Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Definitely my favorite site for beautiful shoes. They are affordable, unique finds that you can find shoes for any occasion.
Love the ease and convenience of shoe dazzle I have not been disappointed yet. The selection and sales are incredible
Hello Brenda,
Wow! Thank you for sharing your wonderful shopping experience with us! We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words, and we look forward to your next purchase!
Best,
Nelle
I couldn't go back onto the page to keep shopping had to get sent to the first page all over again and not be snake to browse properly. Also it never lets me make a purchase and I do not want to call again in order to do so. Also a video ad would interrupt me every like 15 seconds… ridiculous. App and website both suck
Hello Jessica,
Thank you for sharing your feedback regarding your experience with our website. We will contact you within 48 hours for further assistance.
Best,
Nelle
The shoes were bad quality, felt cheap & looked cheap.
Hello Alejandra,
We are sorry to hear if you disliked the quality of our shoes. We will contact you within 48 hours for further assistance.
Best,
Nelle
The best site high quality I have never been disappointed highly recommend
Hello Nina,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Nelle
I knew it was a bad idea to do this as I've been down this road before with the other one. Whatever it's called Just Fake-Oh Fab. That's it! They're all the same. I am a glutton for punishment. Ugh.
First, you spend a couple hundred... get sucked into the silliness of the "discounts" and then you wait for six months for them to come out with new items. Even when they DO have items you want you know it's always "out of stock-notify me later" or whatever.
That's their game. Skip a month? It never works!
I am convinced they keep low stock on purpose so they can scam peoples credit cards every month for "credits." And the sizing is all weird. So are the cuts. Cheap. But what else would you expect from this type of business? Very sad KK endorses this company still. Or at least they claim that she does? Questionable... to say the least.
But I can't be bothered to even research this. I've spent enough time on this review which is a whole 7mins I'll never get back but something tells me that Kim K has absolutely nothing to do with this company probably for years now. I did ask one rep and she didn't even know who or what I was talking about. All the employees are these poor girls (I don't mean that financially speaking) from 3rd world countries. It is just terrible. The last two I spoke to... one was in Vietnam and the other was in Indonesia I think? SMH. I felt bad the whole time speaking to both. It is not right. Bye Shoedazzle! Bunch of nonsense.
Hello Katie,
Thank you for writing a review! We are sad to know that you are not pleased with our products and VIP program. We value you as a member and want to make things right! Our Member Services Team will email you within 24-48 hours.
Best,
Chad
I order a shoes since august, I never receive it and the quality is too bad
Hello Monique,
Thank you for writing a review! We are sorry to hear if you are unhappy with our quality. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Very pleased with all my purchases. The courier delivery was very quick.
Hello Drene,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. We are glad to know your order arrives early! Enjoy your purchase.
Best,
Nelle
I ordered heels in a size 10 (size I normally wear) and the shoes were very small
Hello Judeline,
Thanks for writing a review! We are sorry to hear if your shoes run small. We will contact you within 48 hours for further assistance.
Best,
Nelle
Ma femme adore ça. Elle vient de voir quelques choses, je retourne et le commande à son insu. Fonctionne comme un charme.
Bonjour Alex,
Merci pour une si belle critique! Cela nous motive à en faire plus et nous promettons de garder notre standard en matière de taille, de qualite, de prix et de style juste pour vous!
Meilleur,
Nelle
Ordered some clothes. Came in great condition, but 3 items were to big. The lovely customer service rep assisted me pleasantly and was a joy to speak with. She helped me exchanging for XS and Shoedazzle I love you.
Hello Kandi,
Awesome! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you! Thank you for showing us some love!
Best,
Nelle
I've never had any issues with any orders any shoes I was series collector can recommend this to anybody
Hello Jacqueline,
Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a great day!
Best,
Nelle
Nothing special received over and was satisfied with all products.
Hello Synobia,
Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Ordered my items and said it would be here on the 7th if Oct 2021. It would arrive before my trip then delivery became super late and showed up only a week after it said it would.
Hello Melissa,
Thank you for writing a review. We are sorry to hear if you are unhappy with our shipping services! We will contact you within 48 hours for further assistance.
Best,
Nelle
I love all the items I purchased
I have been with this company for many years. Returning items is simple and easy.
Hello Carolyn,
Thank you for the positive feedback! We are happy to know that you love all our products.
Best,
Nelle
Always satisfied thank you prices are affordable to me great things to buy always this store is amazing
Hello Bibiana,
Thank you for the positive feedback! We are happy to know that you love all our products. This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Everything came the way it was supposed to. While the large fit, my next purchase will be a medium.
Hello Kimo,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
Excellent service. Delivery time and form. Low prices, good quality!
Hello Cynthia,
Thank you for the positive feedback! We are happy to know that you love all our products. This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
I love the all the shoes I have purchased and the fast shipping. Great for gift giving"
Hello Kristie,
Great! This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, fast shipping, new styles, and high-quality products for our valued members like you!
Best,
Nelle
Good experience. Quick delivery great products. Always order from them
Hello Tonia,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. We are glad to know your order arrives early! Enjoy your purchase.
Best,
Nelle
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Nisha,
Awesome! Thank you! We always want to create unique designs for our valued members like you! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle