From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.5 stars from 8,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
Everything fits perfectly, good quality and is delivered in a timely manner. I recommend it to all my friends. I could not be happier. In me they have a customer for life!
Unhappy that it took a long time. I ordered it back in May the first week of May I got it really late
Hello Angela,
Thank you for writing a review! Your feedback about our delivery is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
The Shoedazzle website is very easy to navigate. I have no problem searching, saving, or checking out. The only issue I have is that it always goes back to page one. If I'm on page 6 and I click on a specific shoe, it goes to page 1 when I go back. I haven't tried it on desktop l, but it is a constant issue on mobile.
Hello Deashia,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
I wore these heals for ONE night. Maybe like 5 hours total and the heal SNAPPED while I was walking…. I'm not a small human but I'm also usually supported in heals very well. This was the worst experience I've ever had with shoes.
Hello Hannah,
Thank you for taking the time to leave your comments. We appreciate your feedback on the quality of our product and will respond as soon as possible. Our Member Services Team will respond as soon as possible to address your concerns.
Best,
Clark
Return sent back 3 weeks ago at the same time as another return was sent back to a different company. Still not processed.
Hello Charesse,
Thank you for leaving a review and sharing your return process experience with us. Our Member Services Team will get in touch with you right away to help you further. Thanks!
Best,
Renz
I love the styles and collabs. They also have great sales. Most of the shoes in my closet are shoedazzle
Hello Sheena,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
I was so happy with my recent purchase. Ordered the beautiful orange dress with gold link change on the collar, three pair of bling sandals and a beautiful blue bag with large gold change. Perfect fit. I love everything! Can't wait to get dress and step out.
Hello Marilyn,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
It's has been Absolutely Amazing compatible pricing
Hello Monica,
We are glad you are enjoying our product pricing! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Placed an order last month and realized I had made an error in the shipping address. Ininderstofd that it could have been corrected before it was processed and shipped. I tried to correct it and there was no way to do so. The order said processing time was threw days hut the order was processed the very next day and I tries to reach out to you guys but got no response to emails nor did I get through to your number. And then to find it that returns or refunds takes 60 days! I was appalled and I used 6 whole credits to place that order. And got to satisfaction.
Hello Sharel,
Thank you for taking the time to leave your comments. We appreciate your feedback on our shipping. Our Member Services Team will respond as soon as possible to address your concerns.
Best,
Clark
I always get great service! The shoes always are good quality and they always arrive in time.
Hello Jane,
We're happy to hear that you love our products! We always aim to provide you with the latest trends with the best quality at a very reasonable price! Thank you for your great review!
Best,
Renz
I love Shoedazzle, love buying my boots and shoes from their site
Hello Michele,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Lia
They never disappoint! Always deliver the shoes I buy on time and I've never had any problems
Hello Sia,
We are glad you are enjoying our products and delivery process! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
I've purchased several pairs of shoes from Shoedazzle, and every time I hope I just made a bad choice and picked a crappy show. I've come to realize that nope- just low quality. There is the potential for Shoedazzle to be great- but until they improve the quality of their product they won't achieve anything more than being... meh.
Hello Katelin,
Your feedback is important to us! We value you, and we are committed to providing you with great quality products. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
Shoedazzle always has a great selection of fashionable items. Their looks are current and to date with fashion trends. The value they offer is amazing.
Hello Susan,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
I've spent a ton of money on this website & have literally ordered well over 30 items total. I speak from experience…lots of experience from my many purchases over the last 6-8 months or so. The shoes while cute, can be hit or miss in the comfortable department. I've ordered boots quite a few times & have been unable to even get them closed all the way without having to go through the hassle of exchanging for wide calf size instead, which is crazy to me because my calf's and thighs aren't even that big lol. But when I order wide calf they're always HUUUGE on me & I've got to literally duct tape them to stay put on my pants thigh part…ridiculous. I've ordered high heels from here where I ordered the correct size but have huge blisters & scraps from them rubbing against the back of my foot & top of my foot. Ouch! Not 1 pair of the heels have been comfortable or felt like they were supporting my feet. Very thin bottoms & I can feel every single tiny rock I walk over. Soo painful! But customer service is extremely helpful & the shoes are mostly very cute! (: who ever said beauty is pain is absolutely correct when it comes to shoe dazzle lol
Hello Daryl,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Get charged every month when I haven't bought shoes in months unless I remember to skip a month. I have 6 credits and unless I order an exact amount that add to a full credit I can't apply and I have to shell out even more money. Can't cancel or I lose my credits. The last 2 pairs of shoes I bought were hideous and cheap. And the shorts I look nothing like the picture. Such a waste of money
Hello Tracey,
Thanks for sending your review! Your feedback about the 'Skip the Month' option and member credit usage is important, and we would like to address this as quickly as possible. We would also like to discuss further our product quality and style. Our Member Services team will email you right away to assist you.
Best,
Zeth
I had to throw away both shoes that I've received so far, first one the sizing was very off and the second I was sent a totally different pair of sandals than what I had ordered. On top of that the heels were broken which made it useless.
Hello Sonia,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the quality of our products. Our Member Services team will get in touch with you right away!
Best,
Dean
I returned a sandal that was not described correctly. This sandal was very narrow
Hello Jackie,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the fit of our product. Our Member Services team will get in touch with you shortly to further assist you.
Best,
Dean
I'm a VIP Onyx member and my orders usually ship in 1-3 days. This time it took 6 days for my order to ship and now my package will arrive literally the day I'm scheduled to fly out for vacation *FACEPALM*
Hello Joanna,
Thank you for taking the time to leave your comments. We appreciate your feedback on our shipping time frame. Our Member Services Team will respond as soon as possible to address your concerns.
Best,
Clark
Great! Product came on time! I give Shoe Dazzle 5 stars
Hello Tybia,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Leida,
Thank you very much for spreading the good news about Shoedazzle! We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz