From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Very stylish and comfortable to wear. Order arrived on time as well.
I got 3 pairs of boots for 60$ 2 of which were over the knee, great deal, and the boots where great Quality. Very happy.
Hello Crystal,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle
The quality of the product is not the greatest. I have bought many boots and the soles wear out very quickly!
Hello Jessica,
Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I've used Shoedazzle for years! It's where I splurge on stylish and affordable shoes and bags 80% of the time!
Hello Jaleesia,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Every pair of wedges (3) and the heels i bought and neva wore have big gaps at the bottom on both sides. It took me a while to figure out why I didn't like the way they looked on my feet. My feet are skinny and they look swollen in all pair. I glued one pair and can definitely tell the difference but that should not be my job or you all should send glue kits im paying 40$ pulse shipping and I gotta buy glue. I know u all r about making money but yall clothes r terrible no I've neva bought any becuz they don't appeal to my and the prices r too much I've seen similar things for half the price n with the glue thing with the shoes I can just imagine wats wrong with the clothes. Good day
Hello Joy,
Thank you for writing a review regarding the wedges you received. Your feedback is important to us. We will contact you within 48 hours for further assistance.
Best,
Nelle
I love my boots they are so comfortable. They fit perfectly.
Hello Amira,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
I'm new to the website but have ordered several pairs of shoes. (Don't tell my husband)
But the entire process was easy, even the two I had to exchange.
Hello Rachel,
We're so pleased to know that you're completely satisfied with shopping with us! We’d love to continue providing great service to our valued members like you.
Best,
Nelle
Great customer service and speedy service. Even my returns due to my choices but not being accurate,
Hello Tonya,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
Ordered my first pair everything was fine until I wanted to exchange my shoes. Apparently there were none left in stock but I was never notified and my order was the. Jusy canceled. Had to call customer service and they couldn't tell me what happened so they just gave me store credit which I didn't want I wanted my money back and a coupon to use. When I try to go and redeem both my credit doesn't show and my coupon says I have to have a certain amount of points in order to even use it which just pissed me off more. I won't get my first pair for $10 and ill have to pay for shipping AGAIN. On top of that they should only be taking membership out the 1st through 6th of each month but they decided to suddenly take it out on the 30th of November. Im so over this company DONT DO IT especially because they won't refund you buy only give you store credit which you don't want trust me its not worth the trouble.
Hello Ariel,
Thank you for sharing your overall experience with us! We are sorry to hear if you are unhappy with our products and services! For further assistance, our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
I love the boots I bought. Very comfy. The shipping was fast and service was great as well.
Hello Sade,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!
Best,
Nelle
I only purchased 2 pairs of shoes. First pair was lost in the mail. The second pair arrived and was NOT the size or width that I chose. Very frustrating to deal with. Would not
Recommend this company.
Hello Jessica,
Thank you for writing a review regarding our sizing! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I am always able to find a style I like and normally for a good price.
Hello Melissa,
Thanks for sharing your excellent shopping experience with us! Rest assured, we will continuously create unique designs, affordable, and highest quality products to choose from.
Best,
Nelle
I pay monthly and don't order so I can save up and buy in bulk on sale item. I PAY THE MONTHLY FEE AND SHOULD BE ABLE TO SPEND MY MONEY ON ANY ITEM! This has never been a problem until now, I just tried to place and order and am given the option I can get the sale price or use my credits and pay full price (which I pay monthly for) I just added up previous orders and I have ordered 60 pairs of shoes from this company... I will be canceling my membership
Hello Brittany,
Thank you for sharing your feedback regarding our credit usage policies and we are sad to know that you are thinking of canceling your account. We will contact you within 48 hours for further assistance.
Best,
Nelle
I got an email from this site and I've never used it before. I believe the order in my name is fraud and I'm experiencing identity theft
I received the wrong size of the shoes I ordered. The box says 7 but when I looked inside, the actual shoes was size 11.
Hello Julie,
Thank you for writing a review regarding the wrong size of shoes that you got. We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
What I have seen on this site and done. Words cannot describe. Thank you so much for being the site where you can shop and shop.
Hello James,
We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!
Best,
Nelle
I like comfort and that is why i wanted to try Shoedazzle they look nice I get a lot of compliments from different people.
They are very comfortable 3 people that I know of have ordered shoes from Shoedazzle because of me word by mouth!
Hello Darla,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I paid but no shoes got to me. I dont know who to talk I sent an email but in vain. Kindly I paid for discount for a few pairs to be delivered
Hello Debora,
Thank you for sharing your feedback regarding the order that you never received. We’ll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
They are very cute! But they were way to wide around the ankles and too snug around my foot
Hello Kayana,
Thanks for writing a review regarding our style and sizing! Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
I think they should send email or text reminders for monthly payments
Hello Calen,
Thank you for writing a review regarding our skip the month feature! We will contact you within 48 hours for further assistance.
Best,
Nelle
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Channeh,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle