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Customer service is not very helpful and they continue to come up with excuses as to why my order hasn't arrived and why they can't ship a replacement. I can order from any other company and it comes in a timely manner. I ordered on the 7th of April and it is obvious that my package is lost but they won't help until after 15 days. I needed this order for a wedding this weekend and they won't overnight anything because according to the customer service person i spoke to "We don't do that".
Products used:
Wasnt able to use any because they won't replace my product and I will be asking for a refund once I can get anyone to do something
Kellie M.'s review of Shoedazzle earned 5 Very Helpful votes
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Empty.
The subscription is bogus. They charge you $50 a month just to still have to pay the "membership"...
I pay every month and when I used the app and buy some shoes they never arrive or gime my money back
Hello Kellie,
We're sorry to hear that you are unhappy with the services we provide. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Bella