From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
The package arrived in a timely manner and items were just as described. I have been a member for awhile and will continue to do business... Also I have been catching a lot of deals so definitely will continue to shop with Shoedazzle!
My experience with shoe dazzle with latest purchase was as I said fabulous I ordered the brown leather jacket for the dark falling leaves of fall and the black and white combination purse and ankle boots for winter to wear with black legging and jacket I had something in mine for all the items I order from shoe dazzle if not for at that time I'm getting a out fit together piece by piece believe me I have something in mine from your great collection of clothes and shoes and jacket and purses jewelry that I love I will be a customer for life I'm looking forward to many more great deals I took advantage of your black Friday deal to purchase these items it was a great deal for VIP members
Hi Debra,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Cathy
Same as picture, good price bought two pairs on sale for the price of one
Hi Hanan,
We appreciate your review! We definitely promise great deals and you can surely expect more soon!
Best,
Cathy
They said I was going to get my refund and my VIP cancelled and I never got a refund. Not very helpful
Hello Corrine,
We sincerely appreciate the feedback you shared. We'll get in touch with you within 24-48 hours and get this resolved as soon as possible.
Best,
Nelle
I love ShoeDazzle! The styles, the price, the shipping, it's all great!
Hi Cass,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy
I ordered my homecoming shoes a week before and paid for 2-3 day shipping and didn't receive them on time. I still have not received my shoes and it is December 1st.
Hello Bailey,
Thank you for sharing your feedback regarding your order. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
They always have great sales and even greater quality shoes and clothing too! Check them out! You won't regret it. I promise
Hello Chantel,
Thank you so much for loving our brand! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I have always bought items and this is the first time I called and said they don't know where my package is
Hello Gabriel,
Thank you for sharing your feedback regarding your order. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
This has not been rectified. I need to know what steps are being taken to correct this order.
Sent from Yahoo Mail for iPhone
On Tuesday, September 21,2021, 10:44 PM, diana bryant <*******@yahoo.com> wrote:
I did not receive my items. Inline image
Hello Diana,
We are sorry to hear if you never receive your package. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Every pair of shoes or boots are just perfect
Thank you
Hi Houle,
Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!
Best,
Cathy
Shoe dazzle has gone down hill since the Kardashian's sold the company. There is little to no padding so the shoes are uncomfortable, boxes are consistently damaged in shipping,
Actually had a pair of shoes stolen in shipment. The courier opened the package, stole the pair of shoes, left the lid as evidence that the shoes were shipped. Called customer service and they did nothing. Fortunately I used PayPal and was issued a FULL refund. Shop with caution. All the negative reviews can be wrong.
Hello Delynne,
Thank you for sharing your feedback regarding our product sizing. We will contact you within 48 hours for further assistance.
Best,
Nelle
There are so many shoe options in this online store for every budget and taste! I ordered several pairs of shoes for myself in the summer, only one did not fit. Too narrow for my legs! Overall, I am happy with the purchase!
Hello Altha,
Thank you for writing a review! We deeply value your business with us. We've sent you a request on www.sitejabber.com asking for your account information for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request, and we'll be happy to assist you!
Best,
Nelle
This business is THE WORST! Take your money, charge you multiple times and don't even send the product and say they have no record of anything yet it's all in my bank statements and confirmation emails! Never will I ever order from here ever again!
Hello Ashley,
We appreciate your feedback on our promotions! We've sent you a request to www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Nelle
I really don't think the commercial on TV is selling shoes just the blonde! I would never buy shoes with advertising like this.
Hi C M,
We appreciate your feedback on our promotions! We have sent you a request to www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Cathy
La sélection et les ventes sont incroyables. Le meilleur site de haute qualité je n'ai jamais été déçu je recommande vivement. Très satisfait de tous mes achats. La livraison a été très rapide.
Salut Frank,
Merci pour une si belle critique! Cela nous motive à faire plus et vous pouvez sûrement attendre plus de nous bientôt!
Meilleur,
Cathy
While i have used shoedazzle numerous times and am always happy with the quality of the shoes their return policy is ridiculous. As a customer is you return a product that is too small for you, one might expect a FULL refund, not just a refund for the shoes, you also expect the shipping as well. I did not want half of a refund.
Hello Abby,
Thank you for writing a review regarding your experience with our return policies. We will contact you within 48 hours for further assistance.
Best,
Nelle
I bought several pairs of shoes and only of them was of decent quality. The rest were so awful I don't know how anyone could wear them. Also I have to call to end my membership? It's 2021, I should be able to click a button.
Hello Kelsey,
Thank you for writing a review! We are sad to know that you are not pleased with our products and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Chad
One or of the 2 pairs of heels were cut & wearable
Hello Joshua,
Thanks for sending your review! Our Member Services team will get in touch with you within 48 hours to further assist you with your product concerns.
Best,
Bella
Livraison rapide. Exactitude de la commande. Beau produit.
Hello Marie-Claude,
Wow! We love to hear your positive feedback! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Viele Optionen mit viel Abwechslung und einzigartigen Stilen, superschneller Versand, toller Kundenservice sind alles Gründe, die dazu führen, dass Sie eine gute Zeit beim Einkaufen erleben
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jalia,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy