business logo of Shoedazzle

ShoedazzleReviews 8,176

3.5

From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
How would you rate Shoedazzle?
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

service
349
value
360
shipping
366
quality
350
This company does not typically respond to reviews
New York
1 review
0 helpful votes
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I never got my order
March 3, 2022

I never received my order but they took my payment

Date of experience: March 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Prestina,

Thank you for your honest feedback! We are sorry to hear that you still haven't received your order. We value you as a member and want to make things right! Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Ohio
1 review
0 helpful votes
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Haven't received my order
March 3, 2022

Been waiting for almost 3 Weeks and my order never arrived

Date of experience: March 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Laura,

Thank you for your honest feedback! We are sorry to hear that you still haven't received your order. We value you as a member and want to make things right! Our member services team will get in touch with you right away. Thanks!  

Best,
Renz

Colorado
1 review
0 helpful votes
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If i could give no stars i would
March 3, 2022

The whole shoedazzle experience has been awful. Shoes were cheap and tacky. Definitely not getting my business ever again.

Date of experience: March 3, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Carla,

We sincerely apologize if you are not happy with your shopping experience. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

California
1 review
0 helpful votes
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Awesome shoes
March 2, 2022

Everything went okay until my last order I never received from you guys?

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jacqueline,

Thank you for the feedback! We are sorry to hear that we have disappointed you with our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch immediately.

Best,
Jane

Tennessee
1 review
0 helpful votes
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Bad azz boots
March 2, 2022

Everyone was nice and boots are fyeeee! I had to call and check on them but I was treated with respect and everything was lively I am proud to be an returning customer!

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello LaToria,

Great! We are so fortunate to have members like you who are constantly spreading positive feedback about us. We also appreciate your continued support of our products and services. Thanks for shopping with us!

Best,
Bella

New York
1 review
0 helpful votes
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Dazzling Red
March 2, 2022

I love my red boots they are comfortable classy and fashionable

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Daisy,

Thank you so much for taking the time to share your wonderful experience with us. We take pride in knowing our members are happy with our products!

Best,
Renz

Canada
1 review
0 helpful votes
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Monthly charge
March 2, 2022

They charged me $50 and they said is membership fee that I didn't know. I cancelled my membership right away but they didn't pay me back.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Neda,

Thank you for your review. We are sad to hear that you are not happy with the monthly credit charge. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

California
1 review
0 helpful votes
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Bad!
March 2, 2022

SOMEONE FROM THE COMPANY TRIED TO USE MY CREDIT CARD AFTER I MADE MY VERY FIRST PURCHASE! I got a notification from my bank of the transaction seeming fraudulent.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kemari,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

New York
1 review
0 helpful votes
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Dissatisfied with product
March 2, 2022

I'm not satisfied with the product quality. The boots are all rhinestone and there are alot of rhinestones missing in bunches, in areas. Poor workmanship/production. I won't wear them taken right out of the box.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Michelle,

Thank you for writing a review! Your feedback about product quality is important to us, and we would like to address your concern. Our member services team will get in touch with you right away. Thanks!  

Best,
Renz

Texas
1 review
0 helpful votes
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Love the Dazzle
March 2, 2022

I have three girls, and two of them are teens. Shoedazzle has been great for us. I can buy all of use shoes for a great price. I love that we have so many options to choose from.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Reneka,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Virginia
2 reviews
0 helpful votes
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Rip off never received package
March 2, 2022

My package stopped in mid delivery, no explanations or anything now part of it is out of stock

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Karen,

Thanks for your effort in writing a review! We are sad to know that you are still waiting for your order. We will be emailing you right away for assistance.

Best,
Cathy

Michigan
1 review
0 helpful votes
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WILL ALWAYS ORDER FROM SHOEDAZZLE
March 2, 2022

I HAVE ABOUT 20 PAIRS OF SHOES FROM SHOEDAZZLE AND IT IS GREAT. SIZES RIGHT ON AND EVERYTHING YOU COULD WISH FOR

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Linda,

Thank you for sharing your wonderful experience in purchasing shoes online. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Georgia
1 review
0 helpful votes
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Great shoes
March 2, 2022

I like the shoes. Very comfortable. I love the color and the style and the prices.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Bobby,

What an awesome review! Thank you so much for the positive overall feedback with the items we have online! Have a wonderful shopping experience at Shoedazzle! Hope to hear more from you in the future!

Best,
Lia

California
1 review
0 helpful votes
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Great shoes, stolen card info
March 2, 2022

The process of purchasing the shoes was great. Very easy and they came in a timely manner. The problem happened when my card info was stolen and used to make several more fraudulent purchases through Shoedazzle. I had to go to my bank to cancel my debit card and reassign a bunch of my auto pay bills to the new card. It was quite the hassle for one pair of shoes.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Josie,

We appreciate your feedback on your purchased item from us! We will be emailing you right away for assistance.

Best,
Cathy

Ohio
3 reviews
0 helpful votes
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Sizes vary alot
March 2, 2022

I love all my items but I needed to return a few and there was no return label in my package. I reached out never got a response which is fine I re-gifted them. The sizes really run small for most of the boots. I have never had this problem so I'm not sure what changed but all around this is a great service.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lydia,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the sizing of the boot you recently purchased. Our member services team will get in touch with you right away. Thanks!  

Best,
Renz

California
1 review
0 helpful votes
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Awesome!
March 2, 2022

Everything was great. I love my boots. It was very easy to order. Shipped really fast. Awesome experience.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Tracey,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy

New Jersey
1 review
0 helpful votes
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Best deals ever
March 2, 2022

Absolutely love everything about Shoedazzle! Shipping is FAST its just great. I'm glad I signed up.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hi Nakesha,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy

Pennsylvania
4 reviews
0 helpful votes
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Beautiful boots
March 2, 2022

The boots are just gorgeous. Thank you for mking them affordable. I cant wait for my next purchase. Awesome!

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Regina,

We're glad that you are loving your purchase! Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

District of Columbia
1 review
0 helpful votes
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My orders
March 2, 2022

Very satisfy with all the things buy. And i will recommend to all my friend, family.

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Gislaine,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Florida
1 review
0 helpful votes
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Sizing
March 2, 2022

I experienced that their shoes run a little small in size l normally wear an size 7-7.5. But from experience I rather have my shoe a little less tight when it starts to expand

Date of experience: March 2, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kim,

Apologies for the trouble, but happy it all came together in the end. Thank you so much for sharing your great experience with us! Have a great day!

Best,
Renz