From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
I was super excited about joining. I ordered my first pair of boots & when they came in one of them will not zip up. The zipper is messed up.
I then tried to login each month & it will not let me login.
Me encanta comprar en Shoesdazzle... exelente servicio... buenos precios... estilos unicos
Hello Brenda,
¡Te amamos a ti y a tu maravillosa reseña! Siempre es bueno saber que está satisfecho con su compra, ¡eso es lo que siempre apuntamos!
Mejor,
Nelle
Don't have any boots size in 12 for wide calf and wide width
Hello Pray,
Thank you for writing a review regarding the availability of our boots in your size! We are sorry to hear if you find our selection limited, especially in your size! We will contact you within 48 hours for further assistance.
Best,
Nelle
This was the worst online shopping experience in my 19 years of life and I've shopped on wish before so that's really saying something... I NEVER GOT MY SHOES!
Hello Catherine,
Thank you for writing a review! We are sorry to hear if you haven't received your shoes yet. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I tried to use credit online and was unable too. I spoke to customer service and they fixed the issue the sales rep was patient and kind. Very thankful
Hello Lacasa,
Thanks for writing a review! Fabletics promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
Shoedazzle apparently did its part and sent the order but apparently the people who were supposed to ship it left it at the wrong door, i waited for many days and then told them i never received anything and it says my package was delivered, they said they would make an investigation on it and well basically a month has gone by and i still dont have my order or anything.
Hello Kaithlyn,
Thank you for writing a review regarding your purchase. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
This is my 3rd pair of shoes I have purchased from Shoe Dazzle and they fit perfectly! The quality is amazing, so no worries about your first $10 pair falling apart, they won't! I love Shoe Dazzle and recommend them to everyone. I have also purchase 2 pairs of jeans, a pair of shorts and a dress from them. Everything fit perfectly, except the dress, but it was my fault for not paying attention to the size chart and I ordered the dress too small. But the dress was super cute!
Hello Dawn,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
After I bought the first pair of shoes (nothing bad with the shoes), I go to the website and wanted to cancel my account. I call the agent's he says yes it is canceled. I even get the confirmation email that says Membership canceled. Next month my card is charged again and i see my card information in the website. You cannot change it, remove it nothing. I call again, they refund but still don't deactivate my account and this is getting on my nerves that IU have to call them every month to cancel. So stupid and yes they keep stealing my money!
Hello Guina,
Thank you for writing a review! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I ordered shoes from Shoe Dazzel on Nov 1st. I called the company because there wasn't any tracking info in my order. The customer service representative hung up on me. No one knows where my shoes are and I cant get a refund. I am highly disappointed.
Hello Diana,
Thank you for sharing your feedback regarding your purchase. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
These boots are so beautiful. I was a bit worried about its grip on snow, but they surpassed my expectations. I will be rocking them over and over this winter.
Hello Vivian,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
Awesome experience. Would really recommend this company to my family and friends
Hello Charlette,
Thank you for such a wonderful review! We appreciate your time sharing how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!
Best,
Nelle
Something is going on with the sizes. Originally a 7.5 was what I always ordered over time I had to start getting a 8. On my last order there where 2 pair that were to big. They charge a fee for restocking returns which would have added up to more then the product price so I decided to keep them anyway. This is a extremely annoying an has happened a few times.
Hello Laureen,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I love my boots but the flats are not what I expected
Hello Jennifer,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
Shoe Dazzle is my go too store and one of my favorites for many diff reasons!
I love the convenience of having the possibility to shop for my entire family, from the comfort of my home and save a ton of cash :)
Many options with lots of variety and unique styles, super fast shipping, awesome customer service are all reasons that result in experiencing a good time shopping :)
Hello Cynthia,
Awesome! We are thrilled that you loved our products and great prices. We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
I liked all of my items. The black shoes with studded heel hurt somewhat. The belts were just right.
Hello Robin,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
The sandal i buy its good but its bakel is not good. When i try to close them its some how open by there self
Hello Jaspreet,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I have not purchased anything I want to cancel my membership. Please and thank you.
Hello Britainy,
Thank you for writing a review! We are sorry to hear if you are canceling your account. We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
I've enjoyed almost everything I've gotten from shoe dazzle and it's been good quality! A couple of the clothing items didn't look like the pictures but overall I have enjoyed everything.
I like the things i purchased. They were well made and fit perfectly.
Not as good quality as I would have thought. Not very comfortable to wear.
Hello Alithia,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Briana,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle