Columbia
1 review
0 helpful votes
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Very Disappointed
October 14, 2020

I can never find anything of value. The shoes are uncomfortable. Not worth the $39.95, not even worth $15. You can get better shoes that are more comfortable for less than Shoedazzle. I bought a pair of Naturalizer heals that I can wear all day at work at Ross for $22.99. Granted they are a great find but I couldn't find one great shoe on Shoedazzle. I constantly had to return, wait for the credit to show up and then find something I barely liked. Ended up using my credits to purchase items I would never normally spend money on. I tried to do one exchange to make it faster and they wanted to charge me more money for the item when it was the exact same price when I did the exchange. The price went up after the exchange and they wanted to charge me more. Cancelled. Not worth it.

Date of experience: October 14, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Gisele,

Thank you for writing a review! We are sorry to hear about the negative experience you have encountered. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Georgia
1 review
0 helpful votes
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An order
October 10, 2020

I didn't receive an order, but shoedazzle issued me another, I have them now. Took about 4 days

Date of experience: October 10, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Peggy,

Thanks for writing a review! Happy to hear that your concern was taken care of! Apologies once again for the troubles, but happy it all came together in the end.

Best,
Nelle

Germany
2 reviews
0 helpful votes
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Not enough selection
October 5, 2020

The deals were good, but there was not enough selections of the types of shoes that I like.

Date of experience: October 5, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Christian,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Nelle

Minnesota
1 review
0 helpful votes
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Pleased
October 4, 2020

My order came quickly. I am very satisfied with the quality of the shoes. I was rather disappointed with the black shoes. If I knew that the black ones were patten leather I would not have ordered them. I don't care for patten leather.

Date of experience: October 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Judyann,

Glad to know that your order was delivered quickly and you're satisfied with the quality of your shoes! Rest assured we will continuously create unique designs and highest quality products to choose from.

Best,
Nelle

Canada
1 review
0 helpful votes
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5 stars
October 4, 2020

Fast shipping. Always what I want. I love that they have photos of the shoes

Date of experience: October 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Laura,

Glad to hear that you are satisfied with our shipping! Rest assured we will continuously create unique designs and highest quality products to choose from.

Best,
Nelle

New York
1 review
0 helpful votes
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Always a good purchase.
October 4, 2020

I'm a VIP member and have been all year of 2020 and with the purchases I have made I'm always super glad and excited waiting for mail to come lol also never takes long for my packages to come in.
I am a satisfied customer and love shoe dazzle

Date of experience: October 4, 2020
Connecticut
2 reviews
1 helpful vote
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Five stars
October 4, 2020

Love the quality of this shoes! Color and style are amazing

Date of experience: October 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Cidalia,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.

Best,
Nelle

Georgia
1 review
0 helpful votes
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Shoes
October 4, 2020

Shoes never came I ordered shoes waited almost two months and they didn't bring my shoes

Date of experience: October 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Chantel,

We are sorry to hear if your shoes never came. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

California
1 review
0 helpful votes
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Love my shoes
October 4, 2020

I never have any problems with shoe dazzle. My shoes come on time and fit true to size

Date of experience: October 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Amber,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Nelle

California
1 review
0 helpful votes
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Well since i can actualy get four or five pairs of different shoes at any moment for any occaion its great all 14 of my daughters are always asking to barrow i just smile and laugh get ur own girls

Date of experience: October 4, 2020
Cole N. — Shoedazzle Rep
over a year old

Hello Jennifer,

Wow! Thank you so much for sharing your wonderful feedback! We are glad to hear that you love shopping for your daughters! Rest assured we will continuously create unique designs and highest quality products to choose from.

Best,
Nelle

Missouri
2 reviews
0 helpful votes
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Not Satisfied
October 4, 2020

I didn't receive 2 pair of shoes and the issue was never really resolved.

Date of experience: October 4, 2020