From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Ridiculous fit. Damaged product. This was a gift... shoe size 9. Fit is more like an 11 or 12. Box was demolished in shipping. Item looks worn. I cancelled the service
The shoes I ordered were not the shoes that arrived at my house yesterday. I would like the correct shoes to be delivered to my house or a full refund.
Hello Diobe,
Thanks for writing a review regarding your order. We apologize for what sounds like a very frustrating experience! We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
They're so cute and I love it. Conveniently cheap as well.
Hello Lorie,
Thank you for your lovely review! Your awesome review made us happy. We strive to provide stylish, affordable items for our valued members like you!
Best,
Nelle
Shoe dazzle has the latest styles for a great price. I love everything I buy from them, I have never been disappointed.
Hello Anna,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
I like these boots because they are open at the toe, however zipper in rear had trouble zipping after a couple of times was hard to do. Applied soap on zipper and works well, When slipping foot into boot & help of wearing stockings makes it easier to wear them. Love the way they look & feel, makes me feel so feminine & sexy.
Hello Diane,
Thanks for writing a review! Happy to hear that your concern was taken care of! Apologies once again for the troubles, but happy it all came together in the end.
Best,
Nelle
I had to do a return & exchange and everything went wrong. I had to call 4 times just to get things straightened out. Really disorganized company.
Hello Harmony,
Thank you for sharing your feedback regarding your experience while processing the exchange. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I had taled to customer service a couple months ago, to cancel my membership, and months later they activated it again, and got my card charged again, i tried calling or using the chat to get ahold of customer service, and it will not let me get ahold of customer service. So now i have to go to skip the month every month. It's annoying.
Hello Lorena,
We sincerely appreciate the feedback you shared! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I am very pleased with my shoe purchases. I love shoes and the styles you carry are amazing. Love your prices also.
Hello Joan,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Being a person who keeps her shoes and boots in the boxes, I would like the boots to be in longer boxes so they do not have to be folded over. It ruins the lines of the fabric/boot. Otherwise, I lover the products
Hello Dina,
The team here at Shoedazzle is thrilled to hear such good feedback, and we’re proud to be one of the best sources of shoes and clothes!
Best,
Nelle
The stuff they sell is fine. I found the VIP thing to be a. Rip off especially since I canceled a day after being charged and they didn't refund me or even bother giving me store credit for the charge.
Amazing purchase, got the boots early and they fit perfectly
Hello Katie,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Everything always fits and is as described, the quality of the products is always really good
Hello Brianna,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Have been a regular customer since 3yrs now and I also buy to resell to friends and family cause am assured of the high quality
Hello Abimgola,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Nelle
The shoes are always beautiful and great quality. The only downside is sometimes they are too tight/small and my boxes always come destroyed now.
Hello Janee,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I wear a size 11 or 12 depending on the style so for most of my life I have struggled to find footwear. However, with Shoe Dazzle I can find the most stylish shoes without spending a fortune. My tall fuschia boots are amazing.
Hello Joy,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I love your shoes but sometimes You don't have the shoes that I like
It would be so great if they had size 5 shoes! I am sure there are many girls that have small feet like me.
I love everything, I can't complain. I had no problem and to keep doing the great job!
Hello Gloribel,
Thank you for such a wonderful review! We appreciate your time sharing how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
There was a time shoedazzle took 40.00 off 9f my card but when I contacted them my money was back on my card. I've been dealing with shoedazzle for awhile and that's the only problem I had with them and that problem was resolved immediately...
Hello Katina,
Happy to hear that your concern was taken care of! Apologies once again for the troubles, but happy it all came together in the end.
Best,
Nelle
The process is easy every time I order from Shoedazzle and customer service is always nice. The jeans fit perfectly.
Hello Cierra,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ian,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle