Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Very professional and courteous
Helped me with my request
Stop charging me for shoes I have not purchased! Stop selling cheap shoes! She's are cheap and tacky.
Hi Amber,
Thanks for your effort in writing a review! We are sad about the negative experience you had with us. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I placed an order in April and I have YET to receive the order. It is now July. 3 months later. I checked my order and it says delivered. Yep, you guessed it I don't have the shoes uhhh! This is beyond ridiculous. Order at your own risk.
Hi Abriah,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Always a pleasure fast delivery scrumptious choices for all types and prices that fit everyone's budget
Hello Diane,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
The shoes weren't as nice in person.
Had a misunderstanding with my account(I thought it was cancelled) and payments still went through. The customer support was good.
Hello Hannah,
Thank you for writing a review regarding the shoes you purchased. We will contact you within 48 hours for further assistance.
Best,
Nelle
Everything was good, great timing and selection. I can always find what I need
Hello Tiara,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!
Best,
Nelle
I ordered these shoes, it took two months to get them in they didn't fit I've asked for a return label three times tried to call no one answers.
Hello Ann,
We are sorry to hear if your shoes didn't fit. We will contact you within 48 hours for further assistance.
Best,
Nelle
Me encantan los productos de esta tienda virtual, sobre todo los zapatos, excelente calidad y bellos estilos para toda temporada.
Hello Dania,
Me encantan los productos de esta tienda virtual, especialmente los zapatos, de excelente calidad y hermosos estilos para todas las estaciones.
Best,
Nelle
I have been buying from ShoeDazzle for five plus years now I absolutely love this hormone store I recommend it to any and everyone
Hello Barbara,
Awesome! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!
Best,
Nelle
Great online hard to skip month but customer service will help when you can understand what they say
Hello Derek,
Great! Thanks for writing a review! JustFab promises to provide high-quality and affordable products for you as well as an outstanding member service experience. Have a great day!
Best,
Nelle
I received just what I wanted with my first purchase. They both fit perfectly and are comfortable.
Hello Kelsey,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, affordable, and high-quality products for our valued members like you!
Best,
Nelle
Good quality and very comfortable shoes that i have bought
Hello Eloisa,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!
Best,
Nelle
I have been ordering from shoe dazzle for a! While loved them back then and still love it today! The sizes are always right on! Love you guys!
Hello Letha,
This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
I never received my merchandise and it's been a few months now
Hello Angelica,
We are sorry to hear if you haven't received your order yet. We will contact you within 48 hours for further assistance.
Best,
Nelle
I ordered an XL pants and L top and what came in was a XXL pants and XS top. The shipping took over 3 weeks and I am very disappointed.
Hello Christi,
Thank you for writing a review! We are sorry to hear if you are disappointed with your purchase. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
I was estatic to receive my shoes and boots. My experience was very exciting and excellent. Couldn't wait to receive them.
Hello Tanya,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and style just for you!
Best,
Nelle
The sandals online looked nothing like what arrived in the mail. I will not wear them and they have been sitting in the box since they arrived.
Hello Haley,
We are sorry to hear if you are unhappy with your purchase. We will contact you within 48 hours for further assistance.
Best,
Nelle
I paid for express shipping and it was delayed a week and I needed the shoes by a certain date and they arrived late.
Hello Gina,
We are sorry to hear if you are dissatisfied with our shipping services. We'll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
The shoes look exactly the same way in person!
That makes me feel confident when ordering.
Hello Dayna,
Awesome! Thank you! We always want to create unique designs for our valued members like you! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!
Best,
Nelle
I sent my shoes in for an exchange and never received the other shoe.
Hello Theresa,
We are sorry to hear if you haven't received your exchange order yet. We will contact you within 48 hours for further assistance.
Best,
Nelle
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hi Mersedeh,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy