From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Can not wear them all day and it sucks they are sandals
Received instant response to problem with shoes I purchased.
Hello Cynthia,
Thank you for taking the time to write a review! Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you within 24-48 hours.
Best,
Chad
The shoes were low quality, you could see the gluing on the sole. The sizing was off.
Hello Elizabeth,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
I always love shopping on this site, great styles and great prices
Hi Ashlee,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Cathy
I do not like the third party shipping vendor. It is very confusing and never delivers as scheduled.
Hello Danyelle,
Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with our third-party shipping partner. Our Member Services Team will email you within 48 hours to further assist you.
Best,
Dean
I really love the overall easy and fun nature of the website. I love shoes and can shop all day. I've noticed that a lot of the heels I have purchased are not comfortable and end up sitting in a dusty dox somewhere.
Hi Angela,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Bad. The shoes were 10 dollar and then they took more than 10 dollars. Y paid like 39 dólar
Hello Abigail,
Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with products and services. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
I've bought a few pair of shoes and I haven't been disappointed yet. Everything gets mailed to me in a timely fashion and they always look great.
Hello Davenna,
On behalf of all of us at ShoeDazzle, we would like to thank you for sharing this awesome review of our shoes and shipping! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
Shoe dazzle keeps taking money off of my card and I am not purchasing anything idk why it keeps taking money off. Idk how to take my card off of the site I don't know what to do. If you could explain it to me I would appreciate it
Hi Amerilynn,
We appreciate your feedback on your VIP experience! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I ordered sandals, no human could ever get their foot in ever. They won't accept a return. Won't ever order again
Hi Keturah,
Thanks for your effort in writing a review! We are sad about the negative experience you had with your purchase. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Came on time. Great heels, love the color, looks like pic. Size is perfect.
Hi Kayla,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Cathy
Awesome experience, quickly received the order, shoes are amazing
Hello Carrie,
We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Dean
I have to exchange my merchandise because the size
Hello Dora,
Thank you for sharing your positive experience with us. Have a wonderful day!
Best,
Nelle
Horrible customer service. I tried to cancel my account because even when I "skip the month" they have charged me. I have not found any shoes I have liked so I asked about how to get my money back and cancel my account as I have yet to purchase anything and I was told that they do not give refunds but they will be happy to cancel my account. So they keep your money and cancel your account. I had to purchase some ". Decent" shoes that they have just to use up my credits, hopefully these ones are of better qulity and are good enough to gift to friends and family. The choices in shoes are no good. Everything looks the same and are cheaply made. I will not be using this service for shoe shopping anymore
Hello Maiya,
Thank you for sharing your overall experience with Shoedazzle. Our Member Services team will get in touch with you within 48 for further assistance.
Best,
Nelle
Arnaque, ils nous font croire que nous avons beaucoup d'argent en banque et je me suis fait prendre, ils m'ont chargé un montant de 700,00 sur ma carte de crédit, je les ai appelé maintes fois et courriels sans réponses claires, même que ce matin Anna m'a raccrochée la ligne. Je retourne la marchandise aujourd'hui, évitez ce site, je vais devoir contester le tout si c'est le cas. J'exige un remboursement.
A éviter si je peux aider quelqu'un…..
Bonjour Diane,
Nous sommes desoles d'apprendre votre recente experience avec ShoeDazzle et nous aimerions avoir l'opportunite de nous rattraper. Un representant de notre equipe des services aux membres vous contactera sous peu.
Meilleur,
Ivy
I am extremely happy with the services with ShoeDazzle. I am also grateful when I have financial difficulties that I can skip the month for that month and still be able to use my account the following month! I do not plan on canceling my subscription and look forward to purchasing more in the near future!
Hello Josephine,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Won't be buying from this company
Customer service from India/ Philippines
Won't be buying from this company
Customer service from India/ Philippines
Hello Genesis,
Thank you for sharing your feedback regarding our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Fast delivery, great quality shoes I've ordered from them a few times and I've been more than satisfied with my purchase each time. I recommend becoming VIP. Worth the money
Hi Kimberley,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in quality just for you!
Best,
Cathy
I have tried so hard to like Shoedazzle but I'm between a 7 and 7.5, and have to order a 6.5 or smaller if I want them to fit properly. The material used is rough and straps tend to dig into my feet. I've gotten 4 pairs of shoes, and only one fit properly. To top it off, I've been skipping months because their selection just isn't the greatest. There are either ridiculously high stiletto/spike heels, or weird 90s styled shoes with odd shapes or square toes.
Hi Allison,
We appreciate your feedback on our product quality and style! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
The shoes weren't true to size. I had to keep paying to have them returned and the jewels on the shoes were coming off.
Hi Jo'Nae,
We appreciate your feedback on your shopping experience with us! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Asheley,
Thank you for writing a review! We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your shoes. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad