From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Poor quality items that are very overpriced for what they are. The vip thing is also a bad system
I don't know where my shoes are. I have no clue. Last status update was on 4/21/21. I don't know what delivery service to expect from because no communication from shoe dazzle
Hello Justine,
Thank you for writing a review! We would love to assist you further with the concern you had with your order. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
Never purchased a pair of shoes and charged my card 40 dollars. Never will buy from here again. Had my card on file from a previous buy and charged me this much. Ridiculous!
Hello Destiny,
Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member’s needs as much as possible so we will be contacting you within 24-48 hours for further assistance.
Best,
Jane
I had to get a refund because the size was way too big and i've had a very good service helping me to send back the shoes.
Hello Isabel,
Thanks for leaving us such a great review! We are thrilled to know that you love our products and services. We put member experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Have a great day!
Best,
Dean
I loved the boots. The fit was perfect and the quality is nice. They're made for Indiana weather!
Hello Donna,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Customer service is not very helpful and they continue to come up with excuses as to why my order hasn't arrived and why they can't ship a replacement. I can order from any other company and it comes in a timely manner. I ordered on the 7th of April and it is obvious that my package is lost but they won't help until after 15 days. I needed this order for a wedding this weekend and they won't overnight anything because according to the customer service person i spoke to "We don't do that".
Hello Kellie,
We're sorry to hear that you are unhappy with the services we provide. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Bella
I ordered boots which I love and my shipment was missing so I had a chat with them and they sent a replacement right away which I received a few days later. Very impressed. Can't wait to order more
Hello Candi,
Thanks for writing a review! Shoedazzle promises to provide high-quality products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
I purchased the wrong size. Ordered a wide shoes, my mistake. I have yet to return it.
Hello Michanne,
Thank you for writing a review! We would love to assist you further with the concern you had with your order. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
Unbelievable that I look so chic & fashion forward at these prices. I maybe 52 but feel 35 & like to look it, lol. Shoedazzle lets me do just that!
Hello Susan,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
Thank you so much for filling in for me. I heard nothing but great things.
Hello Amanda,
Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.
Best,
Dean
I loved my entire experience... I'm very pleased with purchase, size was on point.
Hello Laceta,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Dean
Perfectly happy just not my boots too small on my calf otherwise perfect
Hello Karen,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the sizing of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
I never received my boots but did receive someone else's coat. Contacted shoe dazzle multiple times and was told various things that ended up with I would not get the boots I originally ordered as they were now sold out and I would not get my money back... so the end result... I cancelled my subscription I won't purchase from them again...
Hello Andrea,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with your orders. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
I waited weeks to get the wrong shoe size in the right shoe size box.
Hello Aryele,
Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with the wrong shoes you receive. Our Member Services Team will email you within 48 hours to further assist you.
Best,
Dean
It was a remarkable and awesome experience
Delivery was faster than I thought
Hello Christiana,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience possible. Have a great day!
Best,
Dean
I ordered two pair of boots. The second pair was never shipped.
Hello Bracy,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with your orders. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
I like shoedazzle they have a lot of things on there site for you to choose from I'll keep getting things in the future
Hello Adrienne,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Dean
Good quality product. Exactly as shown.
Timely shipping and delivery
Hello Chinwe,
Thank you for giving us positive feedback! We are happy to know that your package arrived early. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
As expected, everything was just right. I ordered a few pairs of boots for my daughter and her friends and received them in a timely manner.
Hello Kevin,
Thank you for giving us positive feedback! We are happy to know that your package arrived early. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Purchased pair of sneakers sz 8 1/2 shoes are more like a 9 this is the second time this has happened!
Hello Jan,
We are sorry to hear if you received the wrong size. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Frances,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean